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Customer reviews

Rating 4.2 out of 5 stars with 2295 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are positive about the exceptional sound quality, comfortable fit, and lightweight design of these earbuds, which many users find ideal for smaller ears. While the battery life and open-ear style are also frequently praised, some users have expressed concerns regarding occasional connectivity issues and a maximum volume level that feels too low. Additionally, a small portion of customers feel that the product is priced higher than its overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 2,295 reviews
  • Rated 5 out of 5 stars

    Great everyday wearable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use these all day everyday, no issues. Love that you can hear everything around you but still hear your music, great for riding bikes in the city

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Lacks basic functionality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very expensive with no basic features like find my buds. The buds are comfortable but easily fall off and no option to cancel out noise.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for your feedback. We apologize that our products currently don’t include a tracking feature. Your suggestion is valuable, and we’ll definitely take note of it as we continue to improve our products, hopefully it's something we can implement in the future.

      Regarding the Bose Ultra Open Earbuds, you're absolutely right, they do not feature noise cancellation. They’re designed to keep users aware of their surroundings, making them ideal for outdoor use or situations where situational awareness is important.

      You can find more details and full specifications on our website: https://www.bose.com/home

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Bose earbuds. I definitely recommend them.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    not worth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    theyre cool but i dont think theyre worth the price...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent open air

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent but not great. It’s nice to have open air to hear the surrounding noise but when you’re in a loud environment hearing music or phone calls is very difficult. I wouldn’t buy these again

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your honest feedback. We’re glad to hear you appreciated the open-ear design and its ability to keep you aware of your surroundings. That said, we’re sorry to hear that the performance in louder environments didn’t meet your expectations.

      Bose Ultra Open Earbuds are designed to prioritize situational awareness, which can sometimes affect sound isolation and clarity in noisy settings. We understand this trade-off may not work for everyone, especially if you often use them in busy or loud environments.
      If you're looking for something that offers better sound isolation and a more immersive listening experience, perhaps you'd be interested in trying our QuietComfort earbuds. They’re designed to block out background noise, making them ideal for enjoying music or taking calls even in busy or noisy settings.
      - Jelyn, Bose Customer Support bose

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Too Many Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The concept is great, however they were constantly disconnecting to where you need the case to do a “hard reset” to get them to connect again. I couldn’t even get through 30 minutes without them messing up like that. I had to return them. Definitely not worth the frustration. It’s a known issue…which I didn’t know before I purchased.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, we appreciate your valuable feedback. The Bose Ultra Open Earbuds are designed to offer a great mix of comfort, sound quality, and innovative features. With multipoint connectivity, you can seamlessly connect to up to two devices via Bluetooth.

      That said, Bluetooth disconnections can occasionally occur due to factors like signal interference, the distance between the earbuds and the connected device, or nearby electronics. These can impact performance depending on the environment.

      If you’re open to giving them another shot or exploring other models, feel free to reach out, we’d be more than happy to help you find the perfect match for your needs.

      Kurt - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great earbuds for non noise cancel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These can be super helpful when you want to listen to the outsode world and your music.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Can be hard to hear it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They super great for not being in your ear, if you like noise cancellation this product isn’t for you. I work on a tug so background noise can make it hard to hear while talking on the phone or listening to music. I have zero complaints for using around normal noise levels like shopping, or being around the house.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Survey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The volume needs to be more higher or can’t hear without pushing it into the ear lobe.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Lydia, Thank you for your review!
      I am sorry to hear that these haven't quite met your expectations, to make sure you are getting the best sound possible, I would recommend viewing this brief guide on how to make sure you are wearing them correctly, as this can have a big impact on the sound quality and volume.
      https://bose.life/3PWkXf0

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant go wrong with Bose period. Never had a product that didnt excel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Earbuds

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds, I been using them for a long time and I can recommend them for people that likes to hear their background while also listening to music.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good ,I like the service and product , thank you very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifes gift

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves these almost never takes them off. She was a littlenupset about noise canceling but if actually does a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Design
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Small, Comfortable, Great Sound

