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Customer reviews

Rating 4.2 out of 5 stars with 2122 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 2,122 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awsome!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them very comfortable and unique style. Great sound and unbeatable design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this Bose headphone. It might look different but fit perfectly on the ears

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hagii hghhhh ghgggh though. Ghggghc hhhhhhghb

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It ok gf gf ghggggccvvhbhbbbbbbbc. Hubby gb hvvbvb buggy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is decent, i think its more for people with small ears.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there, thank you for sharing your feedback on the Bose Ultra Open Earbuds. We’re glad to hear that you find the sound quality to be enjoyable. Comfort is key, and we truly appreciate you taking the time to share your experience.

      For tips that may help improve both fit and performance, be sure to check out our helpful support article: https://bose.life/4siMJE3 We hope this enhances your listening experience even more!

      Klariss – Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose open ear earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, amazing sound quality and great color and fits perfectly in the ears.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not plug my ear and i can still make conversation with anybody while listening to music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bluetooth

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very good for the money I really recommend it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not For Gym Use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend for use in a gym. Maybe it's my own fault...for medical reasons, not supposed to insert anything into my ear canal. know they're not built for volume, but with the ambient noise/music in a gym atmosphere, they are just way too quiet. It's a struggle to even listen to a podcast. The connectivity is also surprisingly bad. The left earbud cuts out somewhat frequently, and if you cover your ear for any reason (like wiping sweat), the sound is interrupted...very strange.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Mitch! We’re sorry to hear that the Bose Ultra Open Earbuds haven’t fully met your expectations. The Ultra Open Earbuds were designed with an innovative open‑ear fit to keep your ears open to the world around you while OpenAudio technology delivers rich, private sound. Because of this open design, the volume experience is different from our other earbuds, such as the QuietComfort series, which are built for immersive listening.

      Regarding the connectivity issue, Bluetooth range is typically about 33 ft (10 m), but this can be reduced by obstacles such as walls, doors, pockets, or even nearby Bluetooth devices. If the earbuds and your phone are farther apart or blocked, interruptions may occur. We recommend keeping the device and earbuds closer together to help improve stability.

      For more detailed steps, you can check the full troubleshooting guide through this link : https://bose.life/40lz6Y9 This will walk you through solutions that may help resolve the issues you’re experiencing with your Ultra Open Earbuds. We’re here to support you and value your feedback, it helps us continue improving our products. If the issue continues, our support team is happy to help: https://bose.life/contactus

      We hope these steps help you enjoy your earbuds as intended.

      Sophie - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves these when working out or listening to a book

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Missed the mark

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable but really poor sound and volume even for open ear design. Callers said I sounded hollow and several times they had trouble connecting and callers could not hear me. Seems like the product needs better software. Shokz are cheaper and much better.Also, these are very over priced for the options and sound.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Dan, I am glad to hear you find the Ultra Open earbuds super Comfortable!
      If you are still facing issues with microphone pickup up please take a look at some of these super simple steps to try https://bose.life/431eULD

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Love these !

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone who likes to be aware and nosey these are perfect. I love that I can listen to what I want but I’m still able to hear things around me. These are also very comfortable on the ears. If your looking for noise cancellation these won’t due for you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Industry leader

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound but id expect nothing less from BOSE.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Failure to Charge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 31 Dec 2024 (unable to return it 60 days later). Charging issues within 30 days. The left earbud will not charge despite multiple troubleshooting recommendations from Best Buy, Bose, and the online forum. The electric prongs that charge the earbuds are small and frail and often get stuck in the down positions, resulting in no charging or mechanical issues that cannot be fixed. Opinion/Recommendation: DO NOT BUY. The original purchase price was 323, but now it's 229. This means inventory is too high, and realtors are adjusting due to poor performance sales and word-of-mouth opinions that aren't captured elsewhere. I bought Bose because I am a long-time customer. ( 2 x Bose mini sound link, sound bar, and earbuds). I'm moving on to Beats 2 based on online reviews. I didn't expect this issue within 30 days of owning the product, as this issue should have been resolved in testing/design.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am sorry to hear about your charging issues with the Ultra Open Earbuds.
      What you are describing seems like a fault with the charging case and not the earbuds, and replacement charging case are available.
      We invite you to contact our support team, so we can look into this and assist you further: https://bose.life/3rykPZR Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Extremely Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and I often forget I actually have them in my ear they’re that comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for any activity

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use noise cancelling headphones at the gym but i love these for wvery ither activity.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose open earbuds sound good and are comfortable to wear all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose ear buds review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head phones very comfy on the ear lobe besides the comfort also great quality audio

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great gift for someone who AirPods are just not it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loved them as a gift she has them on always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife wanted new ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted new ear buds that didn’t go into her ears so she could still hear things abound her. Her sister has the same pair and it was recommended to her, only downside is the phone call audio as it takes it a second to adjust the volume sometimes to hear it how you need it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Boss open earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a pair of open ear headphones the best sounds amazing and good bass

    I would recommend this to a friend