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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.2 out of 5 stars with 1913 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 1,913 reviews
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Almost perfect headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones fit is the most comfortable and secure I’ve felt. Downside is the speaker for the headphones is not good and does not pick up my voice. If they improved on that then this would be the best headphones out in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really awesome for open earbuds! Great buy! And worth it! Its don’t slip Like my apple AirPods when im running or at the gym..

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Open earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. It fits perfectly and does not hurt my ear therefore I can wear them all day and forget that I have them in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good perfect excelente for me and my life is going well

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best black friday purchase ever easy to use the sound is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Newly purchase item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best open earbuds. The quality is very outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Everything I expected from BOSE!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic audio qualitly, neither sound or exterior sound overwhelms each other. After the first 2 mn you forget u even had them on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer in open air conduction earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided for this open earbuds after trying the alternatives in the shop by Shokz. I am a great fan of this kind of earbuds and I was aware of their limitations, open air or bone conduction. I was not convinced by the sound of the new open air Shokz, so I decided to give a try to the Bose, and my first impression was great. I am delighted with the sound and experience. It is really a game changer, and the recent firmware updates have improved a lot the sound and connection. Although I agree that the price is high, the results deserve the purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product they’re good for exercise. It would be nice if they have noise cancellation but overall pretty good product.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are just what I needed for my oddly shaped ear holes. Lol. They stay on my ears at the gym and working on equipment, which I do for a living.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    I lke the new design

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These dont fit so well because my ears are on the large side and they dont sit in one place. The actual ear buds are loud

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best EarPods ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The. Best earbuds I ever had at first i wasn’t sure to buy them but now I love them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bose open ear Disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose is usually my go too listening device however, the device hurt my ear lobe and it constantly shifted. Music quality was nice. One additional thought, no multipoint device use however, the open ear concept was good.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear that the Ultra Open Earbuds were hurting you, though you did enjoy their sound and open-ear design. The earbuds are designed to provide a comfortable fit to a wide range of users, however we appreciate that comfort is subjective. The earbuds can remember the 6 most recently paired devices, but only one device can be used actively at a time. Regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    They Work.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were ok. Sounded great, but it definitely takes some getting use to, and practice, putting on. The sound quality also depends on how you put them in your ear. It's takes a minute to find the right spot.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like the sound of the Ultra Open Earbuds! It's true that a product with an initially unfamiliar design will take a little getting used to; however, if worn correctly, the Ultra Open Earbuds will supply rich, satisfying audio and a secure, yet feather-light grip. Regards, Fiona M. - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using earbuds for a longtime and i usually have to remove or use only 1 earbud so i can hear my surrounding or when talking to a person. Now, i don't have to remove it and sometimes i forget that i'm wearing it coz for some reason it feels light when you clip it to your ear.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Cool Design

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool design and fits great. Also doesnt hurt your inner ear.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    These are great for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve done bought, they work great for me having ear deformities

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Dont miss on these! Amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing! If your considering shoks dont miss on these. Hands down the best open ear buds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I purchased these to replace my Bose quiet comfort ultra gen 1. I really wanted to like these. First the right ear shows 10-30% less than the left ear even though they both show 100% when I begin to listen. No one can hear me when they call. Also the sound is great if I hold the earbuds to my ear but move away when I release them. Then I can't hear the music well at all. Taking these back. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Mary, thank you for sharing your experience, and we're truly sorry to hear about the issues you've encountered with the Ultra Open Earbuds. We appreciate you bringing this to our attention. The good news is that these types of issues can often be resolved with a few quick steps. Please check the links below for troubleshooting guides that may help:

      Short Battery Life: http://bit.ly/3KYUuxD
      Microphone Not Picking Up Sound: http://bose.life/4mMJ90V
      Poor Sound Quality: http://bose.life/4hjVAk1

      These steps should help get your earbuds working properly again.

      Daisy - Bose Customer Support bose

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    LOVE AT FIRST HEAR!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These dudes are awesome! My ears are tiny and the the regular earbuds hurt after a while. This is ideal!

    I would recommend this to a friend