Customer Ratings & Reviews
- Model:
- 881046-0100
- SKU:
- 6642442
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Scratching sound after few days of use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought 2 pairs and both pairs ended up making a scratching noise after the first few days of use. Also didn’t last 10 hours even though it said 18. They would also just disconnect from my phone out of nowhere at random times. Don’t waste your money.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Cameron, thank you for sharing your experience with us. We’re very sorry to hear about the issues you’ve faced with your Bose Ultra Open Earbuds .Just to clarify, the Bose Ultra Open Earbuds are designed to provide up to 7 hours of play time (up to 4 hours with Immersive Audio or Auto Volume), up to 48 hours of standby, and an additional 19.5 hours of battery life with the charging case. For the scratching noise concern, we recommend checking out this troubleshooting guide: https://bose.life/4iiStJi to help resolve the issue. Regarding the Bluetooth disconnections, please note that connectivity may drop if your earbuds are paired to multiple devices with Bluetooth turned on at the same time. This troubleshooting guide: https://bose.life/3LUALQu will walk you through steps to address that as well. We hope this helps get things working smoothly again.
These steps should help resolve both concerns. If the issues persist, please don’t hesitate to contact us at https://bose.life/contactus .We truly hope this helps resolve the issue for you! We’re happy to help!
Sophie - Bose Customer Support
- Pros mentioned:Sound quality
Good Earphones
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality earbuds !! Their noise cancellation was definitely something cool.
I would recommend this to a friend - Pros mentioned:Fit
Super experience
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing devices, surprise me that stay fixed even with strong movement.
I would recommend this to a friend A specific fit.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pro: They are a great device in concept. Con: Not particularly useful to me in practice. They do not fit properly for me, falling off my left ear constantly. There are fewer problems with the other ear, likely because it is a slightly smaller size (protected the right better during the HtH days). For both, the noise escape is enough for anyone nearby to know exactly what is being listened to. When offered to my wife to try, she pulled them off immediately; whenever there was a beat, she could feel them buzz against the back of her ear and it was uncomfortable. I expect that they would work really well for someone that they can fit and doesn't mind the movement against their ear.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello Lurik,
It's disappointing to hear that the fit of our device didn't meet your expectations. We understand the importance of a comfortable and secure fit, and we apologize for any inconvenience this may have caused. In order to find a better fit, we recommend viewing this article: https://bose.life/3Vgf2oK. If you need further assistance, please don't hesitate to reach out to our team.
Kind Regards,
Eric V. - Bose Customer Support
Cool concept but lacks in many areas
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could be an amazing product but definitely for specific users. Calls are so quiet and sound quality just isnt there for me. If you like this form factor i do recommend it. However, for my personal uses i was not impressed.
I would recommend this to a friendBrand response from Bose Support
Posted .We’re glad to hear you see potential in the product’s design, though we’re sorry the calls are so quiet and sound quality are affected. To resolve this concern you have with the Ultra Open Earbuds here is a helpful guide:
https://bose.life/453lLqb
We truly appreciate you giving Bose a try and sharing your perspective, it helps us continue refining our products to better serve a wide range of users. We hope you’ll consider Bose again in the future, and we remain committed to delivering both quality and performance.
Gem - Bose Customer Service
Good for everyone
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like them some time I feel like I don’t have them on
I would recommend this to a friend- Pros mentioned:Sound quality
BOSE enough said
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE THEM once again BOSE delivers the goods best buds i have used to date only missing ANC
I would recommend this to a friend Not for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Phone calls were not clear to those you speak with, also the clip hurt my ear. I returned the item.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello, thank you for sharing your experience. We’re sorry this isn’t the outcome we want for our customers, as our goal is for you to be fully satisfied with our products.
For the microphone concerns, positioning can affect performance, if the earbuds aren’t seated properly, it may impact how clearly your voice is picked up. Please check this guide: https://bose.life/3Jlrhg5
We hope these steps help improve the performance of your Bose Ultra Open Earbuds. If the issue continues, please reach out to our support team here: https://bose.life/contactus We’ll be glad to assist further and explore alternative solutions.
Sophie - Bose Customer Support
- Pros mentioned:Comfort
So far the best
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These might be my favorite!! So comfortable!’ can hear the beach or traffic or my music or book..
