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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.2 out of 5 stars with 1911 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,911 reviews
  • Rated 5 out of 5 stars

    Perfect gift

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these buds for my boyfriend, for Christmas. He loves them and fit perfectly- he has had to fit ears. They work great. Win!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Far better than Apple Air Pod Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game changer. Far better than Apple Air Pod Pro. Actually doesn't fall off.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound great, no pain or disconfort when in use. Easy pairing and charging.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Never had a good Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right one drains a lot faster than the left one making it hard to use them together. It also randomly stops connecting to my phone.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks so much for your feedback! We're sorry to hear you're experiencing faster battery drain on the right earbud and connection issues, that’s definitely not the experience we want for you.

      This can sometimes happen due to the right earbud acting as the primary connection point, which may cause it to use more power. To help resolve this, we recommend checking for firmware updates, resetting the earbuds, and ensuring both are fully charged before use. You can also try reconnecting them to your device by removing and re-pairing them via Bluetooth.

      Here’s a troubleshooting guide that may help: http://bose.life/4oSodb7

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Amazing Earbuds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using these for almost 9 months now and these have been my daily driver. From using throughout my commutes and gym, they haven't let me down one bit.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Bose earphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to wear does not hurt your ears and good quality

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit, and sound. You almost forget you have them on.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about them. Fit, sound, style I use them all the time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    open ear bose

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are not good in a very loud setting but are easy to use comfortable and charge fast

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great pods.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and fit. Do not fall off at all while using them at the gym.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open Ear Eden

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. The sound clarity combined with the ability to hear your surroundings is incredible.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great but pricey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, only thing is I feel it’s too expensive for $300. If it’s going to $300 it has to have what the other competition has such as wireless charging, multipoint etc.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Amazing ear buds

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. They are very practical. I can listen to music without stopping listening when someone calls me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones it’s lightweight. It’s easier to use quality I would say nice.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Bday gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought them for my brother for his bday ! He loves them and says they don’t hurt his ears !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Running Earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these earbuds! I use them for running and they have a great volume and minimum sound leakage. Definitely the right choice over Shokz.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound, doesn't fall out. Love these compared to other open ear headphones I've tried.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for music but not for calls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for music while still aware of surroundings call feature still needs work could not hear while on a call return and exchanged for the ultras

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 3 out of 5 stars

    Depends

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can still carry on a conversation with someone near you while still listening to music. The quality is amazing. However, if you’re looking for an immersive sound, these are not the headphones you want. Realistically, it sounds like a speaker surrounding you while you can still hear everything else. if that is what you want, you would definitely enjoy them. Ultimately I returned these as i couldnt justify the cost over buying a portable speaker.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear you weren't happy with your Ultra Open Earbuds, though you did like their sound and open-ear design! For immersive audio, I'd recommend one of our other in-ear solutions, namely the QuietComfort Ultra Earbuds. These buds sit directly in the ear canal, and the Immersive Audio settings will make your music feel like it's coming from outside the earbuds! Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound and comfortable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. They have great sound and very comfortable.

    I would recommend this to a friend