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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.2 out of 5 stars with 1902 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,902 reviews
  • Pros mentioned:
    Fit, Sound quality

    Rated 3 out of 5 stars

    Good Open Ear Sound with Bad Microphone Quality

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the way they fit my ears, I could barely notice they were there after a while. The sound quality wasn't too bad for open earbuds. My main problem with them and the reason I returned them was the microphone quality during calls was terrible. I hope it is something they can fix in a firmware update, but none of the updates fixed it during the time I had them.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Loren, I'm sad to hear you returned the Ultra Open Earbuds, though you did like their fit and their sound performance. If people on calls are complaining about your mic quality, make sure the mic holes on the inner edges of the earbuds are not blocked. You can also try resetting the earbuds; our customer support team will help with that, and with any other related troubleshooting: https://support.bose.com/s/get-help-landing-page?language=en_US. Best regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Unique, good sound, but not great for phone calls

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how these clip on so they aren’t in the way of earrings or glasses. The sound is very good for an open ear bud. Sadly though, I am unable to use these for work calls - the person couldn’t hear me so I had to go back to my other ear buds. I still like these for listening to music or to use with my IPad, and the immersive audio feature is fun!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great open earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, sound control is great and it fits great. The only minor drawback is that sometime the phone doesn't automatically reconnects it when you need to.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones from Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality in the build of these headphones. Great sound quality. Easy to connect and setup. I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    The best EarPod out there.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose always has the best sound. This style of EarPod is fantastic, all other don’t stay in. This one is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    awsome headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love my open bose headphones bc you can listen to music and hear anything going on around you so you can be very aware and they also never fall out your ears

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    the sounds provider

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the beat and handiness, the assurance that you still wear your sound well. good design and provides safety that you know you still wears it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sylish, comfortable and they stay on!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After struggling with Apple AirPods constantly falling out, I switched to Bose earbuds and haven't looked back. The secure fit and comfort are a game-changer for me. One of my favorite features is the seamless device switching between my phone and computer – super convenient! While they don't have noise canceling, it's not a deal-breaker for my needs. An adjustable loop around the ear would be a nice improvement, but overall, I'm extremely happy with them. On the downside they're a bit pricey, but I'd definitely be looking out for a sale!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds. All the quality of Bose and easy to connect to Bluetooth. Earbuds stay on while working out or running.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Perfect Fit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these! From years of wrestling I slightly have cauliflower ear, which means I have to be very picky with earbuds. These fit perfectly in my ear. Great purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Surprisingly useful

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like that i can wear these for hours and have no discomfort. They sound great and they’re perfect for when you are not trying to block any noise and yet still be able to listen to something without bothering others.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good if you don’t mind hearing background noise

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the sound quality is great. My only complaint is when I am at the gym, I can’t even hear what is coming through the earbuds. I know they are open buds but I didn’t realize just how much background noise I would hear.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great Earbuds!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Ear Buds that wrap around the ear and work really well!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses ear buds are amazing. Beyond comfortable and crystal clear. I havent heard clear sound like these provide in a long time

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Excellent earphone that’s easy on your ear.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best earphones I have ever owned. Easy on the ear. You won’t even notice that you’re wearing it , Sound was excellent. I never expected it for an open earphone. The only downside I could say is that you could easily loose it without noticing it . And also the microphone has poor reception. When I use it to talk on the phone , the other side has difficulty hearing my voice. Other than that I really like the sound of this.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 2 out of 5 stars

    Not what I expected Bose to become

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a long time fan of the Bose inear headphones. For many platforms ive tried many years ago i was looking for the crisp and clean sound and bose delivered however And unfortunately for me, the open ear was a downright disappointment for the Bose line in my opinion. I was told by one of the employees at Bestbuy that these headphones were rated quite good from alot of people...and well. As a diehard audio guy, these did not deliver that "bose" quality sound. At max volume the sound was crackled, there was also not much bass and it just was not my style of in ear headphones. I gave it 2 stars because the one star was for fitment, it felt good "clipped" to the ear, but i wish it had a little more to out that bud into the ear itself. And the other star was for the idea that Bose was going for. The quality of the sound for me was terrible... the BEST in ear buds ive had from Bose was the ones that were super large and stuck out alot BUT you would twist the bud itself into your outer ear and it would literally fit into place and not fall out at all. The "second generation" for the ultra quiet inear that took a good thing and turned it into something different and made it bad. For that first gen the speaker itself was a little further away from the eardrum and MADE THAT quality crisp with the bass bose has been known for. The second gen...since it was closer to the ear drum it took away some of the max volume of the music and turned it down a bit because it was closer to the ear. So with the open ear....it just washed it away. Idk how much more disappointed i can put into words on how sad i am of what Bose Did with this line.....and asking 300 bucks for it. I did it as a trade in from the utra quiet 2 earbuds for these...and 3 days of use. I returned them and got a giftcard caz i didnt even want the ultra quiet 2's either.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for taking the time to leave such a detailed review. We're sorry to hear that the Ultra Open Earbuds did not meet your expectations. We understand that the Open Ear design and sound profile might not be suitable for every user, as it delivers a different listening experience. Furthermore, we also appreciate your feedback on the fitment and the overall concept of the open ear design. While we aim for comfort and stability, we understand that the fit and design may not have been ideal for your personal preferences. If you have any further questions or need assistance, please don’t hesitate to reach out to us.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. The ability to easily transfer from device to device is great. Very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for Outdoor Sports

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatly recommended for comfort and spund quality. I would however not recommend them if they are the onlt pair of headphones since they do not block any sound in loud environments so you will not be able to enjoy them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Fit

    Rated 5 out of 5 stars

    Love love them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds, they fit perfect in my ears without hurting because I have small ears. Also, I love how they stay charged for days without having to consistently charge them in between wearing them. The only down side is sometimes I am told that I sound far away.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to religiously buy AirPods, and they used to religiously fail me, to the point I was done with them… concept of open earbuds was new to me, and I wasn’t sure I would like them, but it turned out, I truly LOVE them! Not to mention Bose incredible sound system!!! Highly recommend them!

    I would recommend this to a friend