Customer Ratings & Reviews
- Model:
- 881046-0100
- |
- SKU:
- 6642442
Customer reviews
Rating 4.2 out of 5 stars with 2204 reviews
(2,204 customer reviews)Rating by feature
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the product's excellent sound quality, comfort, and secure fit. They also appreciate its long battery life, lightweight open-ear design, and ease of use. However, some users have experienced issues with connectivity and low volume. A few customers also feel the product is overpriced.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Comfort, Sound quality
Rated 4 out of 5 stars
Have your own soundtrack without missing life
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Bose Ultra Open Earbuds are very unique and innovative. I initially wasn't sure how to even wear them. Surprisingly they are comfortable, I never thought to have a design that wraps behind the ear lobe. I like how they are less likely to capture a lot of ear wax over time and need to be cleaned since they don't go into the ear canal. I've worn them for hours and haven't gotten any kind of ear fatigue. My kids even love wearing them and manage to keep them attached. I don't believe these are made for every situation. Since there isn't a good seal in the ear canal they aren't good for blocking out sound like when traveling in an airplane or out in the wind hence the “open” earbud. Think of it more like having your own personal boom box where you can still hear all the ambient sound around you but no one can hear your jams. I think this is good for outdoor activities where you need to hear for traffic and what not. These were awful for taking phone calls on. Even with adjusting placement the person sounded very far away. They could also barely hear me. I haven't had this issue with any of my other earbuds even other Bose. They worked ok for working out but I kept having the sensation that they were going to fall out. They didn't actually fall out but with enough sweat it seems like they might. When running I was worried the pounding steps would make them bounce on my ear lobes with most the weight being outside the ear but they didn't. Sound-wise they are Bose. I got a full spectrum of highs to lows. I loved watching movies with them. There's an Immersive setting that acts like a surround sound to me. These earbuds have a Still and Motion Immersive mode. Still is interesting but I'm not sure the use case. It makes the sound follow the source. So if you turn your head away the music is louder on the side closest to your device. The Motion setting allows you to move your head without changing the sound. Another feature is Auto Volume that will increase or lower the volume based on how much outside noise there is. Probably good for public transit. I think their battery life is great. I used them quite a bit and didn't have to worry about them running low or the case running low. The Bose Music app is super helpful explaining the product, changing settings, and instructing on wearing. With everything being touch these days I'm surprised Bose went with physical buttons but they work fine. Instead of things being one finger controllable you have to pinch the back body to depress the button. I guess I would recommend these. I'm very disappointed with the quality of phone calls but honestly I never use earbuds for that anyways so it doesn't effect me.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
I would recommend this to a friend Rated 1 out of 5 stars
Don’t buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product would not fit in my ears. I have been buying Bose for a long time and this is the first issue I’ve ever had.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Farean, thank you for sharing your feedback. We're sorry to hear that the Ultra Open Earbuds didn’t fit well for you. They’re designed with a unique open-ear style to suit a variety of lifestyles, but we understand they may not be the right fit for everyone. To help, we have a quick guide that shows how to properly wear them for the best comfort and stability: http://bose.life/4oqjhsU
We appreciate your continued support of Bose, and we’re here if you need further assistance.
Daisy - Bose Customer Support
Rated 1 out of 5 stars
No way hose A.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nope. Horrible. Ear fit sucks. My review is strictly based off design. It’s a Bose. But with stupid design. Trading them ASAP
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey there, thanks for reaching out and sharing your feedback on the Bose Ultra Open Earbuds. They’re built to let you enjoy music comfortably and securely, without blocking your ears, and so lightweight you’ll barely notice you’re wearing them. Sorry to hear that hasn't been your experience. Be sure to check out our helpful support article at https://bose.life/42xpP0t which will help improve your experience. Hope this helps!
