Customer Ratings & Reviews
- Model:
- 881046-0100
- SKU:
- 6642442
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the product's excellent sound quality, comfort, and secure fit. They also appreciate its long battery life, lightweight open-ear design, and ease of use. However, some users have experienced issues with connectivity and low volume. A few customers also feel the product is overpriced.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Volume
Poor hearing quality when using for talking.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible sound quality when taking calls. Okay sound quality with music. Had to turn it up to full volume. Can’t use it with one by itself like AirPods.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Schawayna, thank you for sharing your feedback. We’re glad to hear you enjoy the sound quality for music, and we’re sorry about the issues you’ve experienced with call quality and single-earbud use with your Ultra Open Earbud. Just to clarify, you can use one earbud at a time, because each earbud is designed to work independently, so you can listen to audio or take calls with just one if you prefer.
For help improving call quality, please check out this quick guide: https://bose.life/4oSXU4r. We appreciate your input, it helps us improve and serve you better.
Daisy - Bose Customer Support
- Pros mentioned:Sound quality
Really loose
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] I use my earbuds for phone calls although the sound was good when properly positioned which was always difficult to get, the person on the other line can hear everything. Not worth the price tag
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for your review! The Ultra Open Earbuds can be used to make and take calls, so if you're having related issues, please get in touch so we can troubleshoot these with you: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Hard pass
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is definitely not for everyone. Honestly the phone call quality is terrible and music isn’t that great at all. Not worth the price tag at all
No, I would not recommend this to a friendMust buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headphone! They are great when you are on the move
I would recommend this to a friendOuch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the concept of being able to listen to music and hear the world around you. The item itself was light weight and stayed on while moving around but after a while of wearing it my ears would hurt. The item put alot of pressure in one spot hurting me . The audio wasnt too bad but using it for calls was a no go. There was constant complaints that the other person on the call couldnt hear me. I ended up returning it. For the price it wasnt worth it . I expected better.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
I am sorry to hear that you have decided to return your Ultra Open Earbuds due to discomfort and mic issues.
The buds should not put a lot of pressure on your ears, so it's always important to make sure you are correctly wearing them, as shown here: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001brKkAAI&language=en_US
For further questions, please feel free to contact us: https://bose.life/contact Best regards, Lau - Customer Support
Not grateful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product had some manufacturing issues, so I sent it back.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi MohammdH, thank you for letting us know about your experience. We’re sorry to hear the product had manufacturing issues and that you had to return it. We’d be happy to review what went wrong and check the product for you, if you still need help in the future, feel free to reach out to us through this link; http://bose.life/globalsupport
Your feedback is important, and we’ll share it with our team to help improve quality control. If you’d like assistance with a replacement or exploring other options, please don’t hesitate to contact us. Thank you again for your support.
Jelyn - Bose Customer Support
- Pros mentioned:Sound quality
Conversations software need work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great idea very but need work. Music sounds great but when it comes to taking you can barely here your conversation and you sound far away to the person yiu talking to. Non of the background noise is block out
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for your feedback on our product. We're glad to hear that you appreciate the concept and enjoy the music quality. However, we apologize for the inconvenience you experienced with the call quality. We understand the importance of clear communication during calls and effective noise cancellation. We recommend visiting this link in order to address the microphone pick-up issues: https://bose.life/431eULD. If you would like further assistance, please feel free to reach out to us.
Eric V. - Bose Customer Support
Not impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very comfortable to wear. The problem is the sound. Its very low, very hard to hear anything. And when on a call, nobody can hear you! I love Bose products, bit this one is a big miss!!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm glad you like the comfort of the Ultra Open Earbuds, Jayson, but I'm sorry to hear you're disappointed by your sound experience! Hearing your music, and getting people to hear you on a call, should not be an issue, so please contact our support team for assistance. Regards, Fiona M. - Bose Customer Support
Open ear headphones are amazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the style on these! I have always struggled with having earpieces in my ear and these help me still enjoy wearing headphones but not closing off my ears.
