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Customer reviews

Rating 4.2 out of 5 stars with 2286 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are positive about the exceptional sound quality, comfortable fit, and lightweight design of these earbuds, which many users find ideal for smaller ears. While the battery life and open-ear style are also frequently praised, some users have expressed concerns regarding occasional connectivity issues and a maximum volume level that feels too low. Additionally, a small portion of customers feel that the product is priced higher than its overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 2,286 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose ultra open earbuds have the best sound that I’ve heard on open earbuds, but the mic is worthless. The touch controls are great.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, thank you for sharing your experience with us. We’re delighted to hear that you find the Bose Ultra Open Earbuds to have the best sound among open earbuds, and we truly appreciate your positive feedback. These earbuds are designed to combine open‑ear innovation, immersive sound, and all‑day comfort. Their cuff‑like fit helps keep you aware of your surroundings while delivering personal audio through our OpenAudio technology.

      Regarding your concerns with microphone, one common factor that can affect microphone performance is the positioning of the earbuds. If they’re not seated properly, it may impact how clearly your voice is picked up. To help improve this, please check out this helpful guide: https://bose.life/3Jlrhg5

      We hope the troubleshooting steps will help you get the best possible performance from your Bose Ultra Open Earbuds. If you continue to experience issues, please reach out to our customer support team here: https://bose.life/contactus We’ll be happy to assist further and explore alternative solutions.

      Sophie - Bose Customer Support bose

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not there yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an open ear, looks, fit and sound is really good but constantly losing connections is keeping it from being a keeper. If only they could fix the Bluetooth reliability its an awsome open ear.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      It's great to hear you were impressed by the fit and sound of the Ultra Open Earbuds, but I'm sorry to hear you experienced instances where you lost connection. It's important to ensure your buds are kept within 10m/33ft of the Bluetooth device to ensure a reliable connection. If the problem persists, please reset the buds and establish a new connection.See this link for troubleshooting information. https://bose.life/3UdVqQu.

      If you still need further support, please feel free to get in touch via https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this Bose headphone. It might look different but fit perfectly on the ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great, but people think they are bad jewlery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ear buds. fantastic sound and works well when you have to hear what is going on around you however, people think I have gages in my ears

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not plug my ear and i can still make conversation with anybody while listening to music

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Bday gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for my brother for his bday ! He loves them and says they don’t hurt his ears !

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Ear cuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the auto volume. Nice and snug. Battery great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , sounds amazing superior quality top of the line

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Very comfortable that you will forget you wear it.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theone thingthat i dislike about this product is the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not for large ears

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but my husband has large ears. The fit was not comfy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for any activity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use noise cancelling headphones at the gym but i love these for wvery ither activity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect, except on planes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get these headphones!! Great at work. Great at the grocery. You can still hear people but also tune them out if you want. I wish i had gotten a different color, but what ever. The only down side is that you can't really hear on planes with them. Not travel friendly

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Over priced and underwhelming

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These products fell short of expectations. The volume is low, and the call quality is great only in perfect conditions. Otherwise, the call quickly diminishes. Connectivity is a pain and randomly disconnects. Skip these altogether. They are only worth $50 at best.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Eric! Thank you for sharing your experience. We’re sorry to hear that the Ultra Open Earbuds did not meet your expectations, particularly with the low volume, call quality concerns, and intermittent Bluetooth connectivity. We understand how frustrating this can be and appreciate your feedback.

      To help improve the experience, please try these steps:

      Check and adjust volume settings on both the earbuds and your connected device, and ensure any volume limit settings are disabled.
      Reset and re-pair the earbuds by removing the Bose product from your device's Bluetooth settings, restarting your device, and then reconnecting the earbuds.
      Reduce Bluetooth interference by keeping your device within 33 ft (10 m) of the earbuds and away from obstacles or other wireless devices that may affect the connection.

      For the microphone and call quality issue, please follow the troubleshooting steps provided here: https://bose.life/4gWaI90

      We appreciate your feedback and hope these steps help improve your experience with the Ultra Open Earbuds.

      Christian - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Magic earphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earphones! Feels like you’re not wearing anything!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Wife loves them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves them! Doesn’t hurt her ears after extended use.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easily used. Clamps on ear with ease

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not as you would hope.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and range are great! Sound is decent, I don't care for how loud I have to have the volume to get decent sound, which is also if rough as at that volume, everyone around you can hear what you're listening too. Just a little disappointing.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am glad to hear that you love the sound quality of your Ultra Open earbuds. Due to their open design, if you turn the volume at maximum, you may experience sound leakage, but these earbuds featured a function that will adjust the sound depending on your environment.

      If you have any questions, please contact us: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Boss open earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a pair of open ear headphones the best sounds amazing and good bass

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves these when working out or listening to a book

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Good Sound, BAD microphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound when listening to music is good, but the microphone is very bad. Every time I get on the phone with someone, they tell me it sounds like I am going in and out with sound. I would not recommend for the price.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your feedback. We're glad to hear you’re enjoying the sound quality when listening to music. The Bose Ultra Open Earbuds are equipped with two microphones in each earbud, and wearing them properly can greatly improve call quality. Blocked microphones may cause poor sound quality for the listener on the other end of the call. Please ensure the microphones are not obstructed by headwear and that the earbuds are positioned correctly on each ear.

      We’re sorry to hear that you’re experiencing difficulty with call quality, and we’d like to help improve your experience. You can check out this helpful link for more information: https://bose.life/4lneLeG

      Jelyn - Bose Customer Support bose