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Customer Ratings & Reviews

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$254.99
Save $44.01
Comp. Value: $299.00

Customer reviews

Rating 4.2 out of 5 stars with 2007 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 2,007 reviews
  • Rated 5 out of 5 stars

    Great earbuds for non noise cancel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These can be super helpful when you want to listen to the outsode world and your music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eagerly awaiting….waiting…waiting…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had good experiences with Bose products and own quite a few, so my review of these earbuds could be really good. However, these have been on back order for the last month and I have not had a chance to even try them out. I am giving Bose a 5 star review based on my past experiences, but reserve the right to change my rating if and when I finally get them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. First set of earbuds that i can actually get on my tiny ears!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy these Bose Open earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this Bose Open earbuds on Dec 15-2025, They stopped working on Jan 28-2026, I went to BestBuy in Odessa TX on 2/3/2026. After they checked my earbuds, they told me I have to pay $40 restocking fee or I have to file a claim on Bose Website. With these expensive earbuds you think you would use them for long time, the answer would be “NO” I only used them for 1 month and a half. I would not recommend anyone buying these Bose Open earbuds.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Lynn! We completely understand how this must feel. Investing in premium earbuds like ours, you expect durability and a seamless experience. This is not the kind of experience we want you to have, Bose is known for delivering quality products, and your feedback is important to us.

      I’d encourage you to reach out directly to our customer support team through this link: https://bose.life/contactus They’ll be able to better understand the issue you’re facing, guide you through troubleshooting, and if that doesn’t resolve the problem, they can walk you through available service options for your Bose Ultra Open earbuds.

      Your experience matters, and we want to make sure you get the performance and reliability you expected when you purchased them. We're here to help!

      Sophie - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And love it but with phone calls its no working really good but for the rest in music and outdoors gym i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality and happiness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice headphones. Bass is amazing. Can never go wrong with Bose!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent open air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent but not great. It’s nice to have open air to hear the surrounding noise but when you’re in a loud environment hearing music or phone calls is very difficult. I wouldn’t buy these again

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your honest feedback. We’re glad to hear you appreciated the open-ear design and its ability to keep you aware of your surroundings. That said, we’re sorry to hear that the performance in louder environments didn’t meet your expectations.

      Bose Ultra Open Earbuds are designed to prioritize situational awareness, which can sometimes affect sound isolation and clarity in noisy settings. We understand this trade-off may not work for everyone, especially if you often use them in busy or loud environments.
      If you're looking for something that offers better sound isolation and a more immersive listening experience, perhaps you'd be interested in trying our QuietComfort earbuds. They’re designed to block out background noise, making them ideal for enjoying music or taking calls even in busy or noisy settings.
      - Jelyn, Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Happy with the purchase! I would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good the sound perfect recomemded all person goog good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best headphones I have ever owned

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    supreme sound, so clear nothing compared to this headphones, out there

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, great sound and amazing quality. Theyre easy to put on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice product!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just great!!! Great audio quality and comfort 100% recommended

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Just okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is not alot of gain to the volume. Most every device has to be ran full blast have decent and equal volume to the surrounding noise

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience with us. We're sorry to hear that you found the volume output insufficient, especially in comparison to surrounding noise. Your feedback is valuable, and we'll take it into consideration as we continue to improve our products.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great! I wear these most of my day while working in trades.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bosé ultra quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them, my eras don't hurt beside with AirPods

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best headphones I’ve ever purchased!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them!!! So comfortable, loud and discreet. I wear them everyday.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Quirky

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very unique, kinda pricey. Definitely fits a particular niche in earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Cons mentioned:
    Volume
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great Ear Bud, Great Sound

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like quality sound but don't like having a typical ear bud stuffed in your ear. The Bose Open Ear Bud Ultras will be a great option for you. After 3 days of wearing these 16hrs a day, I will say out of any ear bud I own these are by far the most comfortable. They are very light weight and apply very little to no pressure to my ear. Which is always my biggest complaint with ear buds. The Bose Open Ear bud Ultra's have a very easy to use single button control that stays tucked out of the way behind your earlobe, which I find to be a great feature in comparison to other brands that I own. I always have had an issue with bumping the buttons on others while I'm working, which leads to accidental hang ups if I'm on a phone call or even skipping a favorite song. Battery Life is a big must for me as well, After using these for three days I haven't had to charge the case yet. If you need a ear bud that allows you to listen to music and also be able to hear what's going on around you, look no further. Now to the just ok things, volume level is lacking a bit. In louder environments such as the automotive shop I work in it can get loud and make it a bit harder to hear my music or phone calls, But that's kind of expected. The unique Immersive sound setting seems to be a bit glitchy, it tends to cut in and out, which I'm sure will be fixed with a firmware updated. those are the only two things that stopped me from giving a 5 star rating on these. Much like any Bose product there is an App. to control things like the EQ and quick functions which can be customized in the app. All in all these are a great sounding high end ear bud that wont hurt your ears.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Loved the Style but made me feel dizzy and deaf :(

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would use them and afterwards or even during usung them i felt as though i was going deaf and i felt dizzy as if i was getting sick. Not sure why, but i would’ve absolutely kept them if they didnt make me feel off. Would not recommend if you have super good ears like myself. That frequency was way too much!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Danasiah, thank you for sharing your feedback on the Bose Ultra Open Earbuds. We’re glad to hear you appreciated aspects of the product, though we’re sorry to learn they didn’t feel comfortable for you. The earbuds are designed to let you enjoy your music while staying aware of your surroundings, keeping your ears open to hear the world around you while OpenAudio technology delivers rich, private sound.

      At moderate listening volumes, they can deliver clear sound while helping reduce ear fatigue. We’d recommend adjusting the volume on your device to see if that improves comfort. Hope this helps!

      Klariss – Bose Customer Support bose