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Customer reviews

Rating 4.2 out of 5 stars with 2295 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are positive about the exceptional sound quality, comfortable fit, and lightweight design of these earbuds, which many users find ideal for smaller ears. While the battery life and open-ear style are also frequently praised, some users have expressed concerns regarding occasional connectivity issues and a maximum volume level that feels too low. Additionally, a small portion of customers feel that the product is priced higher than its overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 2,295 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome set highly recommended good battery life btw ................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Ear Eden

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. The sound clarity combined with the ability to hear your surroundings is incredible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small and luxury

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a gift for my wife and it looks very nice, small size with a good sound.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Surely disappointed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These do not live up to expectations! Sound has very minimal bass to them. On phone calls the individuals that I was speaking to could not hear me at all.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi AntoineB, thank you for sharing your thoughts. The Bose Ultra Open Earbuds feature two microphones in each earbud, and wearing them properly can greatly enhance call quality. If the microphones are blocked, it may result in poor sound for the person on the other end of the call. To ensure the best performance, please make sure the microphones are not obstructed by headwear and that the earbuds are positioned correctly on your ears.

      You can find more detailed guidance in this helpful link: https://bose.life/3YvjYXe

      Additionally, the bass can be adjusted through the Bose app. If you’d like assistance with that, here’s another helpful guide for you: https://bose.life/3LiaueX

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Need a lot improvement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like is easy fit and not easy to wear. I dislike about poor sound quality, i could not able to hear voice in the call. Opposite person also couldn't be able to hear my voice clearly.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience with the Ultra Open Earbuds, Shoto. We’re glad to hear you found the fit comfortable, as that’s an important part of enjoying your earbuds throughout the day. I’m sorry about the difficulties you’ve experienced. To help improve performance, we recommend ensuring the earbuds are running the latest firmware through the Bose app, as updates often enhance sound and call quality. Additionally, checking your device’s Bluetooth settings and microphone permissions may help resolve call clarity issues.

      We truly value your feedback, it helps us refine our products and ensure they deliver the premium Bose experience you expect.

      Gem – Bose Customer Support bose

  • Rated 4 out of 5 stars

    For calls and music

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent product. Just did not sit on my ears well. I did like the speaker quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Didn't feel right

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift and individual stated he didn't like how they felt. I returned them with no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am returning these ear buds. They are good for listening to music, but not good for phone calls.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there! Thank you for giving the Bose Ultra Open Earbuds a try and for taking the time to share your feedback with us. We’re really glad to hear they delivered excellent sound quality for music, that’s one of the key strengths that makes this model stand out.

      We’re sorry to hear they didn’t meet your expectations for phone calls. We completely understand how important clear call performance is, especially when earbuds play a big role in your day to day activities. Your comfort and satisfaction matter.

      The Bose Ultra Open Earbuds include two microphones in each earbud, and wearing them properly can significantly improve call clarity. Blocked microphones, such as from hats, hair, or other headwear may cause the person on the other end to hear muffled or unclear audio. Ensuring the microphones are unobstructed and that the earbuds are positioned correctly on each ear can make a noticeable difference.

      For more detailed guidance, feel free to check out this helpful link: Microphone does not pick up sound | Bose Ultra Open Earbuds  https://bose.life/4qvZ9qL

      Cedrick - Bose Customer Support bose

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this product. I have vertigo and do not like anything in my ears. This is perfect for me and I don't even realize I have them on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bose open ear Disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is usually my go too listening device however, the device hurt my ear lobe and it constantly shifted. Music quality was nice. One additional thought, no multipoint device use however, the open ear concept was good.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear that the Ultra Open Earbuds were hurting you, though you did enjoy their sound and open-ear design. The earbuds are designed to provide a comfortable fit to a wide range of users, however we appreciate that comfort is subjective. The earbuds can remember the 6 most recently paired devices, but only one device can be used actively at a time. Regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Love the sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound, doesn't fall out. Love these compared to other open ear headphones I've tried.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound and easy to put on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound is phenomenal just a little afraid it can fall off because i have elephant ears. typical bose value but you do get what you pay for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing after the first week

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these! However for the first week of wearing them they were extremely uncomfortable. Also when u have the volume all the up, other people are bound to hear it. But over all, the volume is good and its nice to not have to take them off or pause the music when someone approaches you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t even notice they are there with awesome sound quality. Would definitely recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty but not quality for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are cute but lose signal if you get 20feet from your phone. Don’t fit in the ear great for the price. Charge is not as long as it should be. Overall disappointing.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback. We’re glad to hear you find the Bose Ultra Open Earbuds stylish, but we understand your concerns about the Bluetooth range, fit, and battery life. Bluetooth connections typically work best within about 30 feet, though obstacles or interference can sometimes reduce that distance. The open‑ear design was created to fit standard ear sizes while providing comfort and awareness of your surroundings.

      For battery performance, the earbuds offer up to 7 hours with Immersive Audio off, 4 hours with Immersive Audio on, and 3 hours with both Immersive Audio and Auto Volume on. With a fully charged case, you can get up to 19.5 hours of total playtime.

      If your Bluetooth connection is intermittent or drops unexpectedly, try the following steps: https://bose.life/3O6j3dA

      If your battery drains faster than expected, try these steps: https://bose.life/4rh5eHI

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Earbuds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds you can still hear what’s going on around you if you have them on

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    They Work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were ok. Sounded great, but it definitely takes some getting use to, and practice, putting on. The sound quality also depends on how you put them in your ear. It's takes a minute to find the right spot.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like the sound of the Ultra Open Earbuds! It's true that a product with an initially unfamiliar design will take a little getting used to; however, if worn correctly, the Ultra Open Earbuds will supply rich, satisfying audio and a secure, yet feather-light grip. Regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose ultra open earbuds are fantastic the sound is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 1 out of 5 stars

    Nice Try Bose, try harder

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big Bose guy. You name it i probaly got it. When i saw these i could not wait to pick these up. Bose need to go back to the drawing board with these. I know they are open air but the aound should not suffer becaue of that. I purchaed these on a Friday and by Monday morning they were returned. The sound is very shallow and when you are on the phone people complained about me sounding like im across the street. Yes i had them on correctly. I was in an office environment iy was better but the mall forget about it!! The design is fire. I think the next ones will be better but for now i had to pump the brakes on these.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, thanks for providing your feedback, we're glad to hear that you enjoyed the design of the Ultra Open-Earbuds. Sorry that you faced some issues with using the call feature, thanks for ensuring that these are securely placed on your ears, you can find some additional troubleshooting here - https://bit.ly/3ww4pUo If you require any additional support with your product in future, do not hesitate to reach out to us directly via https://bit.ly/3UNtwsQ
      Tegan - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is the best if it comes to music the sound is so good

    I would recommend this to a friend