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Customer Ratings & Reviews

$199.00
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The comparable value is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 2207 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers admire the product's excellent sound quality, comfort, and secure fit. They also appreciate its long battery life, lightweight open-ear design, and ease of use. However, some users have experienced issues with connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 2,207 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound great and you'll forget you are wearing earbuds. Great when walking dogs... can still hear sound around me for safety!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Best earbuds on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best earbuds on the market. They have a great design but it also has some top notch quality which is expected from bose. And they delivered. I love how well it pairs with a variety of devices. I have a simple phone called a light phone and it connects. I have an 8 year old garmin watch and it connects. I love that it proveds great sound while also allowing you to hear the elements around you.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    My go to for running outside.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds. They are one of my favorite to use when running outside. Fits great and does fall out and is not too tight.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for earbuds that you can still hold conversation with people and you're not too worried about noise canceling. These are definitely the earbuds for you. For being an open earbud, they have really great sound and okay bass, but you should kinda expect that from open earbuds. I've had mine for a couple months and they still sound good, I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Bose open ear

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have great sound and are extremely comfortable; however, it does not make up for the poor connectivity, the terrible microphone and high cost. Go for shokz instead.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for sharing your honest review. We're glad to hear you found the sound quality and comfort impressive, but we're sorry to hear about the issues with connectivity and microphone performance.

      Your feedback is incredibly valuable and helps us identify areas for improvement. The Bose Ultra Open Earbuds are designed for open-ear listening, which can sometimes result in trade-offs in mic clarity and connection stability depending on your environment and device pairing.

      To help address these concerns, here’s a helpful guide with steps that can restore your earbuds’ optimal performance:

      https://bose.life/47kYBx3

      Gem - Bose Customer Support bose

  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Definitely good purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought them on Cyber Monday because I really wanted open ear concept headphones. Very pleased with the performance but like others wrote volume could be better. Both stereo and immersive.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose open ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I've ever used! They stay in place and the dound quality is amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Best open earbuds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are comfortable to wear for long periods. The open-ear design makes it easy to stay aware of surroundings while still enjoying music. Battery life is solid too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Almost a keeper

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are very confortable. Sound quality is good has some bass. Call quality is what killed it for me. The design is almost perfect just need to be thinner. The hwawei ones ultimately were better with the same design.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love the Open-Ear Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loved these. They are light and comfortable! Great sound!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Fantastic sound let down by call quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds have great sound for an open ear pair of true wireless buds. They are the holy grail of comfort, sound, and the ability to hear surrounding noise. The one big drawback is that call quality is horrendous to the point of being un-useable. On runs, if I get a call, the person can’t hear me well at all and it’s impossible to hold a conversation. I’m really bummed by this as they do everything else extremely well. I like the controls being a button rather than touch, and comfort is just fantastic as they clip on your ears. Bose really dropped the ball on calls.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm very happy to hear you're enjoying the comfort and sound experience that the Ultra Open Earbuds have to offer. If the people you are calling are unable to hear you, I would recommend making sure each earbud is sitting on your ear at about 45°. It's also a good idea to remove any headgear, and make sure the microphone holes on the inner edges of the earbuds are not blocked. If the call issues persist, our customer support team will be happy to help you further: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    My new favorite buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality! I use these for running and they don’t fall out what so ever.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Not great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are nice, the sound while listening to music is great. However—when phone calls come in the sound cuts in and out, the person on the other line can hear themselves speaking as if it’s echoing back to them. The volume goes up and down so they can’t really tell what you’re saying to them. The battery life in standard listening mode is approximately 7/8hrs and in immersive listening mode is approximately 2/3hrs. The case charges pretty fast and the headphones charge quickly too. For $300 headphones there shouldn’t be any sound issues so I wound up returning them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Celise,

      We're glad to hear that you enjoyed the sound quality while listening to music. However, we apologize for the issues you encountered during phone calls. We understand how important it is for calls to be clear and uninterrupted, and we're sorry that this was not the case with our product. This article might be helpful in resolving the audio issues encountered on calls: https://bose.life/4a6Qm6c. Your feedback regarding the battery life and charging speed is valuable to us, and we appreciate your insights on these aspects. If you have any further questions or concerns, please feel free to reach out to our customer support team.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It pays to upgrade

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These open ear buds are just what I needed. My main issue I have had with lesser brands were the connectivity with my phone. They were horrible. These are great and once you find the best location in your ear, the sound is actually pretty loud considering they are open ear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great headphones in every way except price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose Ultra Open earbuds were really nice. They were comfortable and didn't hurt my ears at all. They pinch onto your ear, very lightly--barely noticable. Immersive mode was really cool too, especially in dynamic mode where it sounds like the music if playing inside your head. 8D and binaural music lovers with love this! However, I don't think they were $300 nice. They didn't sound any better they my Galaxy Buds Live which also don't go into your ear canal. They also didn't have wireless charging like my Galaxy Buds. If I am awake, I am listening to music and they don't have a great battery life for constant listeners. In a nutshell, the Bose buds are really great headphones if you don't mind the price. I just didn't LOVE them that much.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good, good sound and very comfortable. Can also hear your surroundings while met with quality sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound if you need transparency around you

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter uses these and she likes the sound, but when we are riding in the car even at low volumes I can hear her music. Good for certain applications but not good in all scenarios.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Very good buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're excelent buy. I love my earbuds. Very clear sound. Easy to manage. I charge them once a week.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 1 out of 5 stars

    Strike 2 Bose

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds! They’re so sleek. Fit nicely around my ears, I think they’re pretty comfortable, great sound when not crackling. So far this is my second pair, 1st pair; crackling and popping noise when I adjusted it, I returned them for the white ones. Now the crackling is worse with my 2nd pair. It’s just terrible, sometimes it doesn’t crackle, but most of the time it’s almost every few mins for a couple of seconds. Also has like a Bluetooth glitch time to time, like it disconnects for a second and comes back on. I love these though, I can listen to music and still be aware of my surroundings. The whole reason why I wanted these but the crackling and popping noise, I’m not sure it’s entirely worth it. I am sad to be returning them once again.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy to hear you've been enjoying the design and fit of your Ultra Open Earbuds, as well as the audio quality!

      If you're experiencing crackling sounds or occasional Bluetooth stability issues, try rebooting your connected mobile device, as that can help to restore a stable connection. Also, check whether these issues are occurring in all environments, or whether they seem to be specific to one environment. Our customer support team will also be happy to assist further, via the relevant troubleshooting: https://support.bose.com/s/get-help-landing-page?language=en_US

      Warm regards
      Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bosé true sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is very rich and I clear. I’m more than satisfied with my purchase

    I would recommend this to a friend