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Customer reviews

Rating 4.2 out of 5 stars with 2295 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are positive about the exceptional sound quality, comfortable fit, and lightweight design of these earbuds, which many users find ideal for smaller ears. While the battery life and open-ear style are also frequently praised, some users have expressed concerns regarding occasional connectivity issues and a maximum volume level that feels too low. Additionally, a small portion of customers feel that the product is priced higher than its overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 2,295 reviews
  • Rated 3 out of 5 stars

    Ok but not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for at home use. Didn’t do great when I took them to work from all the ambient noise.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback with us. We’re glad to hear you enjoy using the Bose Ultra Open Earbuds at home. The Ultra Open Earbuds are designed to leave your ears open so you can remain aware of your surroundings, while Bose OpenAudio technology delivers rich, private sound directly to you. This unique balance allows you to enjoy your audio while staying connected to the world around you.

      We appreciate your comments and will continue to keep them in mind as we enhance our products. Please feel free to reach out if you need further assistance. https://bose.life/4uTXAo3

      Christian - Bose Customer Support bose

  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Christmas gift fail

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband. He don't think they are loud enough. Other people can hear what you are listening to.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Sherita, I'm sorry to hear your husband doesn't find the Ultra Open Earbuds loud enough! When worn correctly, the earbuds will direct plenty of volume and rich-quality audio into your ears, without other people being able to hear any detail of the music unless they get up close. See here for a useful guide: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001g7vPAAQ&language=en_US. If issues persist, your husband is welcome to get in touch with our support team, so we can assist further. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    bose airbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice!!!!……………………………………………………………………………………,,,,,,,

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great for working out

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been great and stay put even while running

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Earphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality earbuds !! Their noise cancellation was definitely something cool.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Not very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfort you can have it on for many hours but not good when you are in a call, not good for me, but if you want to listening music only good

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Ernesto, I am glad to hear that you are enjoying the comfort and sound quality of the Ultra Open earbuds. We have troubleshooting suggestions that can help with issues during phone calls, you can view our suggestions via the product support website here: https://bose.life/431eULD.
      Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product they’re good for exercise. It would be nice if they have noise cancellation but overall pretty good product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    BOSE enough said

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THEM once again BOSE delivers the goods best buds i have used to date only missing ANC

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Super earbuds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sound great much better than the earbuds that go into the ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great audio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unconventional but they are comfy and sound great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision ever made. I absolutely love them!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great better than expected for the price it makes sense

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Quite there Yet.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ultimately returned this product. I replaced it with the in-ear version which has superior sound. I can understand this product path but it doesn't feel safe using it. I feel as if it is going to fall and sound quality isn't the best considering it's function. I'm not ready for open-ear just yet.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your feedback with us. We’re glad to hear that you enjoyed the sound quality of the earbuds, but we’re sorry to learn that the design and fit did not meet your expectations. The Bose Ultra Open Earbuds feature an innovative open‑ear design that combines incredible audio with all‑day comfort. With a cuff‑like fit, they leave your ears open to hear the world around you while OpenAudio technology delivers rich, private sound.

      Regarding sound quality, this can be customized through the Bose app, and sometimes switching music apps can also enhance the listening experience. We’re still grateful you gave the Bose Ultra Open Earbuds a try, and we hope your new in‑ear version continues to deliver the listening experience you’re looking for.

      If you have other concerns or would like recommendations, please feel free to reach out to us through this link: http://bose.life/globalsupport

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose - Ultra Open-Ear True Wireless Open Earbuds -

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it work well and hear the music and while excersizeing at the gym.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These don’t get as loud as I would like. So only use when I want to listen to music in a quiet place.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Super nice and affordable earbuds

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was perfect thanks Best Buy for having the most great items but the only thing I didn’t like is they are hard to star in your ear. I prefer one that holds on so that I don’t lose it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Soundtracks to life.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones from Bose yet when you want to have music playing in the background of your day.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Super experience

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing devices, surprise me that stay fixed even with strong movement.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 1 out of 5 stars

    Died after 3 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After three months of owning them the right earbud wasn’t working anymore. I’m going to bestbuy now to figure it out, but if I get nothing out of this I recommend not buying this product. Besides that the battery life is great, stick in my ear pretty well but if your in a loud environment probably don’t buy this product.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Gavin,

      I am sorry to hear that your Ultra Open Earbuds stopped working.
      I would recommend factory resetting the earbuds to clear any internal errors. You can find how to proceed here: https://bose.life/4eK62OK

      If you need further assistance, don't hesitate to contact our team, we are always happy to assist:
      https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose Music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound good, they have very good volume, I like them.

    I would recommend this to a friend