Klariss - Bose Customer Support
Rated 1 out of 5 stars
GOOD PRODUCT ~ BUT NOT A GOOD FIT FOR ME
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE EAR PODS WERE NOT CONDUCIVE FOR ME. I COULD NOT MAKE CALL FROM THEM. NOR COULD TURNUP THE VOLUME. THEY WERE PAINFUL TO WEAR WITH MY EARIINGS.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Moonstone Blue
I would recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your experience. We're truly sorry to hear about the issues you've encountered with your Ultra Open Earbuds. Your feedback is incredibly valuable and will be passed along to our product team to help improve future designs.
To help resolve the issue, here’s a helpful guide tailored for your Ultra Open Earbuds: http://bose.life/48iKXLw
Gem - Bose Customer Support
Rated 1 out of 5 stars
They feel lose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No bueno, feel like they can fall off your ear anytime
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi ABSLICE26, thank you for sharing your feedback on the Ultra Open Earbuds. We’re sorry to hear they don’t feel as secure as you expected. The design is intended to provide an open, comfortable fit for extended wear, but we understand that fit can vary from person to person.
To help you get the best experience, please check out this quick guide for tips on achieving the optimal fit:
https://bose.life/3Nh0QcY
Daisy - Bose Customer Support
Rated 1 out of 5 stars
Stopped work after 4 days
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 4 days taking back to store .
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Lunar Blue
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Stephanie, thank you for sharing your feedback. We’re sorry to hear that your Bose Ultra Open Earbuds suddenly stopped working. We’d like to understand what went wrong and check the warranty status of your product so we can explore available service options and provide the troubleshooting help you need. You can reach us through this link: http://bose.life/globalsupport
Jelyn - Bose Customer Support
Rated 1 out of 5 stars
No good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No good. Sound was to far from ear. Please don’t buy
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Daniel, thank you for sharing your feedback on the Bose Ultra Open Earbuds. They're designed to leave your ears open to hear the world around you while OpenAudio technology delivers rich, private sound. Sorry to hear that hasn't been your experience.
Please check if the earbuds are set to Immersive Audio mode, as this may improve the sound quality. You can use this link for guidance https://bose.life/3LBDqhZ Thanks!
Klariss - Bose Customer Support
Rated 2 out of 5 stars
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was not as expected from Bosc. Sound quality was sub par, and you had to struggle to hear the voice of the other person.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello David,
We're sorry to hear that the product didn't meet your expectations. If you're experiencing subpar sound quality and difficulty hearing the other person during calls, please see the following link to make sure the fit is secure: https://bose.life/4a1X6T0. In case the issue persists, please reach out to our support team. We're here to help troubleshoot and address any issues you may be facing.
Kind Regards,
Eric V. - Bose Customer Support
Rated 2 out of 5 stars
Bose
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor Quality for the price , switched to beats with better quality and cheaper.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear you didn't like the Ultra Open Earbuds! Due to their open-ear design, they won't provide quite the same experience as an in-ear product, however they are still capable of supplying rich and pleasing audio. Warm regards, Fiona M. - Bose Customer Support
Rated 2 out of 5 stars
Not impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very uncomfortable. They're not suitable if you're running jogging etc, sound is okay but everyone has their own preferences.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
Sorry that you're having some issues with the fit of your earbuds. You can find our fit guide here - https://bit.ly/3ToY2dm The Ultra Open Earbuds are designed for all-day comfort. Their cuff-like fit leaves your ears totally open so you can still hear the world around you.
Tegan - Bose Customer Support
Rated 1 out of 5 stars
Bose headset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy dont waste your money buy shokz they are # 1
No, I would not recommend this to a friendRated 1 out of 5 stars
I didn't like it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't like it very much because when they called you on the phone they didn't listen to me and so did I.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
I would recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your feedback. The Bose Ultra Open Earbuds are designed for a secure, cuff-like fit, but we're sorry to hear they haven't met your expectations in terms of comfort and call quality.
Each earbud features dual microphones, and proper positioning can significantly improve performance. We recommend checking out this troubleshooting guide for tips on fit and microphone adjustment to help enhance stability and audio clarity: http://bose.life/48IAFo8
Jelyn - Bose Customer Support
Rated 1 out of 5 stars
Not if you need to make calls.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Omg how I miss my AirPods.. this is a bogus headphone. Ppl cant hear me on calls and it’s super annoying. I can only use it for music and I bought it in December n just started using it, so don’t have the choice to return. Just garbage .
