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Customer reviews

Rating 4.2 out of 5 stars with 2295 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are positive about the exceptional sound quality, comfortable fit, and lightweight design of these earbuds, which many users find ideal for smaller ears. While the battery life and open-ear style are also frequently praised, some users have expressed concerns regarding occasional connectivity issues and a maximum volume level that feels too low. Additionally, a small portion of customers feel that the product is priced higher than its overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,295 reviews
  • Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would recommend to everyone family and friends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Recommended for quiet places

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really feels like you are not wearing anything. Volume is not as much as the in ear ones but still good. Hard to ear if you are in a noisy place

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Fit
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Reveloutionary futuristic Comfort and Style

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Embarking on my journey with the new Bose Open Air Earbuds has been nothing short of a revelation. These open air earbuds is what I have been waiting for since the earbud craze has blossomed but overall comfort hasn’t. These earbuds redefine the concept of comfort and style, offering a listening experience that transcends traditional boundaries. The comfort is the first thing that seriously turned me on to these earbuds. The Bose Open Air Earbuds boast an unparalleled level of comfort that is truly unmatched. There design allows them to be worn like a pair of clip-on earrings but with less clip. With zero pressure in or around the ear, wearing them feels like a breath of fresh air. It's as if they were custom-made to fit seamlessly onto my ears, allowing me to enjoy my music for hours on end without any discomfort whatsoever. Adding to their comfort is their feather-lightweight design, making them almost unnoticeable upon wearing. With the Bose Open Air Earbuds, it's like wearing a whisper on my ears. This lightweight construction enhances the overall listening experience, allowing me to stay immersed in my music with the amazing immersion mode setting. Depending on your environment it literally seems as if you are at a concert or live viewing of a movie. There is a motion immersion that has the music envelope you all around keeping the music balanced. The other mode option is the “Still” setting that is simply amazing. While remaining in one spot, when you turn your or move your head in any direction, it seems as if the music remains emmanting from a direct source like a stage so the sound transfers between the buds to make you feel as if you are there in person at a concert. Very cool feature but not personally used much because I don’t plan on sitting still too much with these earbuds. But comfort isn't the only area where these earbuds excel. Their secure fit instills confidence, especially during workouts or active pursuits. I can move freely without worrying about them coming loose or falling out, ensuring uninterrupted enjoyment of my music even in the most dynamic of situations. So much better than traditional earbuds that I’ve felt that I need to readjust during a jog or workout. Battery life is another area where the Bose Open Air Earbuds shine. With all-day battery life, I can go about my day without constantly fretting about recharging. Whether I'm commuting, working, or hitting the gym, these earbuds have the stamina to keep up with me every step of the way. And I have worn these earbuds literally all day (for at least an 8 – 10 hour work shift). In terms of aesthetics, these earbuds are nothing short of a fashion statement. The sleek, minimalist design gives them a sophisticated and futuristic appeal, almost resembling jewelry or earrings to onlookers. It's a subtle yet stylish addition to my ensemble, and I having not been a typical person that wears earrings would absolutely wear these in public and have no problem passing them off as gauged hoop earrings. So other than the immersion modes, battery life, and comfort, the overall performance may take a bit of dip for those wanting that super “Bose” hitting bass and sound. Yes, the earbuds sound amazing, and they do get volume and a full spectrum of sound, but, they do get overpowered by your environment sometimes. I love the fact that I can be fully immersed in my music and still be aware of my surroundings as these earbuds do enter the ear canal at all. So much better than the “hear through” option of other earbuds that sounds mechanical or tinny. The open air earbuds allow you to hear as you hear. I can be listening to music and hold a conversation at the same time, simply amazing. Phone calls are a bit of a disappointment. I feel as if I need both buds in to hear my recipient clearly and loud enough. With only one I do not get enough volume to hear even with it at 100%. It may be me needing to adjust to the design, but if that’s all that is a slight negative, I will take it all day with the provided comfort and music quality of these earbuds. In conclusion, the Bose Open Air Earbuds redefine what it means to enjoy music in comfort and style. With their unmatched comfort, lightweight design, secure fit, all-day battery life, and fashionable appearance, they set a new standard for wireless earbuds. If you're in search of earbuds that offer the perfect blend of comfort, performance, and style, look no further than the Bose Open Air Earbuds.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Review bose open earbud

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music is okay to listen… not much of a bass sound.. i incurred a problem with phone call. When i talk the other line can hear but when they talk i can not hear what they say

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Antony, thank you for sharing your feedback about the Bose Ultra Open Earbuds. We understand your concern about issues during phone calls. Since the other party can hear you clearly, the problem may be related to the microphones or signal quality on their side. We suggest asking them to check their connection to ensure it’s stable.

      However, if you notice similar issues while listening to music (and not just during calls), it may point to a broader audio problem. In that case, we recommend following our troubleshooting guide: https://bose.life/4sOWCbC to see if it helps resolve the issue.

      If the issue persists after following these steps, our support team will be happy to assist you further: https://bose.life/contactus

      We hope this helps get everything back on track so you can fully enjoy your earbuds.

      Sophie - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very comfortable, noise canceling,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best earbuds on the market

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how you can listen to your music and your environment simultaneously while walking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love this product. I don’t have to compromise safety with the ability to listen to music and still hear the outside environment.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    1st Generation Flaws

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything but connectivity was great. Random disconnects hold it back. At $300, this should be much better

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 2 out of 5 stars

    Bose

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, sit good on ears but they are not working properly with Apple

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love !

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my earbuds! Got them for my birthday and it was the best gift EVER! Use it on the daily at work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good perfect excelente for me and my life is going well

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    1Dazzlin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design. Love the voice isolation, can hear everything going on around you but horrible mic quality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Ray and thank you for your review!

