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Customer reviews

Rating 4.2 out of 5 stars with 2295 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are positive about the exceptional sound quality, comfortable fit, and lightweight design of these earbuds, which many users find ideal for smaller ears. While the battery life and open-ear style are also frequently praised, some users have expressed concerns regarding occasional connectivity issues and a maximum volume level that feels too low. Additionally, a small portion of customers feel that the product is priced higher than its overall value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 2,295 reviews
  • Pros mentioned:
    Design

    Rated 1 out of 5 stars

    Looks cool, but practical.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool design, not remotely practical. It do not work for me at all. I went to the car, tried them, went back and returned them. They look sleek but i don’t know who they would even work for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    You will not regret this!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Amazing grip in the ears. No more issues with fallen earplugs…. Best ever!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    S Tier Earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever!!! Good buy. Would recommend to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Low Key, S Tier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ever!!! Good buy. Would recommend to everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear Buds or Ear Ring

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of Both World Stay focused on what you are doing with external awareness Top Class made add on like a ring and fashion on ear

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good over all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the volume controls features were designed better.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connectivity issues. Do not buy. ………………………………………..

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Lilyj, thank you for sharing your feedback with us. Bluetooth disconnections can happen for a variety of reasons, such as moving too far from the paired device (Bluetooth typically works within about 30 feet), interference from nearby devices like Wi‑Fi routers or microwaves, outdated drivers or firmware, or even power‑saving settings that limit performance. Pairing with multiple devices at once or rare hardware faults can also cause repeated drops. Environmental factors, such as crowded areas with many wireless signals, and mismatched Bluetooth versions may further contribute to connection issues.

      To improve stability, we recommend keeping devices close, updating firmware and software, disabling battery saver mode, disconnecting unused pairings, and restarting both devices to clear temporary glitches. To help resolve this issue, you can check out this helpful link: https://bose.life/4mIlb8N

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds, I would recommend these to a friend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Haven’t had any issues, always using them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Dissapointing considering they're a Bose brand.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music is good but phone conversations are horrible!!! Buds do not keep a charge as long as stated. I can have the left bud at 50% and the right at 10% about tondie. Both are charged/recharged and worn together. I have other Bose products and have been very happy with them with no issues. Very dissapointed and feel ripped off with these buds.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Mike, we are sorry to hear these aren't meeting your expectations, if your earbuds aren't keeping a charge we would suggest reaching out to your local support so we can assist you with this further.
      please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like these headphones. They are perfect for casual use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Earsots

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 20 minutes your ears start to hurt a little

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard pass

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely not for everyone. Honestly the phone call quality is terrible and music isn’t that great at all. Not worth the price tag at all

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for music..BUT

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing for music listening. But these are probably the worst head phones i have owned to talk with. I had them replaced by bose but the new ones had the exact same issue. The person on the other end was barely able to hear me.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy you like the sound of your Ultra Open Earbuds, Izman! If people can't hear you well on calls, ensure your earbuds are being worn correctly and that nothing is blocking the mic holes. Our support team will help you get the best our of your earbuds too: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 2 out of 5 stars

    Really loose

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I use my earbuds for phone calls although the sound was good when properly positioned which was always difficult to get, the person on the other line can hear everything. Not worth the price tag

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your review! The Ultra Open Earbuds can be used to make and take calls, so if you're having related issues, please get in touch so we can troubleshoot these with you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for a friend because I loved mine so much! He loved them too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open ear headphones are amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the style on these! I have always struggled with having earpieces in my ear and these help me still enjoy wearing headphones but not closing off my ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are very comfortable and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I found them and Best buy and I bought them and I liked them a lot

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ouch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the concept of being able to listen to music and hear the world around you. The item itself was light weight and stayed on while moving around but after a while of wearing it my ears would hurt. The item put alot of pressure in one spot hurting me . The audio wasnt too bad but using it for calls was a no go. There was constant complaints that the other person on the call couldnt hear me. I ended up returning it. For the price it wasnt worth it . I expected better.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    waste

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    way over priced and honestly its not great. the sound is meh and they fall off a lot

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi JulioV, thank you for sharing your feedback. The Bose Ultra Open Earbuds feature an innovative open‑ear design that combines incredible audio, all‑day comfort, and a cuff‑like fit. We’re sorry to hear they didn’t meet your expectations in terms of sound quality and fit. We’d be happy to provide guidance on improving stability, here’s a helpful guide you can use to ensure proper wearing of the Bose Ultra Open Earbuds: https://bose.life/3QaB1wQ

      We hope this helps, and we’ll also forward your feedback to our team as we continue enhancing our products.

      Jelyn - Bose Customer Support bose