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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2149 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,149 reviews
  • Rated 4 out of 5 stars

    Good but could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good but could be better. There are better sounding open headsets, but the fit and comfort balance it out. The cost is kore than other open sets soninwas expecting better sound quailty compared to the lesser rivals.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Lacking call features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked them overall for sound quality and comfort, but they lacked in the call quality department. I know they obviously won't be to the level of a noise canceling headset, but the conolaints I got while on the phone with them forced a retun. With the price being that premium, I expected more from them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      Thank you for sharing your feedback with the Bose Ultra Open Earbuds.

      I am glad to hear that you are happy of their comfort and sound quality, but sorry you are not impressed by their call quality.

      When you place your call, please make sure the microphone holes on the inner edges of the earbuds are not blocked, and that you are not in a busy environment.

      If you have any questions or need assistance, please feel free to contact our support team: https://bose.life/contact

      Best regards,
      Lau - Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    big sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can exercise without them falling and they have a very good sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glasses friendly, Volume not an issue w/Bose app.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those wondering about volume, these can get loud. In the Bose app, there's a separate volume control you can turn up. I have the S24 Ultra, and the Bose app volume control doesn't sync with the phones volume control. Didn't realize this for the first couple of days. I wear glasses, so these are great for not interfering with them. Job allows one earbud at a time or open ears that don't cover the canal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Get them!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m absolutely in love with these earbuds! They offer incredible awareness of my surroundings, which is super important. Plus, the sound quality is nothing short of amazing—every note is crisp and clear, revealing details in songs that I never noticed before. I can’t recommend them highly enough! I’ve let a couple of friends try them out, and they were so impressed that they both ended up buying their own pairs!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds ever! I was very skeptical about the quality of the sound because this are open earbuds, but they sound great!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect Fit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! From years of wrestling I slightly have cauliflower ear, which means I have to be very picky with earbuds. These fit perfectly in my ear. Great purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Below expectations.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound which is expected from this brand. Unfortunately, using the app isn't an improvement on sound quality. Two stars because at this price point you'd expect an overall decent experience BUT the phone call quality is waaay below acceptable. JLABs at least inclue 2 Mic ENC on their epic open sports for less than half the price. I WOULD NOT recommend these to anyone expecting to make phone calls with them. Which these days, I'm sure almost anyone is expecting to take or make calls. Bose price point remains high but dont improve quality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for taking the time to share your detailed feedback. We’re really glad to hear that you’re enjoying the sound quality of the Ultra Open Earbuds, but we’re truly sorry that the calling experience and app performance haven’t met your expectations.

      The phone call quality should absolutely feel reliable and clear, and we understand how important that is for everyday use. This isn’t the experience we want for our customers, and we appreciate you bringing it to our attention.

      To help improve your call performance, please check out this quick guide:
      https://bose.life/49f3ffz

      Daisy - Bose Customer Support bose

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Perfect for listening to music at work

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] They get a little slippery if you get really sweaty, but other than that they sound awesome and last a full 8 hour shift. I can actually hear what everyone is saying to me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One of the best ear bud that ever bought.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved everything about it. All other earbuds were very uncomfortable after few hours sound is unbelievable and second to none.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would recommend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good a little volume would help. Very happy with the way they fit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for running and or biking. They sound great but they never fall off the ear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Immersed in Sound, Still Present at Home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where have these earbuds been all my life? I absolutely love the open-ear design—it lets me enjoy videos while still being fully present with my kids. I can shield them from any questionable language without missing a moment with them or my entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves these and we plan to buy me a pair now. He loves how they clip on.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! They are very comfortable and great for audio books. I love that they sit outside of your ear, however not great if what you’re looking for is noise cancellation. They are also not great for talking on the phone. But for music and audiobook these are excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work the way they say, comfortable and good sound. Must download app to get all features to work properly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Skeptical at 1st

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At 1st was a little skeptical.. but the sound is great! They’re very comfortable, the 1 st couple of wears I had to get used to them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best open earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these earbuds! They're so comfortable that I can wear them for hours without any irritation. The audio quality is absolutely immersive and the best I've ever heard!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I love the concept. To be aware of your surroundings as well as listening to music. I love the aesthetic of them. Took a star down because I don’t feel like they are worth the price point listed. If you have money to waste go right ahead but I return mines only cause I couldn’t wrap my head around the concept.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose did it again-great earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the price was too high for the Bose Open-ear earbuds, but I couldn't help myself. I have older headphones made by Bose that are still better quality than other brands. I wanted to try out earbuds by Bose and chose these for the reviews of not falling out of the ear. I have a different brand, and they just don't stay in my ears, even if I'm not moving my head too much. These are the best earbuds I've tried so far! The sound is amazing for something you just want when you go for a short trip or walk/hike. I was always using headphones so I wouldn't lose other earbuds while hiking (made that mistake once!). Believe me, these stay put as reviewed.

    I would recommend this to a friend