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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.2 out of 5 stars with 2172 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

There aren't enough negative mentions yet.
79%would recommend to a friend

Customers are saying

Customers often highlight the impressive sound quality of the product, describing it as clear and full. There are no cons mentioned for this product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 2,172 reviews
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So comfortable! Definitely worth it if you use earbuds for multiple hours. Only negative is not the best for talking on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose brought it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For Bose, this is an excellent price with quality sound. It is awesome for everyday workout including running.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how they fit in my ears. Sounds quality is great. They are so comfortable I forget I have them in

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Lacking call features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked them overall for sound quality and comfort, but they lacked in the call quality department. I know they obviously won't be to the level of a noise canceling headset, but the conolaints I got while on the phone with them forced a retun. With the price being that premium, I expected more from them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      Thank you for sharing your feedback with the Bose Ultra Open Earbuds.

      I am glad to hear that you are happy of their comfort and sound quality, but sorry you are not impressed by their call quality.

      When you place your call, please make sure the microphone holes on the inner edges of the earbuds are not blocked, and that you are not in a busy environment.

      If you have any questions or need assistance, please feel free to contact our support team: https://bose.life/contact

      Best regards,
      Lau - Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work perfect. They fit perfect and very comfortable. Very happy with this purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up buying 3 because my son loved his so i bought one each for my other daughters! Convenient-easy to carry and works great!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good but could be better. There are better sounding open headsets, but the fit and comfort balance it out. The cost is kore than other open sets soninwas expecting better sound quailty compared to the lesser rivals.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Disappointed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these earbuds for my daughter on her birthday but regrettably she asked me to return them. I am a big fan of the Bose name but in spite of the sound quality she claimed they were too heavy on her ears and uncomfortable.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello there! We truly appreciate you letting us know that you’re a big fan of Bose, and thank you as well for sharing your feedback on the sound quality. We’re sorry to hear that the earbuds felt uncomfortable for your daughter, and we completely understand your decision to return them. If you need any further assistance in the future, please don’t hesitate to reach out to us through the following link: https://bose.life/contactus we’ll be happy to help!

      Sophie - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose open ultra buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect for hearing your audio while being tuned in to the outside world. Bose sounds quality is great!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Cool ...

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of the best ..... quality and comfortable desig

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Nice Audio but Lacking Several Features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds sound great and are incredibly comfortable. But that's where the pros end for me. The advertising multipoint pairing does not work. It is a known issue with an update that hasn't been fixed as of yet and was a huge reason why I wanted the headphones originally. I dislike the push button for the audio controls. It forces me to have a decent grip on the headphones to operate. Bose recently made a few cost cutting measures which includes removing a lot of supported languages, including Spanish, which makes no sense. The case felt like it was somewhat cheaply made. The lid never sat completely straight and had some give to it on the hinge, which made it feel extremely cheap. Not great considering the price. At this point it just feels like you're paying for a name and not getting the expected quality. I ended up returning and purchasing another brand that I'm much happier with.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi MrsCathryne, thank you for taking the time to share your review. We’re glad to hear that you found the earbuds comfortable and enjoyed the sound quality. We also appreciate your comments regarding the physical button controls, language support, and case design, and we’ll make sure these concerns are shared with our product team for consideration in future improvements.

      Regarding multipoint pairing, this feature, often referred to as Bluetooth multipoint, allows a single Bluetooth device to connect to multiple source devices at the same time. By default, the Bose Ultra Open Earbuds can be actively connected to up to two devices simultaneously, though audio can only be played from one device at a time. If you’d like to manage or disable the multipoint connection feature, you can do so through the Bose Music App. Simply open the app, go to the Settings menu, and you’ll find the option to adjust multipoint pairing according to your preference.

      If you need further guidance or assistance, you may reach us through this link: http://bose.life/globalsupport

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    big sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can exercise without them falling and they have a very good sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glasses friendly, Volume not an issue w/Bose app.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those wondering about volume, these can get loud. In the Bose app, there's a separate volume control you can turn up. I have the S24 Ultra, and the Bose app volume control doesn't sync with the phones volume control. Didn't realize this for the first couple of days. I wear glasses, so these are great for not interfering with them. Job allows one earbud at a time or open ears that don't cover the canal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Get them!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m absolutely in love with these earbuds! They offer incredible awareness of my surroundings, which is super important. Plus, the sound quality is nothing short of amazing—every note is crisp and clear, revealing details in songs that I never noticed before. I can’t recommend them highly enough! I’ve let a couple of friends try them out, and they were so impressed that they both ended up buying their own pairs!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is pricy, if the price was more reasonable, would have been much better, yet quality of sound, the comfort to use it (you do not have to worry about them coming off your ears) is a plus. The colors to choose from very limited.I picked black .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Perfect for listening to music at work

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] They get a little slippery if you get really sweaty, but other than that they sound awesome and last a full 8 hour shift. I can actually hear what everyone is saying to me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would recommend.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good a little volume would help. Very happy with the way they fit.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work good and are not uncomfortable like some others.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love sound and quality great for music. Phone calls are ok sometimes other end doesnt hear you well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product great fit sound and comfort would recommend

    I would recommend this to a friend