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Customer reviews

Rating 4.2 out of 5 stars with 2286 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are positive about the exceptional sound quality, comfortable fit, and lightweight design of these earbuds, which many users find ideal for smaller ears. While the battery life and open-ear style are also frequently praised, some users have expressed concerns regarding occasional connectivity issues and a maximum volume level that feels too low. Additionally, a small portion of customers feel that the product is priced higher than its overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 2,286 reviews
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing Sound and comfortable

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought these for my wife for Christmas and she LOVES them. She has been using them for about 4 months now and raves about how comfortable they are to wear. She cannot stand the earbuds that push into your ears and didn't want to go with an over the ear headset, so she found these on the best buy website and put it on her Christmas list... they were spendy BUT, worth every penny. They are amazing

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Will buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best set of open ear headphones I’ve owned. Can wear them for 10 hours straight and not have any fatigue on my ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not great for me but probably for others

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these except the fact they hurt my ears like crazy. I was honestly looking for a pair of headphones to sleep in since I have awful insomnia and a certain playlist helps and I cant wear these for more than maybe an hour before my ears start to ache. Maybe its because I have fresh piercings but I thought this would be better for that since they wouldnt sit too close to them unlike my sony ear buds. These hurt enough that I might try the huawei ones. Not sure but unfortunately these are going back. They look nice but man they dont feel good at all. I have small ears too. The sound is not bad at all for open ears. I dudnt lovr it at first but it is good for open ears. Sound usually isnt the priority for this style anyway

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there - I'm sorry to hear the Ultra Open Earbuds are hurting you, although you do like their look and audio performance. Please note that these earbuds are not specifically designed for sleep purposes. However, it's usually fine to use the Ultra Open Earbuds during everyday use if you have piercings; if your piercings touch the earbuds, that’s okay as long as the earbuds remain comfortable and secure. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these!! Great sound and love using them for both work and play!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Perfect for listening to music at work

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] They get a little slippery if you get really sweaty, but other than that they sound awesome and last a full 8 hour shift. I can actually hear what everyone is saying to me.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Beautiful and very secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and very secure on your ears. Great for running outdoors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent in a niche, good otherwise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Limited controls (pretty much just a pause/play button). Limited app integration. Good for listening while you still want to be aware of your environment. This is an excellent product for that nice, but the product is somewhat niche.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Open air

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is fairly good, but not enough bass for me. The calls are also low.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Would recommend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good a little volume would help. Very happy with the way they fit.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great and comfortable to wear all day. Easy to charge

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Bose call quality is....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Firs perfect but call quality in not as good as i was hoping. I continue getting calls when people say they can't hear me very well.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Richard, thank you for sharing your feedback! We’re thrilled to hear that you found the perfect fit with the Bose Ultra Open Earbuds. Sorry to hear that the phone call quality doesn’t meet your expectations. Your input is valuable, and we truly appreciate you taking the time to let us know. To help with call quality, check our support article at https://bose.life/4slGzlm which will address your concern. Hope it helps!

      Klariss - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s in ear with no discomfort, can still hear someone talk if need be but noise canceling as well, love the rose gold color

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Do not waste money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are probably the worse bose device i ever bought! I recommend to stay away and just get something else the fit is nice but the quality of audio and calls is horrible!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Open Ear Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These open ear headphones help your situational awareness. They sounds amazing but still allow you to hear what’s going on around you. Game changer for those who work out or run outside.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very nice product and quality and Very nice sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality and sound nice color i like so much very nice

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good fit for me

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love these earbuds but there was not a single thing that would let me keep them. The fit was poor for my ear size/shape. Poor fit means poor quality sound. The volume was inadequate and there was almost no bass. I purchased these for $199 and I still feel they are way overpriced. The battery life is short, no wireless charging and limited pinch controls. I’ve tried several different open ear style buds (Shokz OpenDots One and Two, Shokz OpenFit Pro and Anker AeroClip). All of these are better than the Bose Ultra Open. I’ve read and watched many positive reviews but the Bose are not for me.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Steve! Thank you for sharing your detailed experience with the Ultra Open Earbuds. We're sorry to hear that the fit, sound quality, volume, bass performance, battery life, controls, and overall value did not meet your expectations. We understand how disappointing it can be when a product doesn't provide the experience you were hoping for.

      Since you've encountered multiple concerns, we recommend visiting the Ultra Open Earbuds support page, which contains troubleshooting guides, product tips, and helpful resources that may address many of the issues you've described. This can be a valuable reference should you decide to use Bose products again in the future: https://bose.life/4baFoQb

      We appreciate your honest feedback and thank you for taking the time to compare your experience with other products. Your comments help us better understand our customers' needs and expectations.

      Christian - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loveeeee these!!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for people who still want to be aware of their surroundings but also have clear audio. Love these things. Perfect for public especially if you’re a woman.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how they fit in my ears. Sounds quality is great. They are so comfortable I forget I have them in

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for small ears.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice deal, and price, my issue that I had was I was unable to talk with the Open Ear due to my ears are too large for the ability to talk and be heard. They are great for listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ear buds, battery lasts a long time. Easy to recharge

    I would recommend this to a friend