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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2193 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers admire the product's excellent sound quality, comfort, and secure fit. They also appreciate its long battery life, lightweight open-ear design, and ease of use. However, some users have experienced issues with connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 2,193 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, the quality is amazing and extremely comfortable on my ears.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these!! Fit in my ear perfectly and the sound is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Limited use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they fit and sounds great listening to my music. However, using to talk on the phone not so great. I need them to handle multiple uses especially with as much as they cost.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there! We're delighted to hear that you love the comfortable fit and the great audio performance of the Ultra Open Earbuds! The buds are designed to be great when taking calls. Please be sure to check our support article at https://bose.life/3OOr7gJ for some tips on how to maximize your enjoyment. In particular, please be sure to check on the fit of your buds; they should sit on your ear at about a 45° angle with unrestricted microphone access.

      Thank you,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great earbuds!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my wife as she has skin issues that cause discomfort with regular ear buds that sit in the ear. These sit right outside the ear canal and they're perfect for her. The quality of bose products can't really be beat either.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love these earphones. They are open ear, so it’s not a fair comparison to compare to closed earphones. I enjoy hearing my music and audiobooks while still hearing what’s going on around me. Sometimes people can’t hear me talk on the phone, but when I simply adjust the earpiece, they hear me. Best thing about them is they are absolutely 100% comfortable to wear all day. I can even sleep in them!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really impressed with the quality and sound. So happy I don't have to put something in my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound, a little uncomfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is really good, but the experience is different. It sounds like you are just listening to speakers, but no one else can hear them! I will say that these aren't the most comfortable to wear as they do pinch my ears a bit.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Hearing is a little harder.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how they don’t sit into my ear and I can hear but because noise cancellation wouldn’t be a good fit, it’s harder to hear sometimes.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to love Bose. Easy set-up, easy operation. Along with a good sound. I like being able to hear my soundings while listening to my music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hugh quality and immersive experience is outstanding

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a big fan of these earbuds! I wear them all day, and they’re so comfortable that I hardly even notice them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great sound and fit Bose are the best I would buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent airbuds great Quality, sound and connection

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Beautiful and Get the Job Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am by no means a “tech person.” Extremely easy to set up. Color is beautiful! I decided to branch out from AirPods for something more comfortable, and this was the right call. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Product review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds are comfortable controls work well. Sound quality is well balanced. Works well in noisy areas.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not worth the price

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are comfortable but I have connectivity issues often. Also experiecing static and one or the other continues to disconnect often for no apparent reason. Or, sometimes they neither of connect at all. Takes 2-3 tries before I can get a connection. Poor product overall but they look nice. Lol

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, Jess. Thank you for choosing the Bose Ultra Open Earbuds. We designed them to offer comfort, an open‑ear listening experience, and reliable performance, so we’re sorry to hear you’ve been experiencing connectivity issues. We understand how concerning it can be to experience static, disconnections, and multiple connection attempts, especially when you simply want your earbuds to work smoothly.

      We appreciate you sharing this with us, and we’re here to help. To assist with the connectivity and audio issues you’re encountering, please try the troubleshooting steps in the link below, they often resolve concerns like static, pairing delays, or earbuds disconnecting:

      https://bose.life/4rjZDRc

      Cedrick - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Comfortable and good quality sound!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best …

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and useful product, we bought two !! The sound quality and product is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Bose open ear buds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very light to wear , the batteries lasted really long compared to other ear buds out there

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic product.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is absolute genius. The audio quality is amazing, and it stays on - no matter how hard you work out. It is also quite stylish, so you can wear it dressed up or down, and it is slick enough to look stunning. Sure - there is no noise cancelling, but you will not be getting this item if you wanted noise cancelling. This is Bose done right!

    I would recommend this to a friend