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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 2202 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers admire the product's excellent sound quality, comfort, and secure fit. They also appreciate its long battery life, lightweight open-ear design, and ease of use. However, some users have experienced issues with connectivity and low volume. A few customers also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 2,202 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    my humble review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound The sound was amazing however when someone call they couldn’t hear you

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Happy to hear you like the sound quality of your Ultra Open Earbuds! If you're having trouble being heard on calls, one thing to check is that you're using the earbuds' latest firmware. The earbuds are updated wirelessly via the Bose app; the case is updated from a computer by going to btu.bose.com. If updating doesn't help, our support team will be happy to assist you via further troubleshooting: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose open ear buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Bose open ear buds... I can still hear what's going on around me.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Noise

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These ear buds good to use in quiet places. When you use them in gym or the street you will hear all the noise around you .you will not be an enjoy the music.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Albert, thanks for sharing your feedback! Intentionally by design, the Ultra Open Earbuds combine an innovative open-ear cuff design with OpenAudio technology to deliver rich, private sound and all-day comfort. The cuff-like fit keeps your ears open to ambient sounds so you stay aware of your surroundings while enjoying immersive personal audio.

      If you're looking for a noise cancelling experience, check out our range of QuietComfort headphones and earbuds to silence the noise around you.

      Nj - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Usefulness

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Earbuds makes its easy to use while im working and warranty swap was super easy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound good, comfortable, wish the battery lasted longer but it charges fast.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Ear buds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The earbuds were good and the volume was excellent but the size it good and it nice and soft

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Luz,

      I am glad to hear that you love how great the Ultra Open earbuds sound and how comfortable they are.

      If you have any questions, please don't hesitate to contact us: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Head set

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great, I would recommend getting them. They have the best quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and you can also talk to people and listen to music at the same time

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    It’s a Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A 10/10 they don’t fall off like Apple AirPods. They stay gripped on your ear.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find the price very high for the sound quality it has, they are very comfortable

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    EarPods

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product I really recommend for a gift for holly days

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item for a mom who wants to listen to music or make calls but also hear my daughter in case anything! 4/5 because sometimes others have issues hearing me if I don’t have both on.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best headphones that you can have, the sound is perfect and practice

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    my earpiece

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the earplug so easy and too real noise you will love and keep, amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 1 out of 5 stars

    No worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good but when you answer a call you can barely the person who called. They are not worth $300. Bose has to do better

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Ronald,
      Thanks for your feedback, We'll be happy to help you with the concerns you're facing with the call quality, you can view out troubleshooting guide here - https://bit.ly/3ww4pUo If you require any additional support, our Bose product support teams will be more than happy to assist you further. Tegan - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great sound and quality. Great for outdoor activities and use to workout.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Exactly what I was looking for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to connect and the sound is great. I really like the size of the product

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Great Design, basic sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like honestly, I totally get “open ear” design.. but overall sound quality sounds a bit (low end). Bose is usually known for deep bass, however these provide none. As far connectivity goes, these only work if you download the Bose app to set them up first (No EQ features within the app for the earbuds) For $300 these should’ve also been waterproof. Great design though!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Obadiah, I am sorry to hear that the Ultra Open earbuds haven't met your expectations, The app is designed to make pairing the earbuds to your phone much easier on top of the features the app provides including the ability to control everything through the Bose Music app take personalization even further with Adjustable EQ to Control bass, mid-range, and treble levels as you go.
      This can be found in the audio section.

      As for their water resistance levels while not waterproof these boast a water resistance level of IPX4 so they can get splashed on, dripped on, sprayed on without worry.

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very comfortable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very comfortable, and you forget that you are wearing them. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bose Open earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is great for open earbuds but I always get people on the other side of the phone tell me they can barely hear me or that I sound far.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy that you like the sound of the Ultra Open Earbuds, Raul! If people on the phone are having trouble hearing you, make sure the microphone holes on the inner edges of the earbuds are not blocked. If that doesn't help, please contact our support team for further troubleshooting help. Regards, Fiona M. - Bose Customer Support bose