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Lunar Blue
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, we do have troubleshooting steps that can help if you are experiencing issues with your Ultra Open earbuds during phone calls, you can view all our troubleshooting suggestions here: https://bose.life/3ATowhy. Should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.
Liam - Bose Customer support
Rated 1 out of 5 stars
Trash
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really bad quality for $300; the mic doesn't work. The charger base is really bad quality. Don't buy it.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your feedback. Our Bose Ultra Open Earbuds combine innovative open-ear design, rich audio, and all-day comfort. With a cuff-like fit, they let you stay aware of your surroundings while OpenAudio technology delivers private, immersive sound.
Proper placement and fit can affect microphone performance, each earbud has two microphones, and adjusting them correctly can make a big difference. Be sure the microphones are not obstructed by headwear and that the earbuds are positioned properly on each ear. Here's a troubleshooting guide to help: http://bose.life/430DNIm
Jelyn - Bose Customer Support
Rated 1 out of 5 stars
Not for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These did not have noise cancelling at all and I didn’t care for how it felt on my ears. My ears were sore after 20 min.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, we appreciate your valuable feedback. By design, the Open Earbuds do not block out the environment or feature noise cancelling, allowing you to enjoy your music while remaining aware of your surroundings. They do have an automatic volume control feature, available in the Bose app, which helps ensure consistent sound levels as your environment changes from quiet to loud. Additionally, you can adjust the earbuds slightly up or down the outside of your ears to improve comfort, sound balance, appearance, or to reduce interference with jewelry. For more tips on achieving the perfect fit, please check this link: http://bose.life/46fU9hm. We hope this helps! Kurt – Bose Customer Support
Rated 1 out of 5 stars
Poor sound quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Garbage! Don't waste your money. I am someone who has had multiple Bose speakers and these by far are the worst quality. I like how they feel in the ears but the sound quality is junk. You would be better off on buying a pair of head phones from your local gas station.For what they are they should only cost $50
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear your Ultra Open Earbuds didn't quite match your previous Bose experiences! Although these earbuds don't sit directly in the ear canal, the OpenAudio technology will still direct rich-quality sound into your ears. Also, Bose's Immersive Audio will create the impression that your music is being played all around you! Lastly, don't forget that our support team will be on hand to discuss and resolve any further concerns: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Rated 1 out of 5 stars
Don’t waste your time!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fit not comfortable. Even lost an a diamond earring in the short time I kept them. Returned for credit!
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Lunar Blue
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thanks for reaching out, and we're truly sorry to hear about your experience. That’s definitely not the kind of impression we want to leave. If you ever decide to try Bose products again, we’d love to help ensure a more secure and comfortable fit. We have some helpful tips on how to properly wear and adjust your earbuds to avoid issues like this.
You can check them out here: https://bose.life/47Fj8Ns
Klariss - Bose Customer Support
Rated 2 out of 5 stars
So so, it should be cost max. $120
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed, just ok. Not quite comfortable to use it.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear the Ultra Open Earbuds didn't hit the mark for you! I'd recommend getting in touch with our support team, so we can help you get the most out of your earbuds: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Rated 1 out of 5 stars
uh no
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.just crap, not worth the price, problems hearing from both ends of the call, can barely hear music
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Robert thank you for reaching out. I'm sorry to hear about your Ultra Open Earbuds unable to hear from voice calls and unable to hear music. To help resolve the issue here is a helpful guide: http://bose.life/4psffBM
Gem - Bose Customer Support
Rated 1 out of 5 stars
Not recommended
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy Not recommended If something happens or if you get a defective product You will have a wait a whole month for Bose to verify that your product is not counterfeit
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
No, I would not recommend this to a friend
























