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Customer reviews

Rating 4.2 out of 5 stars with 2286 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are positive about the exceptional sound quality, comfortable fit, and lightweight design of these earbuds, which many users find ideal for smaller ears. While the battery life and open-ear style are also frequently praised, some users have expressed concerns regarding occasional connectivity issues and a maximum volume level that feels too low. Additionally, a small portion of customers feel that the product is priced higher than its overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 2,286 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best …

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and useful product, we bought two !! The sound quality and product is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about them. Fit, sound, style I use them all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love these !

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone who likes to be aware and nosey these are perfect. I love that I can listen to what I want but I’m still able to hear things around me. These are also very comfortable on the ears. If your looking for noise cancellation these won’t due for you.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great pods.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and fit. Do not fall off at all while using them at the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose earphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to wear does not hurt your ears and good quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hugh quality and immersive experience is outstanding

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit, and sound. You almost forget you have them on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work out in and the sound quality is much better than one would think! Also the phone calling works great!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for music

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds have good clarity when it comes to music. Conversation wise i have to give it a thumbs down

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed the audio clarity for music playback with the Ultra Open Earbuds.

      We're sorry that your experience with call conversations did not meet your expectations. We understand how important clear voice communication is, moreover, please visit this link: https://bose.life/4ppkfYb

      The guide includes steps for checking call audio settings, updating the device firmware, verifying Bluetooth connection settings, and other recommendations that may help improve call performance. Thank you again for your honest feedback and for giving the Ultra Open Earbuds a try.

      Christian - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent airbuds great Quality, sound and connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing sound without plugging my ears

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. The sound is great. I don't like having everything else blocked out with earbuds but these are the only pair I've tried where I don't feel I've sacrificed sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not great for calls and or meetings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and comfort level are phenomenal. Unfortunately the mic and battery life not so much. I was hoping to use them for work meetings but i received too many complaints about the spund quality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there, thanks for sharing your feedback! We're glad to hear that the sound quality and comfort of the Bose Ultra Open Earbuds exceed your expectations.

      In stereo mode, the earbuds should provide up to 7 hours of play time or up to 48 hours of standby time (with no audio playing). We're sorry to hear this hasn’t been your experience so far, but we truly appreciate you sharing it with us. For more details and support regarding battery life, please refer to this article: https://bose.life/48jkFsA.

      Additionally, you can check this link for information on microphone quality https://bose.life/46pwlYj. We especially recommend following the steps to reboot the earbuds, which may help resolve the issue.

      Klariss - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Cute & Comfy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, with an inner ear piercing I find these don’t irritate my ear after wearing them for long periods of times. Bonus on the baby blue color, love.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Earbuds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would be much better when I’m not mowing or trying to do yardwork where it’s noisy. That’s the only reason I wear the earbuds so I’m not thrilled with them, but they are a great product.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Lezliann, thank you for sharing your feedback with us. The Bose Ultra Open Earbuds feature a combination of innovative open‑ear design, incredible audio, and all‑day comfort. With a cuff‑like fit, they keep your ears open to hear the world around you while OpenAudio technology delivers rich, private sound. We understand that the design may not suit everyone’s preferences or needs. Since the Ultra Open Earbuds are not noise‑cancelling, you’ll still hear external sounds like mowing or yardwork. If you’re looking for stronger noise isolation, our QuietComfort Earbuds series might be a better fit for you.

      Here’s the website link where you can explore QuietComfort Earbuds and see if they suit your needs. https://www.bose.com/c/earbuds

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using these, they are very comfortable and do not hurt my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound, good quality sound Not bad for the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds! They allow me to listen to music while at work because I can still hear if I’m needed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Bose for the best sound. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose open ear buds

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed them so much got a pair for my brother! He loves them too.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failure to Charge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 31 Dec 2024 (unable to return it 60 days later). Charging issues within 30 days. The left earbud will not charge despite multiple troubleshooting recommendations from Best Buy, Bose, and the online forum. The electric prongs that charge the earbuds are small and frail and often get stuck in the down positions, resulting in no charging or mechanical issues that cannot be fixed. Opinion/Recommendation: DO NOT BUY. The original purchase price was 323, but now it's 229. This means inventory is too high, and realtors are adjusting due to poor performance sales and word-of-mouth opinions that aren't captured elsewhere. I bought Bose because I am a long-time customer. ( 2 x Bose mini sound link, sound bar, and earbuds). I'm moving on to Beats 2 based on online reviews. I didn't expect this issue within 30 days of owning the product, as this issue should have been resolved in testing/design.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am sorry to hear about your charging issues with the Ultra Open Earbuds.
      What you are describing seems like a fault with the charging case and not the earbuds, and replacement charging case are available.
      We invite you to contact our support team, so we can look into this and assist you further: https://bose.life/3rykPZR Lau - Bose Customer Support bose