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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2207 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers admire the product's excellent sound quality, comfort, and secure fit. They also appreciate its long battery life, lightweight open-ear design, and ease of use. However, some users have experienced issues with connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 2,207 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Review of Bose open-ear earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my husband. He seems to love them and I got to try them out. I love how clear the sound is and the bass is nice. I'm partial to noise-canceling earbuds, so I cannot give full remarks. The quality of the protect is top-notch, but I still prefer my airpods.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked up a pair of Bose earbuds expecting premium performance across the board, especially at this price point. When it comes to listening to music, they’re actually pretty solid. The sound quality is clean, balanced, and what you’d expect from Bose. Bass isn’t overwhelming, mids are clear, and overall it’s an enjoyable listening experience. That said, the biggest issue, and honestly a deal breaker for me, is the call quality. While I can hear the other person perfectly fine, the microphone performance is extremely poor. Multiple people have told me I sound distant, muffled, or like I’m in a tunnel. In some cases, they could barely hear me at all. This happens consistently, not just in noisy environments but even in quiet settings. For a product in this price range, that’s unacceptable. If you’re only buying these for music, they’ll do the job. But if you plan to take calls, attend meetings, or use them for anything beyond listening, I would strongly recommend looking elsewhere.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Edwardo! Thank you for sharing your feedback on the Ultra Open Earbuds. We’re glad to hear that you enjoyed the sound quality and had a positive overall listening experience. We’re sorry to learn that the bass and microphone performance didn’t fully meet your expectations.

      We understand that sound preferences can vary, especially when it comes to bass performance. To help ensure your earbuds are performing at their best, you may find the this quick guide helpful:

      https://bose.life/3ON9i4T

      Daisy - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Can wear them literally all day and not feel them in at all.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 4 out of 5 stars

    music sounds great - not for phone calls

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound quality is great and i love that they stay on my ears while doing yard work. I haven't figured out how to fix the sound for phone calls, people can't hear me. Once I figure that out these will be the best!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Best earbuds i have EVER had!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i LOVE these earbuds, so much so, i own 4 pair! i keep 2 in my purse so when i get low battery on one and pop them into the case for recharging and i have a another set ready to go. i have them in 4 different colors, so i can match my earbuds to my outfit as well. Recharging is super quick and the battery life is excellent! just wish they had more colors!!!

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Its alright

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design but - battery dies easily. Can't last a 6 hour flight. Connecting to phone is tricky everytime. Need to remove it so many times, put it back to the case, then put it back to my ear again. Anyway, this is just the first version - can't wait for them to make this one better.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks so much for sharing your experience! We're glad you love the design, and we really appreciate your feedback. Bluetooth dropouts, it could be due to interference, low battery, distance, or outdated software. Try staying within 10m, keeping devices charged, and updating firmware. Some devices may also have compatibility issues.

      No worries, we'd be happy to assist you! Below is a troubleshooting guide that may help you resolve the issue you are having: http://bose.life/3JYawYk and to resolve the short battery life here's another helpful guide: http://bose.life/4madkPz

      Hope it helps!
      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    BEST EARBUDS EVER !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best earbuds i ever used . Exactly as the advertised. Easy put on .not like other earbuds that goes inside the ear And not falling off even when i running !!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Open ear headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product it stays in place while working out something i could never get ear buds to do

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Doesn’t fit right for me

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love the idea of these headphones. But I am getting hung up on the fit of them in my ear, I have very malleable ears and I can’t get them to hook well. The sound quality is nice. And the ability to hear surrounding noises is great.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Caleb, thank you for sharing your feedback with us. We’re glad to hear you enjoy the sound quality and the ability to stay aware of your surroundings with the Bose Ultra Open Earbuds. We also understand how important comfort and fit are, and we’re sorry to hear you’ve had difficulty getting them to sit securely given the shape of your ears.

      The Ultra Open Earbuds are designed with a cuff‑like fit to balance comfort and stability, but we know that fit can vary from person to person. Your input is valuable, and we’ll make sure it’s shared with our product team as we continue working to improve the design for different ear shapes. If you’d like, we can guide you through fit adjustment tips that may help improve comfort. Here’s a helpful guide on how to wear them properly. (https://bose.life/4v8t36q)

      We truly appreciate your loyalty to Bose and the time you’ve taken to provide this thoughtful feedback.

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Long battery life. You don’t feel them on your ear

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for doing literally anything and still being able to hear around you while others cannot hear whats playing. Love these! Ordering a 2nd pair for my husband. Love using these while out running. I can hear any cars approaching - so great for safety! And they fit snug. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    Greatest open earbuds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are awesome. Love the fit. No ear fatigue. Great sound. Use them for every day use and for cycling. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    I love them

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The comfort is the most important thing out of these, I have sensative ears and can't wear in the ear buds for very long, these I can wear for hours with no problem, I don't have to keep taking them out or pausing music when someone talks to me, and the sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great earbuds!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the nest earbuds I have ever had. The sound is great. The microphone works amazing. They block out all the back noise when I am talking on the phone. They are not noise cancelling, just in case you were wondering (because of the way they are made). The only downside, the battery has a shorter life span than my other bose earbuds. I can wear these all day and they dont hurt my ear at all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Best open earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend to anyone who like to be aware of there surroundings, and it has great sound quality for a open earbuds. The only thing that is not great is when you take a call it is quiet and you can not hear well even at max volume.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Decent audio quality, unfortunate high noise floor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They pair fine, have minor connectivity issues on Android (odd dropouts that require disconnect/reconnect), and sound reasonably good for what they are. They look much nicer than most other open-ear alternatives and don't suggest "Don't talk to me" which is nice. My one main gripe is that the noise floor is much higher than an average TWS. It's very noticeable in quiet environments and generally makes these feel cheaper than the price tag indicates. Would strongly recommend waiting for a firmware update that fixes this before opting for them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Jack,

      It's wonderful that you've been enjoying the audio quality of the earbuds. For the connection dropouts I'd recommend double checking that you're not connecting to the Bluetooth LE connection of the earbuds for every day use.

      I understand you're hearing the noise-floor of the earbuds, it is odd that it would be audible even outside of quiet environments. It is not normally audible by everyone, and we would expect if it is heard to only be in a quiet environment with no music or audio playing. Please reach out to us https://bose.life/contact as we'd love to get your feedback from you.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    my favorite earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these! My ear gets tired from having earbuds and these are perfect to wear all day without impacting your hearing. When not playing anything, you can still hear everything around you great. I think the sound is great for not being inside your ears. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Clear sound, comfortable wear

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been waiting for such design for awhile from Bose and finally it's here. Typical bose, it sounds clear, and loud enough for my workout. It felt comfortable. I can now pull my hoodie up and down without dropping them. The immersive aspect is quite cool. And don't expect too much on the bass with this design. I don't know how long I can get with the battery yet.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    THEY ARE WORTH IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is absolutely amazing and the quality is definitely worth the price. They are super comfortable and never fall out, highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Connectivity, Volume

    Rated 2 out of 5 stars

    Buy the Shokz Instead

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People constantly complain about not being able to hear me. Ear buds will connect and disconnect at random. Volume isn't great. They are very comfortable and can be worn all day. I would forget they were there. Button function is nice.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi David, thanks for your feedback regarding the Ultra Open Earbuds. Great to hear you were impressed by the level of comfort offered, and the button function. For poor voice pickup, this is generally attributed to the way they are placed on the ears. There are tiny holes on the buds which work best when directed towards your mouth and if they're too high, it'll direct external sound into the mics. I recommend readjusting the placement and try another call to see if that helps.

      Need further help? Reach out today via https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose