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Customer Ratings & Reviews

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Your price for this item is $229.00
The comparable value price is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 1584 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers recognize the Ultra Open-Ear True Wireless Open Earbuds for their comfortable fit, decent sound quality, and long battery life. The open-ear design is appreciated for allowing users to hear their surroundings. However, some customers have expressed concerns regarding connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,584 of 1,584 reviews
  • Rated 1 out of 5 stars

    Headphones

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poorly made . Horrible on calls . The other person cant hear you always tell me i sound like im under water . They are not worth $300

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      Thanks for leaving your initial thoughts of the Ultra Open Earbuds. If you're experiencing issues with calls, I'd encourage you to check your fit, as improper placement on the ear may affect performance. Learn more about fit here: https://bose.life/45U7TgQ.

      Jeff - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Bad business

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt have the item a month and it stopped working and i could not exchange it at the store i purchased it at, per the Manager Lewis and Patrick

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear your Ultra Open Earbuds stopped working so soon, Patricia! Please contact our support team so we can take a look with you. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 1 out of 5 stars

    $300 for this, are you kidding me?

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor sound Absolutely no bass. They clip onto your ear lobe area and don't fit that great. Returning mine ASAP. Bluetooth drops out when there's movement.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I’m very sorry to hear you’re not happy with the sound and fit of your Ultra Open Earbuds. It’s always a good idea to calibrate the earbuds via the Immersive Audio section of the Bose Music app. You can also experiment with the Immersive Audio modes, and adjust the EQ settings in the app, to find a sound and bass response that’s right for you.

      Our customer support team can also advise when it comes to finding a good, comfortable fit, and preventing any Bluetooth issues you may have experienced. Please reach out to your local support team, who will be happy to help!

      Warm regards
      Fiona M. - Customer Support bose

  • Rated 1 out of 5 stars

    Not great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs konger battery life for the price-point it is given so please reconsider

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,
      In stereo mode, the earbud batteries will provide up to 7.5 hours of play time or 48 hours of standby time (no audio playing). For all-day wear that involves a mix of audio listening and standby, the battery life will vary depending on the proportion of each. For example, 5 hours of audio would leave 10 hours of standby life remaining. And if the battery does run out, a quick 10-minute charge in the case will add up to 2 hours of play time.
      Tegan - Bose Customer Support bose