Customer Ratings & Reviews
- Model:
- 881046-0100
- SKU:
- 12186410
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the product's excellent sound quality, comfort, and secure fit. They also appreciate its long battery life, lightweight open-ear design, and ease of use. However, some users have experienced issues with connectivity and low volume. A few customers also feel the product is overpriced.
This summary was generated by AI based on customer reviews.
Stopped working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good at first until the right one stopped working.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your feedback. We’re glad to hear the earbuds worked well for you initially. Regarding the right earbud that stopped working, we’d like to understand more about what happened and what went wrong. Please feel free to reach out, we look forward to assisting you further. You can reach us through this link: http://bose.life/globalsupport
Jelyn - Bose Customer Support
- Pros mentioned:Battery life, Design, Sound quality
Incredible sound, great hardware, but not for me
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Bose Ultra Open Earbuds are clearly an innovative new design from Bose. I can see this design's appeal for many people, but it's not for me. The earbuds come in a nice, compact case that boasts nearly 20hrs of charge time. The earbuds themselves will last about 4 hours with immersive audio on and about 6 hours with it off. I'm impressed with how the earbuds are placed in the charging case. Since these earbuds are flexible and longer shaped when stretched out, I was concerned I'd have to fiddle with putting them back in the case, but they slip in effortlessly and are held in place by strong magnets. There is also a USB-A to USB-C cable included in the box. I must say that the immersive audio versus regular stereo audio is pretty special. The immersive audio has a more concert/stadium like sound to it, despite being an open ear design. I would say that the sound quality is the best of any earbuds I have tried. Downloading and connecting the earbuds via the Bose app was effortless and worked first time. Bose achieved a great quality sound while still being truly open. In other words, while the music quality is exceptional, I could also hear everything going on around me as if the earbuds weren't even there. They truly are open air. However, these aren't for me. Frankly, it took me about 10 minutes to figure out how to put them in my ear. They do feel comfortable and once they are on you don't feel them hardly at all, but every time I try to put them on I end up having to fiddle around until I get it right. I also don't like the fact that others around me can hear the audio if in a quiet space. If there's even just a little bit of background noise I'm sure it won't be an issue, but in a very quiet area others will hear it if they are nearby.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello,
Thank you for writing your review about the Bose Ultra Open Earbuds.
I am happy to hear that you love how they sound and how you can easily forget that you are wearing them thanks to their fit and lightweight.
If you are experiencing difficulties to position them, please check this article:
https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001brKkAAI&language=en_US
If you need further help, you can always contact our support team: https://bose.life/contact
Best regards,
Lau - Customer Support
Bose number 1
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love Bose i very happy recommendation for all people simple love Bose
I would recommend this to a friend- Pros mentioned:Sound quality
Doesn’t have noise cancellation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for just listening to music not good for loud areas or working is a loud environment.
I would recommend this to a friendBrand response from Bose Support
Posted .Hi there! Thanks so much for your thoughtful feedback, we’re really glad to hear you’re enjoying the earbuds while listening to music. The Open Earbuds are designed to keep you connected to your surroundings, so they don’t include noise cancellation or block out external sounds. This allows you to enjoy your music while staying aware of what’s happening around you.
That said, they do feature automatic volume control, which you can enable through the Bose app. This smart feature adjusts your music volume based on changes in your environment, helping you maintain a consistent listening experience whether things get quiet or loud. Hope this helps! Kurt - Bose Customer Support
Actively good!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for work with open awarness and great for active workouts!
I would recommend this to a friendunhappy with fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound value is not good and ear piece doesnt fit snug. Im always afraid im going to lose it. Im not very happy at all.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Sorry to hear you're unhappy with the audio and fit of your earbuds! The buds should fit securely thanks to the wrap-around design. Try our support team so we can help you get the most out of your earbuds: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support
- Pros mentioned:Fit
Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is very low. Microphone is not picking up my voice properly. Fit is excellent.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Vinay, I am glad that you are enjoying the fit of the Ultra Open earbuds. For any difficulty during phone calls, I recommend that you view our suggested troubleshooting steps found on our product support website here: https://bose.life/431eULD. If you are finding poor sound quality on the earbuds, we also have suggestions on the website that can help: https://bose.life/3TDTl0t.
Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support
Good earbuds good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are really nice and the color is really nice.
