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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.2 out of 5 stars with 1900 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,900 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for doing literally anything and still being able to hear around you while others cannot hear whats playing. Love these! Ordering a 2nd pair for my husband. Love using these while out running. I can hear any cars approaching - so great for safety! And they fit snug. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Perfect Fit

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fit is perfect. These can be worn all day. The sound quality is just okay and callers often say they either can't hear me well or I sound muffled. If your using it to just listen to music or your favorite podcast, then this is your choice...just don't make any important phone calls.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi! It’s great to hear that the fit of your Bose Ultra Open Earbuds is comfortable for all‑day use, and we appreciate your feedback regarding the sound quality and call performance.

      Please visit this link https://bose.life/4rm1Awa for recommendations to improve the microphone performance of your product. We hope this makes your experience even better!

      Rein - Bose Customer Support bose

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Awesome Buds!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    open ear makes it easy for me to use its not hindering me from hearing people or anything around me but if I wore both then I get the noise cancellation that I want!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Bose system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds and battery lise was pretty goodbosee

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Sounds great but you have to be in a quiet place.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the item. In a quiet environment they sound amazing and are the most comfortable earbuds I have ever used. Unfortunately when used around even a moderate amount of noise, the headphones get drowned out. At the gym, I had them at max volume and could barely hear them over the noises of the machines. They were unfortunately completely unusable in an outdoor environment as even the wind was making them hard to hear.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am sorry you are disappointed with your Ultra Open Earbuds when you are using them in a busy environment. Due to their open factor, and because they don't have noise cancellation, you will be able to listen to your music but also your surrounding. So indeed if you are in a loud environment, you might want to use a pair of in-ear earbuds if you want to focus on your music.

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earbuds available in the market right now. The ability to have the best sound quality and be able to hear everything around you it’s something that only Bose can do. The bass is also a great feature. Definitely the best purchase I’ve made.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 2 out of 5 stars

    Not bad, not great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is exceptional for what they are. Battery life is good, at least when you can get them to charge. If you are like me and work in or around dusty areas the charging case is complete trash, the prongs get stuck constantly and refuse to charge. I've had them for approximately 3 months, and love the headphones but sadly I can't use them because I can very very rarely get them to actually charge in the case. You can buy a new case, but that's another 100$ for just that when the only problem with the case is that it has ZERO dust resistance, calls on them are ok but sometimes the other party has a hard time hearing me. All in all I was extremely happy with them until the problems with the case. Without the case you can't do anything with them, so if it's not good than the headphones are useless.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your experience. We're glad to hear you’ve been enjoying the sound quality and battery life, but we’re really sorry to hear about the charging issues with the case. While the case isn’t dust-resistant, we’d love to help explore possible solutions, such as cleaning tips or checking if a replacement might be covered under warranty, depending on your location and purchase details.

      For the meantime, you can try this troubleshooting guide that may help: https://support.bose.com/s/article/ultra-open-earbuds-will-not-charge?language=en_US

      If this doesn't work, you can reach out to us here: http://bose.life/globalsupport

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    LOVE THESE! Use Them Daily!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been really impressed with the Bose Open-Ear True Wireless Open Earbuds. They’re incredibly easy to use, with a straightforward setup and intuitive controls that make everyday use effortless. The sound quality is excellent for open-ear earbuds—clear, balanced, and enjoyable while still letting you stay aware of your surroundings. Comfort is where these truly shine. I can wear them for an entire work shift and often forget I even have them on. They never feel heavy or irritating, which makes them perfect for long hours of use. There are a couple of downsides to be aware of. Because of the open-ear design, people around you can hear what you’re listening to, especially in quieter environments. Also, while calls sound good on my end, people on the other side sometimes have a hard time hearing me clearly. Overall, these are fantastic open-ear earbuds for comfort, ease of use, and sound quality—just keep in mind the sound leakage and call microphone limitations.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    À league of their own!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great and sound great. Conformable and a little getting use to using it. Definitely different from the other ultra earbuds but can't be compared like a lot of people are doing. Read read read ! Earbuds tend to increase wax production in people ear and this solves that issue for sure because they don't go into the ear canal. Problem solved Big time. It's either a headset or these at the gym and I think these are superior. I highly recommend them. Not for everyone but for a certain kind of person. They Sound amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Definitely Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality nice non intrusive and comfortable on the ear lobe

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best ear buds period.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them they sound amazing a they do not make my ears hurt or chafe.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Awesome sound, bad connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll keep it simple. For non-active situations these are some of the best earbuds you can get. They sound stunning. But if you do any movement walking level or above, they constantly disconnect. It's actually comical how much they disconnect.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfotable earbud. Sound is fantastic. Connect to Bose soubdbar ultra and it creates a personal surround mode. The sound on personal surround sound mode is great and immersive. If you want noise canceling these are not for you. If you want great sound and comfort these are the ones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose wrap around ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like them. They fit well cliped on to my ears. The sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Music GREAT phone calls ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The music is fire with these open ear buds and you can hear ur surroundings when the musics 75% w quality of the music . Phone calls arent as good when youre talking in the mic when its windy. In a quiet setting its clear from what ive heard from others when talking on the phone. I love how easy to clean these are too!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    If it was for bigger people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little bit quiet if you have big ears but it holds good and great for runs and work since you’ll have open ears.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Another Great Bose Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice set that does what the advertisements say. I needed a new set to replace an older wired set and did research into these as they do not go into the ear. I am able to hear anyone who is talking to me while using these for music and radio. Great for yard work entertainment - they really stay on your ears. I have a Bose Soundbar for my TV that has worked well so I was inclined to purchase another one of their products. These fit the bill.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Quality bone conducting headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable and comfortable. Only come out of my ear if im sweating from a workout. Sound quality is excellent as well

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    The best of the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound , the fit , the price hands down a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose ear phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent & Awesome i like it comfort easy to use sound is perfect

    I would recommend this to a friend