I would recommend this to a friend - Pros mentioned:Sound quality
Bose ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic. No in the ear buds, which never stay in my ears. Music is clear and outstanding sound. Very satisfied
I would recommend this to a friend - Pros mentioned:Fit
Bose open ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fit! Performance and just amazing over all. Highly recommend
I would recommend this to a friend They are ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are good, the only thing is the placement should be considered greatly or you can get alittle pain in the ear cartilage. And the mic for calls could use some work, everyone has trouble hearing me.
I would recommend this to a friendNot the best BOSE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not totally thrilled with them. They clip on ok but the sound seems to be muffled with how they fall in my ear. One of the buds doesn't seem to connect 100% of the time and I have to put it back in case and then try again. I have them linked to phone and computer, if computer is on and I want to use them with phone they won't connect. Haven't figured out how to correct this other than have computer off.
I would recommend this to a friendBrand response from Bose Support
Posted .Sorry to hear you're not completely happy with your Ultra Open Earbuds, though they do seem to fit you well. If your earbuds are sounding muffled, follow the guide here to make sure you're wearing them optimally: https://support.bose.com/s/article/ult-headphoneopn-wearing-and-adjusting-your-earbuds---ka08c000001brkkaai?language=en_US. As for the connection issues you mentioned, it is best to wait until the right earbud's battery level has been announced before you put the left earbud in. Lastly, you can store up to 6 devices in the earbuds' device list, however you can only connect and play audio from one device at a time. I hope this information is useful! Warm regards, Fiona M. - Bose Customer Support
- Pros mentioned:Comfort
Not very good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfort you can have it on for many hours but not good when you are in a call, not good for me, but if you want to listening music only good
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Ernesto, I am glad to hear that you are enjoying the comfort and sound quality of the Ultra Open earbuds. We have troubleshooting suggestions that can help with issues during phone calls, you can view our suggestions via the product support website here: https://bose.life/431eULD.
Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support
Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am returning these ear buds. They are good for listening to music, but not good for phone calls.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there! Thank you for giving the Bose Ultra Open Earbuds a try and for taking the time to share your feedback with us. We’re really glad to hear they delivered excellent sound quality for music, that’s one of the key strengths that makes this model stand out.
We’re sorry to hear they didn’t meet your expectations for phone calls. We completely understand how important clear call performance is, especially when earbuds play a big role in your day to day activities. Your comfort and satisfaction matter.
The Bose Ultra Open Earbuds include two microphones in each earbud, and wearing them properly can significantly improve call clarity. Blocked microphones, such as from hats, hair, or other headwear may cause the person on the other end to hear muffled or unclear audio. Ensuring the microphones are unobstructed and that the earbuds are positioned correctly on each ear can make a noticeable difference.
For more detailed guidance, feel free to check out this helpful link: Microphone does not pick up sound | Bose Ultra Open Earbuds https://bose.life/4qvZ9qL
Cedrick - Bose Customer Support
- Pros mentioned:Sound quality
Mic not up to par
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall sound for open earbuds from bose qas as expected, but mic quality was not good. Mainly used in office environment and mic had difficulty picking up my voice.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm glad you like the sound of the Ultra Open Earbuds, Edi! If the mic is having difficulty picking up your voice, make sure the mic holes are not covered or blocked. If that fails, our support team will be happy to assist further. Warm regards, Fiona M. - Bose Customer Support
- Pros mentioned:Sound quality
my humble review
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound The sound was amazing however when someone call they couldn’t hear you
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Happy to hear you like the sound quality of your Ultra Open Earbuds! If you're having trouble being heard on calls, one thing to check is that you're using the earbuds' latest firmware. The earbuds are updated wirelessly via the Bose app; the case is updated from a computer by going to btu.bose.com. If updating doesn't help, our support team will be happy to assist you via further troubleshooting: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
- Pros mentioned:Sound quality
Happy wife
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Sound, this was a present for my wife and she loved them
I would recommend this to a friend - Pros mentioned:Sound quality
Bose
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Bose Sound and very nice and I have a lot Comment about
I would recommend this to a friend - Pros mentioned:Sound quality
Soundtracks to life.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones from Bose yet when you want to have music playing in the background of your day.
I would recommend this to a friend