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Customer reviews

Rating 4.2 out of 5 stars with 2121 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 2,121 reviews
  • Rated 3 out of 5 stars

    Poor quality, not worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker on one of the headphones began to rattle, making a sound like if the speaker was blown… it sounded so bad that I couldn’t listen to music at all. I’d expect better quality from a 300 dollar product

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi JFbz, thank you for sharing your experience. We’re sorry to hear about the rattling sound you encountered with your Ultra Open Earbuds, this is certainly not the listening experience we aim to deliver. To help restore your earbuds to optimal performance, please review and follow the steps in this quick guide below:

      https://bose.life/4bHInio

      Daisy - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sounds

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound! Feels good on ears! Great price!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Bose ultra open earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perpect for listening music,and comfortable to my ear,love it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool product i was skeptical but work great and comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Honest Review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So comfortable! But the left bud started shorting out. And while talking on the phone its hard to hear. But the music is very clear. Battery life is great.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy you like the audio and battery performance of your Ultra Open Earbuds, and that you find them comfortable to wear! If the left earbud isn't always remaining connected, try rebooting your connected Bluetooth device. If issues with the connection (and with phone calls) persist, our support team would love to assist you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    very good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable and sounds great. there are lots of differnt modes you can use, where you can make the sound you like.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Comfy but not worth the price tbh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They may be the most comfortable earbuds I've used, but it's got the same issue 99% of bluetooth earbuds have, no LDAC. LDAC is the only compression that doesn't lose background music or soft sounds and that cuts out on these.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Maude, thank you for feedback. It's great to hear that these are the most comfortable earbuds you've used! I understand how important LDAC is for high-quality sound, especially for background music and soft sounds. No worries; I've shared your feedback internally.

      Kelly - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Needed for work

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a bit pricey but the quality is top notch. Tried others and did not have the features or quality of sound. As I write this am sure some other brand will come up with the same features or more for less. Moore's Law

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not great for calls and or meetings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and comfort level are phenomenal. Unfortunately the mic and battery life not so much. I was hoping to use them for work meetings but i received too many complaints about the spund quality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there, thanks for sharing your feedback! We're glad to hear that the sound quality and comfort of the Bose Ultra Open Earbuds exceed your expectations.

      In stereo mode, the earbuds should provide up to 7 hours of play time or up to 48 hours of standby time (with no audio playing). We're sorry to hear this hasn’t been your experience so far, but we truly appreciate you sharing it with us. For more details and support regarding battery life, please refer to this article: https://bose.life/48jkFsA.

      Additionally, you can check this link for information on microphone quality https://bose.life/46pwlYj. We especially recommend following the steps to reboot the earbuds, which may help resolve the issue.

      Klariss - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, the quality is amazing and extremely comfortable on my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Sweet Change of Pace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome different type of wireless headphone. i wear them at least 12 hours a day for about 2 months now

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing sound!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anazing sound super comfortable and looks awesome, the quality of these is amazing and they are built to last!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hearing is a little harder.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how they don’t sit into my ear and I can hear but because noise cancellation wouldn’t be a good fit, it’s harder to hear sometimes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect, except on planes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get these headphones!! Great at work. Great at the grocery. You can still hear people but also tune them out if you want. I wish i had gotten a different color, but what ever. The only down side is that you can't really hear on planes with them. Not travel friendly

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these!! Fit in my ear perfectly and the sound is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ear phone pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best devices I had used of all that I have already owned. I strongly recommend this product to anyone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good luck with privacy or anything audio related

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what they cost it’s just not worth it. The sound is not so great and to listen to it with any background noise requires you to be at max volume. Good luck if someone talks to you at all… the phone your on might as well be over. Overall not worth the price but the shokz bone conduction ear buds if you want something like this for half the price

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Hector, thank you for taking the time to share your honest feedback. We’re sorry to hear that the Ultra Open Earbuds didn’t meet your expectations, especially when it comes to sound performance and use in noisy environments.

      The Ultra Open Earbuds are designed primarily for situational awareness, allowing you to stay connected to your surroundings while listening, so they may not deliver the same volume isolation or privacy as traditional in‑ear earbuds. That said, we understand that background noise and call clarity are important factors, and your experience is valuable feedback for us.

      If you’re open to it, please contact us directly at https://bose.life/4cH6GgL, we are happy to review your setup and share tips that may improve performance, or help determine whether a different Bose product might better suit your needs and listening preferences.

      Thank you again for your candid review. We appreciate you giving Bose a try.

      Daisy - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect score

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is perfect for me. The sound quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for listening to music but still wanting to be aware of your surroundings

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, can barely feel them. Great sound!

    I would recommend this to a friend