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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2149 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 2,149 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Ultra Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best investment they dont fall out my ear and the sound quality is great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    yea it’s good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    greatly headphones uh it’s had some issues connecting every time i got a phone call

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I absolutely love these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are fantastic. I love being able to hear sounds around me so i was looking for a pair of earbuds thatd still sound good but allow me to hear everything. These do just that. Yes, obviously if youre in a loud environment they're not going to be great. That should be common sense. But if you're looking for something that allows you to hear your surroundings and your music these are flawless.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good. I just wish they were a little bit tighter when I put them on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good Open Ear Sound with Bad Microphone Quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the way they fit my ears, I could barely notice they were there after a while. The sound quality wasn't too bad for open earbuds. My main problem with them and the reason I returned them was the microphone quality during calls was terrible. I hope it is something they can fix in a firmware update, but none of the updates fixed it during the time I had them.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Loren, I'm sad to hear you returned the Ultra Open Earbuds, though you did like their fit and their sound performance. If people on calls are complaining about your mic quality, make sure the mic holes on the inner edges of the earbuds are not blocked. You can also try resetting the earbuds; our customer support team will help with that, and with any other related troubleshooting: https://support.bose.com/s/get-help-landing-page?language=en_US. Best regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for my girlfriend and she loves them, she even bought some stickers to design them and they look great, the sound is good and very practical while shes at work

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio quality and doesnt feel heavy on the ears

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Should have been better for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really wanted to like them however they started messing up, they weren't loud enough and I thought they were going to be noise cancelling but are not. It could be good for someone who doesn't care about the noise cancellation and just want them for music.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi DorothyB, thank you for sharing your feedback. The Bose Ultra Open Earbuds are not noise‑cancelling by design, as they feature an open‑ear style. They are intended for people who want to enjoy music while remaining fully aware of their surroundings. Because of the open design, the sound is not isolated within your ears. If you find the volume lower than expected, you can try adjusting it directly through the connected mobile device. We hope this helps clarify any confusion.

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great quality,horrible connection issues@ 2 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing headphones great sound and have been amazing! But my only problem with them and this is happening here as of late. They disconnect and don’t play any audio. I’ve unpaired them repaired them deleted it from my device and repaired it to the hose app and I have been met with this issue over and over again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great sound for open ear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds, they don’t connect as easily as the Apple product but I do love that they don’t go into my ear but clip on. I forget I’m wearing them. The sound is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! I charged them when I got them, about 4 weeks ago. Still at full charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort Meets Clarity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Ultra Open‑Ear Earbuds in Driftwood Sand easily earn a 5‑star rating. The open‑ear design is incredibly comfortable, making them perfect for all‑day wear. Sound quality is impressively clear and full, and the battery life lasts long enough to get through even the busiest days. A fantastic choice if you want great audio without the pressure of traditional earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Open air

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all really good headphones especially for listening to music I just have to get use to the functions… fits really comfortably in the ears. Only con is when talking on the phone in public it can be hard to hear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    New Favorite!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these so much! I like that they don’t go directly in your ear, and that you can listen to your music and people talking to you at the same time. I think the sound quality is great as well. Personally, I feel that you can’t go wrong with Bose. They are worth the cost.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for music, not so good with calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love how these headphones feel and function. Wearing these during work is perfect becsue i can be fully aware of my surroundings without being hindered from hearing whats going on around me. Sometimes i forget they're there. They also are very snug and have never fallen off even after shaking my head trying to make them fall out. Cant expresss how disappointing the call quality is but if im just sitting still with no back ground noise theyre not bad for call quality. Me and my wife both have a pair and only use them to call eachother if we arent actively doing something(driving or ither things that have active background noise) with all that said theyre honestly great, reliable, and quality for music. We will be keeping ours but really wish the call quality was better. You can enable the "auto noise" setting to make it better but still not the best. There you have it folks. Theyre great lol just not best call quality.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing such a detailed and balanced review! It’s great to hear that the headphones excel in comfort, fit, and functionality, especially for work and music. However, it’s clear the call quality leaves something to be desired, particularly in environments with background noise. It’s helpful that you mentioned the "auto noise" setting as a partial workaround, though it’s unfortunate it doesn’t fully resolve the issue. Overall, it seems these headphones are fantastic for music and daily wear, but not ideal for calls in active settings. In order to address this, we would recommend reaching out to our support team.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Stars based on PHONE CALLS, MUSIC SOUND QUALITY 10

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Quality 10/10 Voice cancellation 8/10 since it has none on music but you can change by raising up the volume Phone Calls Quality 0/10 Not great for phone calls , I changed settings setting it on stereo or another mode where its not immersive . no one can hear me, I can barely hear them in a barely loud area . I dont understand why the quality of the call cant be like the sound quality of the Music . The 3 star review is only based on calls but if you are just going to listen to music , its a perfect 10/10 ,Adjust them as well because sometimes it may sound lower but if you push them a bit higher you can hear it very clear wihtout needed much volume PERKS- I still recommend them if your ear hurts with regular earbuds for MUSIC CONS-If you are going to do just phone calls, Consider anohter type of earbud

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Joe,

      I am glad to hear that you love the sound quality of your Bose Ultra Open Earbuds when listening to music, but sorry you are not fully satisfied during phonecalls.

      I would suggest making sure you are correctly wearing the buds to avoid blocking the microphone. You can find our fit guide here: https://bose.life/4efpjYn

      If you need any assistance or have questions, please don't hesitate to contact our team: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Easy to wear

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good does not come off easy. Easy to wear it's good

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for Outdoor Sports

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatly recommended for comfort and spund quality. I would however not recommend them if they are the onlt pair of headphones since they do not block any sound in loud environments so you will not be able to enjoy them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality sound and comfort to ears well worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose easy wearable earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to apply and stay’s in place while you are running or walking. The earbuds are not noise canceling and allows you to hear what’s going on around you at the same time. But they are a little pricey and come in a multitude of colors.

    I would recommend this to a friend