I would recommend this to a friendBest investment
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Bose always delivers the best quality.
I would recommend this to a friendGift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got them as a gift for my husband and he loves them!
I would recommend this to a friendNot what I expected
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If they had been $100 they would have been okay but for $300 I did not like the experience the sound quality was not there they weren't that comfortable and on top of it if you had enough outdoor noise they were almost useless I'll stick to one ear bud in an ear instead
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi James, I'm sorry to hear about this! The Ultra Open Earbuds are designed to let in the outside world; meanwhile, their OpenAudio technology will guide rich, yet private sound into your ears. If you're finding them uncomfortable to wear, the guide below might help: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001g7vPAAQ&language=en_US. Don't hesitate to contact our support team for further assistance. Regards, Fiona M. - Bose Customer Support
My Bose earphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is not good, the person can never hear me.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your experience. We’re sorry to hear that you’re having issues with your earbuds. The Bose Ultra Open Earbuds’ microphones are designed to capture your voice clearly during phone calls while still allowing ambient sound to be heard.
If you encounter any problems with the microphone, please follow the troubleshooting steps provided in the link below. http://bose.life/46CmOgE
NJ - Bose Customer Support
Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife as a gift and she loved it.
I would recommend this to a friendBOSE ALWAYS DOING THEIR JOB
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.10 OUT OF 10, REALLY RECOMMEND BOSE ALWAYS DOING THEIR JOB
I would recommend this to a friend- Pros mentioned:Fit
Bad sound quality
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.for these beings Bose. I did not like the sound quality. I feel they could have made this much better. I do like the way it fits and does not move from my ear, But I had to return these because I do not compare to an Airpod.
No, I would not recommend this to a friend Do not use these for phone conversatikns
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to be able to use as blue tooth while wearing my hearing aids, but, unfortunately the microphones on these are awful, and people i was trying to talk to on the phone couldn’t hear me. By the time I gave up on them, it was too late to return them, so I’m just out $300, and the earbuds are in the trash
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello! We understand how important clear call quality is, and we’re sorry to hear the microphones didn’t meet your expectations, Joshua. We’d love to help you find a solution.
You may check this helpful guide for microphone concerns: https://bose.life/3K7nJyk And our team is ready to assist you further and explore options to improve your experience.
Gloria - Bose Customer Support
- Pros mentioned:Sound quality
Music friendly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for music but not for phone calls………………………..
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your experience. We're glad to hear you're enjoying the music quality. If you encounter any issues with phone calls, please don't hesitate to reach out to our support team for assistance.
Kind Regards,
Eric V. - Bose Customer Support
- Pros mentioned:Comfort
Speaker quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.People say they can’t hear me I have to constantly speak loud. They are comfortable
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Erica, I am glad to hear that you are finding the Ultra open earbuds comfortable. If you are finding difficulty during phone calls, I recommend that you view our suggested troubleshooting steps found on our product support website here: https://bose.life/431eULD.
Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support
Not a quality product like Bose normally gives
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are not very good, especially when I talk to people. They hurt your ears after some time, when I take them off, my ears are red. I’m very disappointed in the quality. This is my first time being disappointed by the product Bose. Most all my stuff is Bose, so I know what I’m saying is true
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Danielle,
I am sorry to hear that you are not fully happy with your Bose Ultra Open Earbuds.
Please make sure to correctly wear the earbuds, in order to get the best experience for listening to music or answering phonecalls, as well as the best comfort. You can find out fit guide here: https://bose.life/4efpjYn
If you have any questions, you can always contact our team: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
Not worth the price
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would not recommended, i bought these as a gift for my brother and while testing them he turned some music on low and i could hear it sitting 5 feet away from him. I get these are better for your ears but you dont want others hearing your conversation or music
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear of your disappointment with the Ultra Open Earbuds, given that you can hear some of your brother's music. The Ultra Open Earbuds feature Bose's OpenAudio technology, which directs rich, deep audio into the customer's ear canal while minimizing sound spillage in other directions. In most environments and at most listening levels, people around the user won’t hear anything. In a very quiet environment, others may hear that something is playing, but they shouldn't be able to hear any detail unless they get up close. If you suspect your brother's earbuds might be spilling too much sound, please contact our support team for further assistance: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support