Customer Ratings & Reviews

Don't buy, 1- bad microphone right away, 2- after a year the right earphone stopped charging,

The sound is great but they do not work well on phone calls. Nobody could hear me or said I sounded like I was under water.

The sound quality is awful. Did not meet my expectations.

Could not really hear the other person and they could not her me

Omg how I miss my AirPods.. this is a bogus headphone. Ppl cant hear me on calls and it’s super annoying. I can only use it for music and I bought it in December n just started using it, so don’t have the choice to return. Just garbage .

They dont block out road noise or any noises. They seem to amplify the noise and annoy people i talk to. I will be returning them for something with noise canceling.

This is a real review, if you work in a loud environment these are terrible . The sound is so low. You can't hear doing phone call. I didn't like them at all

The Bose Ultra Open Earbuds are very unique and innovative. I initially wasn't sure how to even wear them. Surprisingly they are comfortable, I never thought to have a design that wraps behind the ear lobe. I like how they are less likely to capture a lot of ear wax over time and need to be cleaned since they don't go into the ear canal. I've worn them for hours and haven't gotten any kind of ear fatigue. My kids even love wearing them and manage to keep them attached. I don't believe these are made for every situation. Since there isn't a good seal in the ear canal they aren't good for blocking out sound like when traveling in an airplane or out in the wind hence the “open” earbud. Think of it more like having your own personal boom box where you can still hear all the ambient sound around you but no one can hear your jams. I think this is good for outdoor activities where you need to hear for traffic and what not. These were awful for taking phone calls on. Even with adjusting placement the person sounded very far away. They could also barely hear me. I haven't had this issue with any of my other earbuds even other Bose. They worked ok for working out but I kept having the sensation that they were going to fall out. They didn't actually fall out but with enough sweat it seems like they might. When running I was worried the pounding steps would make them bounce on my ear lobes with most the weight being outside the ear but they didn't. Sound-wise they are Bose. I got a full spectrum of highs to lows. I loved watching movies with them. There's an Immersive setting that acts like a surround sound to me. These earbuds have a Still and Motion Immersive mode. Still is interesting but I'm not sure the use case. It makes the sound follow the source. So if you turn your head away the music is louder on the side closest to your device. The Motion setting allows you to move your head without changing the sound. Another feature is Auto Volume that will increase or lower the volume based on how much outside noise there is. Probably good for public transit. I think their battery life is great. I used them quite a bit and didn't have to worry about them running low or the case running low. The Bose Music app is super helpful explaining the product, changing settings, and instructing on wearing. With everything being touch these days I'm surprised Bose went with physical buttons but they work fine. Instead of things being one finger controllable you have to pinch the back body to depress the button. I guess I would recommend these. I'm very disappointed with the quality of phone calls but honestly I never use earbuds for that anyways so it doesn't effect me.

Do not buy Not recommended If something happens or if you get a defective product You will have a wait a whole month for Bose to verify that your product is not counterfeit

The product was not as expected from Bosc. Sound quality was sub par, and you had to struggle to hear the voice of the other person.

you hear everything around you. I don't like how they are designed; it feels like the earbuds are going to fall.

Poor Quality for the price , switched to beats with better quality and cheaper.

This item didn't even last me a year! I highly do not recommend it

Not impressed, just ok. Not quite comfortable to use it.

Very uncomfortable. They're not suitable if you're running jogging etc, sound is okay but everyone has their own preferences.

Garbage! Don't waste your money. I am someone who has had multiple Bose speakers and these by far are the worst quality. I like how they feel in the ears but the sound quality is junk. You would be better off on buying a pair of head phones from your local gas station.For what they are they should only cost $50

Not good for people with small ears. Had a hard time putting then on and ended up returning them within minutes of trying them.

Great advertisement good looking product didn’t perform as expected sound quality wasn’t as loud as previous Bose headsets , but I had to give these a try don’t let me discourage you maybe you would be interested after trying them

The Bose Ultra Open Earbuds are clearly an innovative new design from Bose. I can see this design's appeal for many people, but it's not for me. The earbuds come in a nice, compact case that boasts nearly 20hrs of charge time. The earbuds themselves will last about 4 hours with immersive audio on and about 6 hours with it off. I'm impressed with how the earbuds are placed in the charging case. Since these earbuds are flexible and longer shaped when stretched out, I was concerned I'd have to fiddle with putting them back in the case, but they slip in effortlessly and are held in place by strong magnets. There is also a USB-A to USB-C cable included in the box. I must say that the immersive audio versus regular stereo audio is pretty special. The immersive audio has a more concert/stadium like sound to it, despite being an open ear design. I would say that the sound quality is the best of any earbuds I have tried. Downloading and connecting the earbuds via the Bose app was effortless and worked first time. Bose achieved a great quality sound while still being truly open. In other words, while the music quality is exceptional, I could also hear everything going on around me as if the earbuds weren't even there. They truly are open air. However, these aren't for me. Frankly, it took me about 10 minutes to figure out how to put them in my ear. They do feel comfortable and once they are on you don't feel them hardly at all, but every time I try to put them on I end up having to fiddle around until I get it right. I also don't like the fact that others around me can hear the audio if in a quiet space. If there's even just a little bit of background noise I'm sure it won't be an issue, but in a very quiet area others will hear it if they are nearby.

jnot even a year old and the case will no longer charge. Barely even had a chance to use it.