Customer Ratings & Reviews
- Model:
- 881046-0700
- SKU:
- 6611533
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.
This summary was generated by AI based on customer reviews.
Lame product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are not good, noise canceling or otherwise weird feel and worse sound experience via bone conduction
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Joshua! We appreciate you sharing your feedback with us, it truly helps us continue improving our products. We’re sorry to hear that the Bose Ultra Open Earbuds didn’t meet your expectations. That’s not the experience we want you to have.
Ultra Open Earbuds feature an innovative open‑ear design that combines all‑day comfort with rich, private sound delivered through our OpenAudio technology. Because they are designed to keep your ears open to the world, they do not include noise‑cancelling features and will naturally feel different from traditional in‑ear or over‑ear headphones. This open design is what allows you to enjoy your music while staying aware of your surroundings.
Comfort can vary from person to person, and sometimes a small adjustment can make a noticeable difference. You can try sliding the earbuds slightly up or down the outer part of your ear to find a position that feels more natural and improves sound balance. This can also help avoid pressure points or interference with jewelry.
For step‑by‑step guidance on wearing and adjusting your earbuds, you can follow our full guide here: https://bose.life/47yqhOs
If you’ve already tried adjusting your earbuds and you’re still experiencing discomfort or sound issues, our support team is ready to help you further, including troubleshooting the audio concerns you mentioned: https://bose.life/contactus
We hope these tips help improve your experience so you can get back to enjoying your earbuds more comfortably.
Sophie - Bose Customer Support
Needs Work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed. Difficult to place in ear. People often complain that they can’t hear me on calls.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Sorry to hear of your disappointment with your Ultra Open Earbuds! If you're having trouble wearing them, our guide here should help: https://support.bose.com/s/article/ult-headphoneopn-wearing-and-adjusting-your-earbuds---ka08c000001brkkaai?language=en_US. As for calls, one thing to try is ensuring you're using the latest firmware; Bose released version 4.0.22 to improve the customer's experience on calls. Therefore, head to the Bose app and check for any updates to your earbuds. I hope this information is useful! Warm regards, Fiona M. - Bose Customer Support
My Bose earphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is not good, the person can never hear me.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your experience. We’re sorry to hear that you’re having issues with your earbuds. The Bose Ultra Open Earbuds’ microphones are designed to capture your voice clearly during phone calls while still allowing ambient sound to be heard.
If you encounter any problems with the microphone, please follow the troubleshooting steps provided in the link below. http://bose.life/46CmOgE
NJ - Bose Customer Support
Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dislike this earbuds no good to me i gave them to my husband and he don like them either nosie cancelation is awful
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I am sorry to hear that you are not happy with your Ultra Open Earbuds.
Please note that they don't have noise cancellation due to their form factor, being open earbuds. You will then be able to hear your surroundings, as well as your music.
Best regards,
Lau - Bose Customer Support
- Pros mentioned:Sound quality
Doesn’t have noise cancellation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for just listening to music not good for loud areas or working is a loud environment.
I would recommend this to a friendBrand response from Bose Support
Posted .Hi there! Thanks so much for your thoughtful feedback, we’re really glad to hear you’re enjoying the earbuds while listening to music. The Open Earbuds are designed to keep you connected to your surroundings, so they don’t include noise cancellation or block out external sounds. This allows you to enjoy your music while staying aware of what’s happening around you.
That said, they do feature automatic volume control, which you can enable through the Bose app. This smart feature adjusts your music volume based on changes in your environment, helping you maintain a consistent listening experience whether things get quiet or loud. Hope this helps! Kurt - Bose Customer Support
Defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can not use them. I charged them before the first use and they were fine. Now they will not charge and I can not use them at all
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi user817301, thank you for sharing your feedback on the Bose Ultra Open Earbuds. We’re very sorry to hear that your earbuds are no longer charging after the first use.
Charging issues can sometimes happen due to connection points or debris on the charging surfaces, but if the earbuds will not charge at all, we’d like to help you get this resolved as quickly as possible.
Please try the steps in this quick guide to help restore charging:
https://bose.life/3MPLYCD
Daisy - Bose Customer Support
Not their best earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not really pleased with the sound quality you typically enjoy when you use any Bose products. For the price, it doesn't offer the same benefits as the AirPod Pros.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey, thanks for sharing your feedback on the Bose Ultra Open Earbuds. With OpenAudio technology, they deliver rich, private sound while maintaining awareness of your surroundings. We’re sorry to hear the sound quality hasn’t met your expectations. Be sure to check out our helpful support article at https://bose.life/4qhHtyn which will help improve your experience. Hope it works!
Klariss - Bose Customer Support
Do not use these for phone conversatikns
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to be able to use as blue tooth while wearing my hearing aids, but, unfortunately the microphones on these are awful, and people i was trying to talk to on the phone couldn’t hear me. By the time I gave up on them, it was too late to return them, so I’m just out $300, and the earbuds are in the trash
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello! We understand how important clear call quality is, and we’re sorry to hear the microphones didn’t meet your expectations, Joshua. We’d love to help you find a solution.
You may check this helpful guide for microphone concerns: https://bose.life/3K7nJyk And our team is ready to assist you further and explore options to improve your experience.
Gloria - Bose Customer Support
Bose - Ultra Open-Ear True Wireless Open Earbuds -
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it work well and hear the music and while excersizeing at the gym.