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Inside the box is the ear buds themselves, charging case, charging cable, and warranty/safety informational guide. There is a quick start guide (QR code) on the inside of the opening of the box and thankfully I noticed before the box was thrown in the recycle bin. First Impression - These wireless buds sport a unconventional shape, but an undeniably extraordinary sound. QR Code/Quick Start - The quick start guide is very helpful in giving a move vivid description of how to put the headphones on, updates the firmware, lets you customize the key bindings of the buttons and equalizer/sound controls. I definitely recommend downloading the app. Open Earbuds/Comfort - Right out of the box, the buds stunned and left an impression as I personally had never used wireless headphones with such a design, external and hanging from the edge of the ear. Though I was certainly skeptical, the design has a comfort I’d never expected. They also don’t move much, despite being held on by not but their own countered weight. Strange design aside, they were quite easy to get used to as they weigh nothing and feel like even less. If not for the music, you could easily forget the buds are there. Sound/Calls - The sound most certainly sets the bar for wireless headphones. There’s an immense amount of base, and despite the design they do block out quite a bit of external sound. So much in fact, half volume seems to be plenty, even perhaps too loud, which is a first for a fan of loud music like myself. Also vice versa the way the buds rest allow for you to listen to the area around while the music is low for some ambience or perhaps motivation on a jog. Calls are extremely clear, and the microphone seems to capture sound well. Battery Life - The battery life was not included on the box, but they seem to last around 10-12 hours from a full charge, and charge twice in their case. It took two days of listening before the buds finally indicated a low battery, and the charge was relatively short, maybe 10 or so minutes for the buds in the case and 20 for the case. The case lets you know the charge status of each bud with individual indicators, as well as an indicator for the case itself. The only issue I could find with the headphones, was a sort of glitch that disabled my ability to change the volume on my phone once the headphones were connected. Restarting the music streaming app I was using seemed to fix it, while be it temporary as it is a reoccurring thing, so it may just be the streaming app itself and not the headphones. They are also magnetic, which goes for most earbuds, but the magnet on these is quite strong and gave me a startle when I discovered pair of earrings I was not aware were also magnetic. Overall, I am highly impressed with the design, the sound and the comfort of these headphone and I would highly recommend to friends and family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great open ear buds. Highly recommend.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds. Open ear so I can hear my surroundings and listen to my music too. One thing though, if you wear a mask it gets caught on the elastic when removing the mask. Just be aware that when removing mask it will get caught and thrown off your ear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Returned for two reasons

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like them and keep them but returned it. My two cents. 1) It was not great for wearing longer times. Pain in the ear lopes. 2) Sound was audible to the persons nearby as a disturbing annoyance. I have the Bose frames that I use regularly, the sound from that was not nuisance to people around me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Bose new Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily fits on the ear but voice quality was average. Not worth $300.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like the Ultra Open Earbuds' fit! On voice calls, you won't get quite the same quality as when you listen to music, due to the different Bluetooth profile (HSP/HFP). I hope this is useful! Regards, Fiona M. - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone calls were not clear to those you speak with, also the clip hurt my ear. I returned the item.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, thank you for sharing your experience. We’re sorry this isn’t the outcome we want for our customers, as our goal is for you to be fully satisfied with our products.

      For the microphone concerns, positioning can affect performance, if the earbuds aren’t seated properly, it may impact how clearly your voice is picked up. Please check this guide: https://bose.life/3Jlrhg5

      We hope these steps help improve the performance of your Bose Ultra Open Earbuds. If the issue continues, please reach out to our support team here: https://bose.life/contactus We’ll be glad to assist further and explore alternative solutions.

      Sophie - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Awesone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets, one of the best purchases I've ever made.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good but not good when you had a call people can’t hear you well. But good for listening music. I loved it because was outside your ears but unfortunately I had to return

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Norma,

      I am glad to hear that you loved the design and audio experience of the Ultra Open earbuds, but sorry you decided to return them due to issue during calls. To get the best experience, please check our fit guide: https://bose.life/4dFT2cl

      Best regards, Lau - Bose Customer Support bose