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Customer Ratings & Reviews

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The comparable value is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 2204 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers admire the product's excellent sound quality, comfort, and secure fit. They also appreciate its long battery life, lightweight open-ear design, and ease of use. However, some users have experienced issues with connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 2,204 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    So much better than AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them! The sound quality is great & I love that they aren't IN my ear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Fit caused issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did not fit good on my ears. I dont know if my earlopes are too big on the part the headphones go, but they just didnt feel secure and the volume was very low. I could only hear my music if the volume was turned up about 80% full volume. Anything less than 50% and i couldnt hear it, unless i pushed the speaker part down into my ear. The sound quality for when i could hear it was great. For me it was just the fit that caused issues. I had to return.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose open ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and great sounding. Nice choice of colors as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose earphones are great you can talk to somebody and listen the music you want to listen in very low volume

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Not worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these and the Shokz Ear clip. The sound is not there. Im not sure if they were defective but the the Clips from Shokz were louder and better in sound. And when talking on the phone my wife could hear me much better with Shokz. I liked the look of the Bose more and they were a little more comfortable but they were more expensive and not as a great as the Shokz so I returned the Bose.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Love them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think they are great sound is amazing , taking calls is great an extremely clear on both ends worth the money very happy with them .

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not a fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Style and looks good. Battery in one bud inconsistently charging. Sound not optimal unless the volume is all the way up. Frequent connectivity issues.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Amanda, thank you for sharing your feedback with us. We’re glad to hear you liked the style and look of the earbuds, and we’re sorry to learn you’ve experienced battery and connectivity issues. For reference, the Bose Ultra Open Earbuds have a battery life of up to 7 hours with Immersive Audio off, 4 hours with Immersive Audio on, and 3 hours with both Immersive Audio and Auto Volume on. The case provides up to 19.5 hours of charge. Earbuds take about 1 hour to fully charge, the case about 3 hours, and a quick 10‑minute charge provides up to 2 hours of use. If one earbud drains faster than expected, here’s a helpful troubleshooting guide you can try: https://bose.life/3Q83OBW

      Regarding connectivity, Bluetooth performance can be affected by distance (typically within 30 feet), interference from nearby devices like Wi‑Fi routers or microwaves, outdated firmware, or multiple pairings. To improve stability, keep devices close, update firmware and drivers, disable battery saver mode, and restart both devices to clear temporary glitches. Here’s a guide that may help: https://bose.life/4bEGtAm

      If you continue to experience issues, please feel free to reach out to us through this link:  http://bose.life/globalsupport
      We’ll be glad to assist you further.

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Design

    Rated 3 out of 5 stars

    Earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They look great and feel great but do not block out sound

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Tina, thank you for sharing your feedback. We’re glad to hear you like the look and feel of the earbuds! By design, the Open Earbuds don’t block out the world or have noise cancelling, so you can enjoy your music while staying open to the sounds of the world around you. They do have an automatic volume control feature, available in the Bose app, that helps you hear your music evenly as your environment changes from quiet to loud and back. Hope this details helps!

      Klariss - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and comfortable to wear,you may forget that you have them on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It feels good on the ear and since it doesn't go inside it isn't uncomfortable to wear for a long time. The audio quality is also great, it might be due to it being open-ear but it has a nice spacial vibe to it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Gift for girl friend

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good noise reduction and music sound sharp and clear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice for Surround Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pair it with your your Soundbar and get the full surround Sound of what ever your watching.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive, but worth it. Great sound quality even though it’s open ear and these buds stay secured even during work outs and are very comfortable. These are excellent when it’s important to hear ambient sound while listening to music and they are also very innovative in styling and get noticed a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable to the ears but bass and volume are too low

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback with us. We’re glad to hear you find the Bose Ultra Open-Ear True Wireless Earbuds comfortable to wear. Regarding the bass and volume, you can customize the audio experience by adjusting the equalizer settings in the Bose App to match your preferences. This allows you to fine-tune bass, treble, and overall sound for a richer listening experience. Sometimes, the positioning of the earbuds on your ears can also impact sound quality, so you might want to visit the link below for a guide on proper placement.

      https://bose.life/3Ls5RPi

      Thank you again for your feedback, we’re always here to help if you need further assistance.

      Gloria - Bose Customer Support bose

  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Great sound,bad design for my larger ears

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When they fit properly they sound great! Unfortunately i don't have the right ear size for these and had to be adjusting constantly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bowls open your earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with the open ear Bose earbuds for sound quality and protecting of your ears not having to insert them in your ear canal. It saves on damage to your inner ear. I suggest you buy this product in the Bose system sounds great so if you’re looking for a pair of earbuds, try those out I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very happy with these.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to try something different. I'm a big AirPod user. Both Pro and Max. These are nice to not have my ears entirely contained or plugged. I was very pleasantly surprised with the sound quality. These are great to use when I'm around my family and still want to be involved with what's going on around us.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In all honesty i wasnt sure what to expect with these headphones, sound is great gets lound enough where you can drown out other people and just jam works great for working as i never have to take them off and i can still have a conversation. Also no one knows they are earbuds they just assume they are earings

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfy! No ear pain! I'm in love with these open ear buds! Not only are they comfy and sound great, but I enjoy them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    needs some improvement

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the audio quality but the only thing that bothers me is the ear bud is not that comfortable

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Luis, thank you for sharing your feedback. We’re glad to hear you’re enjoying the audio quality of the earbuds. We also understand how important proper fit is. The Ultra Open Earbuds feature a unique combination of innovative open‑ear design, incredible audio, and all‑day comfort. With their cuff‑like fit, they leave your ears open to hear the world around you while OpenAudio technology delivers rich, private sound.

      We’re always working to improve both performance and comfort, and your input is valuable in helping us do that. Adjusting the earbuds in your ear and ensuring they’re worn properly can also make a difference. Here’s a helpful guide you can use: https://bose.life/3OVzvOC

      Jelyn - Bose Customer Support bose