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Customer reviews

Rating 4.2 out of 5 stars with 2121 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,121 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Interesting but it could be more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the openness of the headphones but long term wear it hurts the ears a bit soreness to it because it clips tight. But it sounds great and loud enough to be able to be aware of your surroundings.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 1 out of 5 stars

    Disappointing Durability and Longevity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Here’s a shorter version: Good sound quality and very comfortable, but the right earbud completely stopped working after less than two years of minimal use. For a premium-priced Bose product, I expected much better durability. Really disappointing.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for taking the time to share your feedback with the Bose Ultra Open Earbuds. We’re glad to hear you enjoyed the sound quality and comfort of your earbuds, but we’re sorry to hear that the right earbud stopped working. That’s certainly not the durability we aim to deliver. Be sure to check out our helpful support article at https://bose.life/4kXEKsV which will help with the issue.

      If the issue persists, please don’t hesitate to reach out to our customer support team so we can assist you further: https://bose.life/48EXztC

      Klariss – Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Phenomenal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable to have on and sound quality is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These beat any ear buds

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a person with small ear canals and cant wear the ones that go into your ear. I’ve tried JBL, MPOW, Apple even alexa buds. none stay in my ear. These just clip to my ear, and dont fall off AT ALL, great for the active person. I can listen to music, watch movies and take calls, even ask “hey siri” to ignore a call or make a call. The bad side, call quality isnt all that great but who makes calls nowadays, its texting or emails! Love these so much Im buying two more pair for my kids so i dont have them tell me the headset hurts their head!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, perfect for running and use them for the gym. Love them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Perfect for listening to music at work

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They get a little slippery if you get really sweaty, but other than that they sound awesome and last a full 8 hour shift. I can actually hear what everyone is saying to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They clip on to your ear so you don't have to worry about them falling off. The open factor makes it so you can hear around you and your ears can also breathe. And they're pretty stylish so it's almost an accessory. The sound quality is excellent as well. Had it for a month and I rarely need to charge it, battery life is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Open Ear Buds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are amazing. Lightweight and they basically hook onto your ear and not into your ear canal, which always gave me pain after a while.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing earbuds that are super lightweight and the sound is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit. Sleek and innovative design with easy set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK not great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So so sound. Takes getting used to fit. My ears have never allowed comfort with any bud only head phones. Thought I'd try these. Guess I'm gonna have to invest in some Bose over the ear headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Sound quality is great, and would 100% recommend Bose headphones over any other brand

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Very comfortable to wear. Definitely recommend getting a pair.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose - ultra open-ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great and they do not hurt my ears! The color is really pretty too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for casual use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for someone who isn’t super serious about sound quality. Sounds stuffy in phone calls and there is a crackling sound that occurs occasionally. I like these headphones because I can wear them in bed with no issues and can hear my surroundings. They also don’t fall out no matter what.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your thoughts on the Bose Ultra Open Earbuds. These earbuds are designed for listeners who value comfort, stability, and awareness of their surroundings, making them well suited for use in situations like resting or wearing them in bed. The secure open‑ear clip design helps keep them in place, even with movement, while allowing ambient sound to remain audible.

      We truly appreciate your feedback. During phone calls, sound quality can vary depending on environment and positioning, and occasional audio artifacts may be influenced by signal conditions or nearby interference. Adjusting the fit and checking for software updates may help improve the overall experience.

      Regarding the stuffy sound during phone calls, please refer to the link below for troubleshooting steps that may help resolve the concern.

      https://bose.life/4lKJWAJ

      Cedrick - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Earbud review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great! Very comfortable. Worth the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good ear phones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no problem with mine. They fit on my ears just fine. Bose products are a good product.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Cant tell they are there

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, they stay put. Volume is a little on the low side. Wearing them i forget i have them on and can clmfortably have them on for about 4 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great with Music, poor with Calls

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great with music / media but sounds very hollow on the other side on phone calls. I was told I sounded like I was far away from the phone

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, Ykay! We’re really sorry to hear about the experience you had during calls. That’s definitely not what we want for you. While your headphones may sound great for music and media, call performance can sometimes feel different depending on a variety of everyday factors. You may try checking our helpful guide on the link with a few simple steps that can often improve clarity and overall call quality: https://bose.life/4pPQMWH

      We hope it helps get everything sounding just the way you expect, and if you ever need more assistance, we’re always here for you just contact us using this link: https://bose.life/49SSe5s bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That nice. I hearcfor about 12 your it is really confortable

    I would recommend this to a friend