Customer Ratings & Reviews

I bought these right after Thanksgiving, set them up and wore them once. I was impressed with the sound quality, how light and comfortable they were, and being able to switch from my phone to my laptop as a source. Literally the very next morning, after I let them charge the left earbud didn't work, I followed all of Bose instructions with a re-sync and then a factory reset. The left bud seemingly was lost, it wouldn't recognize or sync at all. So I played around with it, I put it on the right ear spot and it showed to be charging, I figured out the contacts for the left earbud were not making contacts. I thought I had it remedied, however the next day at the gym not only did the left not sync initially but it had near zero charge. So 3 stars is a tad generous, however, when they work they are fantastic, even in loud environments (unlike some have said), and i really like them in the gym. These things don't fall out!

Comfort: A+ Music: A # Great for an open earbud Battery: A Look: A Call D: # Had a Pixel same issue. Got iPhone same issue. People can’t hear what I say clearly. Microphones are hidden. I tried voice recording it’s feels like 1950s radio. That’s the Main and only down side.

These are by far the most comfortable and best sounding earbuds I’ve ever owned. They don’t move, fall out or irritate my ears. They stay in place and sound Great!!!

These are the best earbuds I've ever had. They're comfortable, clear, and they don't come off. Buy them, you won't be disappointed.

Although this product has an innovative design and great sound quality, that's where it ends. The fit is perfect, and the open earbuds really allow you to be aware of your surroundings. They're great for hiking, running, and other activities. However, the mic quality is absolutely horrendous, even after updating the product. No matter the conditions in which the call is taken, the other person won't be able to hear you clearly (it sounds like you're in a bathroom or below deck in a boat). I thought I received a defective product, so I exchanged it. Nope. The mic is still horrible. Yes, I've tried Shokz and other competitors, but the sound quality in these is unmatched for an open-earbud design. If you don't care about taking calls while you have these in, it's a great product. The price target should be more in the $150 range due to the mics and cheap plastic case. If you want wireless charging, you'll have to spend another $50 for the compatible case. If Bose could stop releasing several different colors and focus on the mics, this would be an amazing set of open earbuds.

These are my second set of Bose headphones. I do a lot of business on my phone and wanted to be able to hear my surroundings since their other in ears have such good noise cancelling. These are light and comfy. Great sound quality and really good battery life. It does take a bit of practice for fitment

For open ear headphones, I love these. They are super light, I usually forget I have them on. The sound quality is great once you tweak the EQ with the Bose App. Out of the box they are lacking in bass. I love that I can hear everything around me and my music effortlessly and people around me cannot hear anything unless they are 75% volume or higher which they never need to be. These are better than bone conduction headphones like AfterShokz because those usually pressing into my head gave me a headache after too long. The Case is still small enough to fit in the "watch" pocket of your jeans. I love them. These will be useless on a plane. I was going to do 4 stars because they can't be used on a plane, but that's not why I bought them. I bought them because my airpod Pro's were starting to get uncomfortable being in my ears all the time. These are amazing and I love using them every day, literally on here back at BBY.com to buy my wife a pair.

Very comfortable and amazing sound for an open ears device. Excellent connectivity. Not very happy with the battery duration.

Exactly what I wanted - comfortable, they don't fall off, great sound and I can maintain awareness of my environment.

I got them for my wife as a christmas present. She has over the ear noise canceling headphones, but they work to well. As a result I frequently scared her because she would wear them while working from home. The sound quality is great in these and now she can hear around the house while listening to her music, podcasts and audio books. The battery life is great, the colors are nice and they are comfortable if you have smaller ears. Since getting shes only taken them out to sleep and recharge them.

I have had these earbuds for a little less than a month and I really like them. This is my first Bose product and the sound doesn’t disappoint. I would say if you have sensitive ears than you may not like the way it wraps on your ears. They’re also very secure on your ear so they’re good for working out in.

Great quality headphone when listing to music. Sounds great and is not painful to wear. However, calls not so very good. Very difficult to be heard on the other end.

Great color, great fit, great sound and very comfortable, specially buying it at a good deal.

The Bose Ultra Open-Ear True Wireless earbuds are a game changer. The open-ear design feels incredibly comfortable—I can wear them for hours without any pressure or fatigue. They stay secure even during workouts, but still let me stay aware of my surroundings. The sound quality is exactly what you’d expect from Bose: clear, balanced, and powerful. Music feels immersive, with great bass that doesn’t overpower the mids and highs. Calls are also crystal clear, and the noise management is impressive for an open-ear style. Battery life is solid, lasting easily through my day, and the charging case is compact and easy to carry. Pairing with my devices was seamless, and the controls are intuitive.

Positive notes first: ---- - The actual buds that go into your ears are comfortable, and the sound is great and seems to be very private while also allowing you to be aware of surroundings. I use it for hiking and trail running primarily. They stay put and are a great design themselves. The cons: ---- I was also a customer of BOSE for the Sports Open "over ear" series. Collectively: I have had to do 4 straight replacements of one variety of another with their products. For the sports open ear: I had to replace once two charging stands and a third replacement for a earpiece that went bad. For this new ultra setup: I now have my first charging case to replace. EACH of these replacements has occurred within 6 months to a year across the board. It was so frequent, in fact: that I remained within warranty with BOSE for all of my replacements of my BOSE sport. The bose ultra case managed to last me up until just past my 1 year anniversary with the product and so thus im stuck paying $100 for a replacement case on amazon. THeir charging stands and cases, simply put: are VERY cheap. You'll run into issues with the pins connecting or getting jammed into the small spaces. You'll feel the cheapness and how delicate they are. The only reason the bose ultra lasted the full year is I used them signifcantly less than my bose sport. Im confident they would've broken within first 6months to year as well had I used them as often as the sport open ear. BOSE is "getting away with this" with me as a customer simply by having a design that is superior to the competitors so far with open ear. However I cannot wait until competitors start to match them on good solutions for open ear wireless buds (not in-ear) because I am more than ready to ditch this brand. Their stuff simply does not last and you WILL be sending it back for a replacement if in warranty OR be replacing a case or bud soon enough. --- Note that for SOUND QUALITY, BATTERY LIFE, and CONNECTIVITY I'd give better star rating than "overall". Battery life I am giving a 2 star because in reality the battery charging is always an issue. However when you DO charge them the charge length is fine to get through a nice hike, etc. I've been happy with that piece when they actually work.

I’m really happy with this purchase. The sound quality is clear, the fit is comfortable, and they’re easy to use right out of the box. Battery life has been great so far, and they stay in place even when I’m moving around. Definitely worth it and I would recommend them.

They look great work great very good sound they don't fall out Ben jogging walking bicycling they work great no complaints Don't hurt my ears they fit in comfortably overwhelming satisfied they also have a very good sound good quality sound

They are comfortable, stays in place without falling off and the sound is awesome, and I love the bass. I am very happy with my Bose!!

For open headpuones, the sound quality is very good. The headphones are comfortable to wear as well. Battery life seems great so far as well. Why not 5 stars? These headphones have some big drawbacks too. When i answer phone calls, nearly everyone has said rhe microphone isn't very good. Also, the controls other than pause and restart playing don't seem to work. I'm unable to change volume for example. I have to do many of the controls though my phone.

Volume is low and hard to adjust. Great for being able to be aware of your surroundings. Fantastic battery life.