I would recommend this to a friendTerrible phone calls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone calls are terrible but otherwise good buy to listen music.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your feedback! We’re glad you’re enjoying the Bose Ultra Open Earbuds for music. Ultra Open Earbuds combine an innovative open‑ear design, rich Open Audio sound, and all‑day comfort, their cuff-like fit keeps your ears open to the world while delivering private, immersive audio. If you’re experiencing microphone issues, please follow the troubleshooting steps in the provided link: https://bose.life/3LXUSNK
NJ - Bose Customer Support
ok returned same day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is an ok product . if you wanna be nosey and hear people talking and wanna be aware of your surroundings get them. i still prefer the airpod pro .
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Jovana, I'm sorry to hear you returned your Ultra Open Earbuds as you weren't fully keen on the open-ear design. This design enables the listener to hear their favorite content whilst maintaining awareness of the world around them. If you'd prefer a product that allows you to block out as much or as little of the outside world as you like, I'd recommend our in-ear noise-cancelling solutions. Warm regards, Fiona M. - Bose Customer Support
Good not great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are nice that they don’t have to stick them in your ear, however, they are difficult to get into the correct position to hear they way I am used to listening to my headphones.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, Michael,
We appreciate your feedback. It's great to hear that you appreciate the design of the headphones, but we understand that finding the perfect fit can be challenging. We recommend seeing this article in order to ensure the perfect fit: https://bose.life/4a1X6T0. If you need any further assistance, please feel free to reach out to us.
Eric V. - Bose Customer Support
Ehh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my wife. These are not good for talking on the phone. Otherwise it’s as described but disappointed about the microphone!!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Julian,
We're sorry to hear that the microphone didn't meet your expectations for phone calls. While our product description outlines the features and capabilities of the headphones, we understand the importance of clear communication during calls. We recommend visiting our article in order to address the microphone issue: https://bose.life/431eULD. If you have any further questions or the issue persists, please reach out to our customer support team.
Kind Regards,
Eric V. - Bose Customer Support
The worst headphones fro gym
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The lack of noise canceling makes these completely useless in my opinion Unless you want to listen to them in your bedroom
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
By design, the Open Earbuds don’t block out the world or have noise cancelling, however, they do have an automatic volume control feature, accessible in the Bose app, that helps you hear your music evenly as your environment changes from quiet to loud and back. But in very noisy environments where noise cancelling is helpful, traditional earbuds such as the QuietComfort Earbuds could be a better choice.
Best regards,
Lau - Bose Customer Support
- Pros mentioned:Battery life
Good yet the price point doesn’t align with sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good yet the price point is way too high for the Level of quality. The sound during a phone call is absolutely horrendous. The fitment I’ve grown accustomed to but still is less than functional during vigorous exercise. Battery life and change time is great.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm glad you're enjoying the battery life of your Ultra Open Earbuds, and that you've grown accustomed to their fit most of the time. Though these earbuds won't provide quite the same experience as earbuds that sit directly in the ear canal, we'd like to assist and advise on the points you've raised. Please contact our support team here: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support
Wouldn't suggest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wearing needs significant improvement, it wraps around the ear, but the sound is poor, I've adjusted it many different ways, its not good
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your feedback. We’re sorry to hear that the fit and sound quality of your Bose Ultra Open Earbuds haven’t met your expectations. We understand how important both comfort and audio performance are, especially with an open‑ear design.
The Bose Ultra Open Earbuds are designed to wrap gently around the ear for a secure, lightweight fit while delivering immersive sound through Bose OpenAudio technology. This design allows you to stay aware of your surroundings while enjoying clear audio, all without placing pressure inside the ear canal.
Because fit plays a major role in sound quality with open‑ear earbuds. To help address the low sound quality and fit concerns, please refer to the link below and try the recommended steps.
https://bose.life/3NPeSmD
https://bose.life/4kgR8nn
Cedrick - Bose Customer Support
Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy! Really excited to have the this in my daily life from to personal. Highly recommend!
I would recommend this to a friendToo Many Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The concept is great, however they were constantly disconnecting to where you need the case to do a “hard reset” to get them to connect again. I couldn’t even get through 30 minutes without them messing up like that. I had to return them. Definitely not worth the frustration. It’s a known issue…which I didn’t know before I purchased.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, we appreciate your valuable feedback. The Bose Ultra Open Earbuds are designed to offer a great mix of comfort, sound quality, and innovative features. With multipoint connectivity, you can seamlessly connect to up to two devices via Bluetooth.
That said, Bluetooth disconnections can occasionally occur due to factors like signal interference, the distance between the earbuds and the connected device, or nearby electronics. These can impact performance depending on the environment.
If you’re open to giving them another shot or exploring other models, feel free to reach out, we’d be more than happy to help you find the perfect match for your needs.
Kurt - Bose Customer Support
Not Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hearing is bad. Even the person on the other side can hear everything besides me.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi DurreS, thank you for sharing your feedback. The Bose Ultra Open Earbuds have two microphones in each earbud, and wearing them properly can greatly improve call quality. Blocked microphones may cause poor sound quality for the listener on the other end of the call. Please ensure the microphones are not obstructed by headwear and that the earbuds are positioned correctly on each ear. We’re sorry to hear that you’re experiencing microphone issues, and we’d love to help you resolve this so you can enjoy an improved listening experience.
You can check out this helpful link for more information: https://bose.life/4rbJFrw
Jelyn - Bose Customer Support
Bad Bluetooth connection.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it should be not a struggle to switch between Bluetooth devices. I’m beyond frustrated and I e had these less than 3 days. I want to say it’s my weeks but these ear buds do not switch from my work computer to iPhone seamlessly. You have to go through an app and even then it doesn’t recognize my computer.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for your review! The Ultra Open Earbuds don't support multi-point, but you can switch between two previously connected devices by setting a "Switch Devices" shortcut in the Bose app. If any Bluetooth recognition issues persist, please contact our support team for help: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support