I would recommend this to a friendNeeded this type
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these and I would like them in a brighter color
I would recommend this to a friendWith helping me immediately get the earbuds I need
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thorough and expert help! With helping me immediately get the earbuds I need
I would recommend this to a friendEar buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for high movement activities. Worth every penny.
I would recommend this to a friendI lovet
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent ear phones I don’t use something like that before
I would recommend this to a friendDont waste your money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These have been nothing but issues since I got them. they worked for the first run and then have been cutting in and out and disconnecting from each other for minutes at a time. Now I am getting a not contacting all the pins in the case error. Sometimes i take the ear bud out of the case for or five times for them to connect. They wont charge randomly. Waste of money.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi TylerS, thank you for taking the time to share your experience with the Ultra Open Earbuds. We’re really sorry to hear about the issues you’ve been running into, that’s definitely not the experience we want you to have.
The problems you described, audio cutting in and out, the earbuds disconnecting from each other, and the “not contacting all pins in the case” message, suggest that the earbuds may not be making proper contact with the charging case or that the system isn’t functioning as intended. Here are a few steps that can help resolve this:
-Clean the charging contacts on both the earbuds and inside the case using a dry, soft cloth or cotton swab. Even a small amount of dust or residue can interfere with charging.
-Make sure the earbuds are seated correctly in the case, you should feel a magnetic pull and see the charging LEDs activate.
-Try the troubleshooting guide for connection issues here: https://bose.life/3ZBKKxw.
These steps will help get your earbuds back to optimal performance.
Daisy - Bose Customer Support
Awful microphone and horribly overpriced
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.microphone quality is terrible. Most of the time it sounds like you are in a cave. Also, Bose has a 90 day return policy, Best Buy is 15 days (and bose will not honor 3rd party purchase.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi StevenK, thank you for sharing your feedback. The Bose Ultra Open Earbuds feature two microphones in each earbud, and wearing them properly can greatly improve call quality. Blocked microphones may cause poor sound quality for the listener on the other end of the call. Please ensure the microphones are not obstructed by headwear and that the earbuds are positioned correctly on each ear. You can check out this helpful guide for more information on how to wear them properly: https://bose.life/3R81GdV
Regarding returns, Bose offers a 90‑day return policy for purchases made directly through Bose. For items purchased through third‑party retailers such as Best Buy, their return policy applies, in this case, 15 days. Unfortunately, Bose is unable to override or extend third‑party policies, so we encourage you to work directly with the retailer where the purchase was made.
We appreciate your input and hope this helps improve your experience.
Jelyn - Bose Customer Support
Awsome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awsome and really feel de change, i have other brand and is super different feel. Recomended
I would recommend this to a friendGreat Bose Headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these headphones. Such great volume and allows me to hear outside noise at the same time.
I would recommend this to a friendMove along
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Call quality is absolute trash. After 3 weeks of trying to make them work, it was too late to return them. Everything else is okay but the call quality appears to be something a senior manager decided to ignore to push the product out. No way and engineer let this slide without being overridden. Price point vs comp at this quality level is not okay.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Wilbur,
I am sorry to hear that you are not happy with your Ultra Open Earbuds during phone calls. To make sure you are getting the best comfort and audio experience during those calls, please check our fit guide to understand how to correctly wear the earbuds, without blocking the different microphones: https://bose.life/4dFT2cl
For further assistance, you can always contact our team: https://bose.life/3rykPZR
Best regards,
Lau - Bose Customer Support
Best earbuds!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got these for my daughter because mine were so amazing!
I would recommend this to a friend- Pros mentioned:Comfort
Bose
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When you talk with other people they can hear you and they hear all the background noise. They are comfortable that’s about it.
I would recommend this to a friendBrand response from Bose Support
Posted .Hi Debra,
I'm happy to see that you love the comfort of the earbuds. For calls, please make sure the earbuds are correctly positioned (https://bose.life/4a1X6T0) to make sure your voice is clearly picked up. I'd also ask you to contact us https://bose.life/contact if required.
Nic - Bose Customer Support