Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.2 out of 5 stars with 1908 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,908 reviews
  • Pros mentioned:
    Battery life, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Perfect for listening to music at work

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They get a little slippery if you get really sweaty, but other than that they sound awesome and last a full 8 hour shift. I can actually hear what everyone is saying to me.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Bose best product out there

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found my holy grail!!! I’m never using any else, finally something that does not fall out of my ears I literally could be doing anything and my Bose stay in place! Thanks you Bose for creating this amazing product!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Best Buy Employee

    Rated 5 out of 5 stars

    Perfect for people who dont like earbuds

    |
    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a christmas gift for my mom because she has a hard time with regular ear buds hurting her ears and is not a fan of over the ear headphones either. These clip onto the side of your ear and dont sit down inside eliminating the uncomfortably she experiences with traditional buds. She will even forget she’s wearing them. She absolutely loves them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect score

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is perfect for me. The sound quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Work in progress

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulky design, felt uncomfortable and didn't stay on but the sound quality was good and the battery life was great.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Helen,

      I am pleased to hear that you love the sound quality and battery efficiency of your Ultra Open earbuds.
      In order to get the best comfort and experience, as the earbuds should feel like you are wearing nothing, please check our fit guide: https://bose.life/4dFT2cl

      For further help, please contact us directly: https://bose.life/3rykPZR Lau - Bose Customer Support bose

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Small ears.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my small ears. Sounds dynamic! I’d Buy this again. Great gift.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with these they provide a good quality sound for them not being completely in your ear. They are perfect for me cause I don’t like over the ear and I get to many ear problems with in ear head sets. Only problem o see is that they are heavy and sometimes the they pull in my ear causing the audio so sound lower than it is.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to love Bose. Easy set-up, easy operation. Along with a good sound. I like being able to hear my soundings while listening to my music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of sound that this has! Would definitely recommend or gift it to someone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose has captured this market

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought I could get such sound while being able to be aware of my surroundings. Immersive audio on these are second to none. The sound quality is pure Bose and second to none.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great earphones!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, Very comfy and the sound it really great all what I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose - Ultra Open-Ear True Wireless Open Earbuds.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose - ultra open ear true wireless open earbuds is an exceptional qualities. It has a clear crisp sound quality for an open earbuds, surrounding noises does not affect or deteriorate the sound quality it delivers. If you want wireless open earbuds with exceptional sound qualities this is the choice... Bose - Ultra Open-Ear True Wireless Open Earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    not worth the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that this is an amazing idea that Bose has come up with as far as design. However, the technology of the earbuds when it comes to talking on the phone is crap! it sounds like the person is far away, muffled, and there are even times that I cannot hear the person. I wanted to return these because for the money I feel like it should all flow!! Whether I am listening to music or speaking on the phone the sound quality should be considering the brand and again the money. Unfortunately Best Buy has a 15 day return policy (which is stupid) and I could not return this product, so now I am stuck with an expensive product that I don't want. I would have just purchased headphones or a speaker from this brand instead! I guess I expected so much more out of Bose!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like the design of your Ultra Open Earbuds, Lakisha! If you're having trouble hearing and being heard on the phone, you could try moving to a quieter environment. Also, ensure your earbuds are being worn correctly. Our support team will also be on hand to help you get the best out of your earbuds: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommend these!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unique set of earbuds! Light on the ears, sound is great! Love them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not bad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is decent, i think its more for people with small ears.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there, thank you for sharing your feedback on the Bose Ultra Open Earbuds. We’re glad to hear that you find the sound quality to be enjoyable. Comfort is key, and we truly appreciate you taking the time to share your experience.

      For tips that may help improve both fit and performance, be sure to check out our helpful support article: https://bose.life/4siMJE3 We hope this enhances your listening experience even more!

      Klariss – Bose Customer Support bose

  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Great Earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great earbuds. I have trouble keeping regular earbuds in and I don’t have any problems with these. They don’t hurt my ears even after listening for hours.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Sound & Comfort

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are extremely comfortable, and the sound is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Issues with tinnitus.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works great, especially for sleeping at night. The earpiece doesn’t interfere. It’s extremely helpful if you have tinnitus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great earbuds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good quality, but it hurts my ears after a while.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Comfortable hearing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife hates ear buds or anything in her ears. I suggested these as they sit on the ear. It took her a bit to get used to them, but she has thanked me no less than 10 times for getting these for her.

    I would recommend this to a friend