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Customer reviews

Rating 4.2 out of 5 stars with 2286 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are positive about the exceptional sound quality, comfortable fit, and lightweight design of these earbuds, which many users find ideal for smaller ears. While the battery life and open-ear style are also frequently praised, some users have expressed concerns regarding occasional connectivity issues and a maximum volume level that feels too low. Additionally, a small portion of customers feel that the product is priced higher than its overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 2,286 reviews
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that this is an amazing idea that Bose has come up with as far as design. However, the technology of the earbuds when it comes to talking on the phone is crap! it sounds like the person is far away, muffled, and there are even times that I cannot hear the person. I wanted to return these because for the money I feel like it should all flow!! Whether I am listening to music or speaking on the phone the sound quality should be considering the brand and again the money. Unfortunately Best Buy has a 15 day return policy (which is stupid) and I could not return this product, so now I am stuck with an expensive product that I don't want. I would have just purchased headphones or a speaker from this brand instead! I guess I expected so much more out of Bose!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like the design of your Ultra Open Earbuds, Lakisha! If you're having trouble hearing and being heard on the phone, you could try moving to a quieter environment. Also, ensure your earbuds are being worn correctly. Our support team will also be on hand to help you get the best out of your earbuds: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Open and Honest

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves using this for the sound quality and to keep her ears from getting too hot on our walks.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great sound is Awesome, love the color, my daughter fell in love with these. I do recommend

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Oldest SOn

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas Present for son - he loved them; felt the new wrap around design was better to prevent loss

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Best Buy Employee

    Rated 5 out of 5 stars

    Perfect for people who dont like earbuds

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I bought these as a christmas gift for my mom because she has a hard time with regular ear buds hurting her ears and is not a fan of over the ear headphones either. These clip onto the side of your ear and dont sit down inside eliminating the uncomfortably she experiences with traditional buds. She will even forget she’s wearing them. She absolutely loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Disappointed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these earbuds for my daughter on her birthday but regrettably she asked me to return them. I am a big fan of the Bose name but in spite of the sound quality she claimed they were too heavy on her ears and uncomfortable.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello there! We truly appreciate you letting us know that you’re a big fan of Bose, and thank you as well for sharing your feedback on the sound quality. We’re sorry to hear that the earbuds felt uncomfortable for your daughter, and we completely understand your decision to return them. If you need any further assistance in the future, please don’t hesitate to reach out to us through the following link: https://bose.life/contactus we’ll be happy to help!

      Sophie - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up buying 3 because my son loved his so i bought one each for my other daughters! Convenient-easy to carry and works great!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing earbuds that are super lightweight and the sound is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Very comfortable to wear. Definitely recommend getting a pair.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose Earbuds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds have been fantastic. They can be worn for my entire work day without any discomfort.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Phenomenal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to have on and sound quality is great

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The airbuds tend to pinch the ear after wearing for 30-60 minutes. Also have had a couple times where the right and left buds take awhile to sync to each other

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, Scott. We truly appreciate your honest feedback, and we’re grateful that you chose the Bose Ultra Open Earbuds. We’re sorry to hear that you’ve been experiencing discomfort after wearing them for 30–60 minutes.

      We highly recommend ensuring that the Bose Ultra Open Earbuds are positioned correctly according to the proper wearing guidelines. Additionally, we suggest avoiding the use of other accessories, such as headbands or glasses resting on the same area, as these can create additional pressure and contribute to pinching.

      We also understand that you’ve experienced issues with your left and right earbuds taking time to sync. To help resolve this, please try the troubleshooting steps in the link below. These steps often address connectivity or syncing delays:

      https://bose.life/4rjZDRc

      -Cedrick Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose brought it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For Bose, this is an excellent price with quality sound. It is awesome for everyday workout including running.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using earbuds for a longtime and i usually have to remove or use only 1 earbud so i can hear my surrounding or when talking to a person. Now, i don't have to remove it and sometimes i forget that i'm wearing it coz for some reason it feels light when you clip it to your ear.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Fit

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit. Sleek and innovative design with easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is perfect except for two things. 1- on call quality is terrible when it comes to hearing me speak. 2- not being able to have multiple devices connected at the same time. Everything else is perfect. Most comfortable buds ever. LAST thing is that they are not worth $300 though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose easy wearable earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to apply and stay’s in place while you are running or walking. The earbuds are not noise canceling and allows you to hear what’s going on around you at the same time. But they are a little pricey and come in a multitude of colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these as a Christmas gift for my wife and she loves them, uses daily for working out and around the house

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect Fit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! From years of wrestling I slightly have cauliflower ear, which means I have to be very picky with earbuds. These fit perfectly in my ear. Great purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Bose Comfort As Always

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very comfortable to wear,I wish the volume was louder but maybe Bose will release an update to address this problem.Still worth purchasing.

    I would recommend this to a friend