      I'm glad to hear you are enjoying the Ultra Open earbuds!
      One thing that can help the microphone to work as intended is to make sure nothing is covering the earbuds. If you are wearing headgear, such as hats, headbands or earmuffs, this could muffle the microphone, and as a result, could cause poor or low microphone performance.

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    I Can Not Hear You Now

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product had great reviews, however upon use did disappoint. Not only was the volume low, but it was not clear as well.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi JarmanP, thank you for sharing your feedback with us. We’re glad to hear you gave the product a try. Adjusting the volume through your connected device and customizing the audio performance through the Bose EQ can help enhance the listening experience. You can also try adjusting the earbuds to ensure they are worn properly, fit plays a big role in both comfort and sound quality. If you are experiencing unexpectedly low audio, you can also use this troubleshooting guide to help resolve the issue. (https://bose.life/4trsPXR)

      Thank you again for taking the time to share your thoughts, feedback like yours helps us continue to refine our products and deliver a better listening experience.

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not for bigger ears

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would turn them because they hurt my ears. If You push them in with your fingers the sound was louder.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,
      Sorry that you're having some issues with the fit of your earbuds. You can find our fit guide here - https://bit.ly/3ToY2dm The Ultra Open Earbuds are designed for all-day comfort. Their cuff-like fit leaves your ears totally open so you can still hear the world around you.

      Tegan - Bose Customer Support bose

  • Rated 5 out of 5 stars

    We need to stay alert

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nature lover, a gym buff or even just doing your walk with family, this is for you. Open ear lets you hear what's happening around you while still in your music.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bose ultra open ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is not that great plus the fit is not great as well. I am disappointed for these to be a Bose product and expected it the comfort , perform and over all sound quality to match their other products. The best one so far would be Shokz.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi TonyJ, thank you for taking the time to share your feedback on the Bose Ultra Open Earbuds. We’re truly sorry to hear that the fit, comfort, and sound quality didn’t meet your expectations. That’s certainly not the experience we want our customers to have.

      Fit and comfort can vary from person to person, especially with open‑ear designs, and we understand how important it is for earbuds to feel secure and perform well throughout daily use. Your comments on audio quality and your comparison to other brands are valuable, and we appreciate your honesty.

      To help you get the best performance from your earbuds, please check out these quick guides:

      Wearing and adjusting your earbuds: https://bose.life/474HUVN
      Improving sound quality: https://bose.life/40v74JC

      Daisy - Bose Customer Support bose

  • Pros mentioned:
    Battery life

    Rated 2 out of 5 stars

    Bad background cancelation and poor quality on cal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am disappointed with the background noise during phone calls. People cannot hear me clearly due to the lack of noise cancellation. However, the battery life is quite impressive, and the earbuds fit securely in the ears without falling out. Additionally, Amazon offers cases for these earbuds. My only concern is the poor call quality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for the review Mayra! I'm happy to hear you're impressed by the battery life and secure fit of your Ultra Open Earbuds. Please note that the noise cancelling only cancels background noises for you, not for people that you call. If the mics on your earbuds are picking up a lot of background noise, it may be necessary to move to a quieter environment. Alternatively, please give our support team a call, so we can take a closer look. Regards, Fiona M. - Bose Customer Support bose

  • Rated 1 out of 5 stars

    broke yesterday

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product all of a sudden does not turn on and will not charge anymore.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Earljam! We're sorry to hear that you’re experiencing issues with your Ultra Open Earbuds. This problem can sometimes occur if the earbuds are not making a proper connection with the charging case. We recommend checking the charging pins inside the case to ensure they are all popped out and undamaged, as this can confirm whether the case itself is functioning correctly. Additionally, gently clean the charging contacts on both the earbuds and case, and try using a different USB cable and power adapter to rule out charger issues.

      Here is a full guide troubleshooting guide you can follow to help resolve your concern: https://bose.life/4338LPY

      If the issue continues after trying these steps, our support team will gladly assist you with further troubleshooting through this link: https://bose.life/contactus

      We hope this helps you get back to enjoying your Bose Ultra Open Earbuds.

      Sophie - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Nice but over priced

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is ok, but the person on the other end can’t hear you well. I would not recommend this product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Uncomfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very uncomfortable. I love the concept of an ear cuff headphone but the actual speak part that goes into the shell of the ear is plastic, hard and uncomfortable. It should have been padded with some sort of silicone. I’m constantly adjusting them up and down the shell of my ear bc they start to hurt and need moved to a new position, but it’s usually no longer than 20 mins before they’re bothering my again. I’ve had the less than 2 months and the left one shorts in and out. I’m hoping I can return them. The cost is too high for them to not be more comfortable, I think a redesign is needed.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Mira! Thank you for sharing your feedback. That’s certainly not the experience we want you to have, and we understand your concern, especially when you’ve been excited about the ear‑cuff design.

      Our Ultra Open Earbuds were designed to let you enjoy your music while keeping your ears open to the world around you. To achieve this, we engineered a lightweight, ear‑cuff–inspired shape that gently grips the ear while housing our Bose OpenAudio technology. This allows the earbuds to project rich, immersive sound without blocking the ear canal, all while keeping the design as light and unobtrusive as possible.

      Comfort can vary from person to person, and sometimes a small adjustment can make a big difference. You can try sliding the earbuds slightly up or down the outer part of your ear to find a position that feels more natural and reduces pressure. This can also help with sound balance and avoiding interference with jewelry.

      For step‑by‑step guidance on wearing and adjusting your earbuds, you can follow our full guide here: https://bose.life/47yqhOs

      We hope these tips help improve your experience so you can get back to enjoying your earbuds comfortably.

      Sophie - Bose Customer Support bose