Customer Ratings & Reviews
- Model:
- 881046-0100
- |
- SKU:
- 6642442
Customer reviews
Rating 4.2 out of 5 stars with 2204 reviews
(2,204 customer reviews)Rating by feature
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the product's excellent sound quality, comfort, and secure fit. They also appreciate its long battery life, lightweight open-ear design, and ease of use. However, some users have experienced issues with connectivity and low volume. A few customers also feel the product is overpriced.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
ok returned same day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is an ok product . if you wanna be nosey and hear people talking and wanna be aware of your surroundings get them. i still prefer the airpod pro .
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Jovana, I'm sorry to hear you returned your Ultra Open Earbuds as you weren't fully keen on the open-ear design. This design enables the listener to hear their favorite content whilst maintaining awareness of the world around them. If you'd prefer a product that allows you to block out as much or as little of the outside world as you like, I'd recommend our in-ear noise-cancelling solutions. Warm regards, Fiona M. - Bose Customer Support
Rated 3 out of 5 stars
Ehh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my wife. These are not good for talking on the phone. Otherwise it’s as described but disappointed about the microphone!!
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Julian,
We're sorry to hear that the microphone didn't meet your expectations for phone calls. While our product description outlines the features and capabilities of the headphones, we understand the importance of clear communication during calls. We recommend visiting our article in order to address the microphone issue: https://bose.life/431eULD. If you have any further questions or the issue persists, please reach out to our customer support team.
Kind Regards,
Eric V. - Bose Customer Support
Rated 5 out of 5 stars
Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy! Really excited to have the this in my daily life from to personal. Highly recommend!
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
I would recommend this to a friendRated 1 out of 5 stars
GARBAGE !!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are the worst ear pods I’ve ever used. While trying to make a call No one can understand a word I say. Thought maybe it was just a defective pair . I exchanged them for another pair. SAME PROBLEM
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi JamesH, thank you for sharing your experience with us. The Bose Ultra Open Earbuds are designed with two microphones in each earbud to help improve clarity, but performance can sometimes be affected by fit, positioning, or obstruction. Please ensure the microphones are not blocked by hair, clothing, or headwear, and that the earbuds are positioned correctly. Updating the firmware through the Bose app can also help resolve microphone performance issues.
We’re truly sorry to hear that both pairs of earbuds you tried had the same issue with call quality. We’d love to help you improve your calling experience with the earbuds. Here’s a helpful guide you can check out: https://bose.life/46PlXdr
Jelyn - Bose Customer Support
- Pros mentioned:Battery life
Rated 1 out of 5 stars
Good yet the price point doesn’t align with sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good yet the price point is way too high for the Level of quality. The sound during a phone call is absolutely horrendous. The fitment I’ve grown accustomed to but still is less than functional during vigorous exercise. Battery life and change time is great.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm glad you're enjoying the battery life of your Ultra Open Earbuds, and that you've grown accustomed to their fit most of the time. Though these earbuds won't provide quite the same experience as earbuds that sit directly in the ear canal, we'd like to assist and advise on the points you've raised. Please contact our support team here: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support
Rated 1 out of 5 stars
Poor quality
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can barely hear when we talk on the phone. It's not snug—it slips off easily.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi, thank you for sharing your experience with the Bose Ultra Open Earbuds. We understand how important clear and loud audio is during phone calls, and we’d love to help you get the best performance from your earbuds.
Proper fit plays a key role with the Ultra Open Earbuds. Their open‑ear design relies on correct positioning to deliver balanced sound and clear microphone performance. When the earbuds are properly aligned and seated, you’ll notice richer audio quality and more natural‑sounding voices. For tips on achieving the best fit and improving audio performance, please refer to this online guide: https://bose.life/4uadmLq
We’re confident that with the right fit and settings, you’ll enjoy the incredible audio and listening experience the Bose Ultra Open Earbuds are designed to deliver.
Rein - Bose Customer Support
Rated 5 out of 5 stars
Worth it
|Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Get for bike rides you can still hear everything around you
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
I would recommend this to a friendRated 3 out of 5 stars
The worst headphones fro gym
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The lack of noise canceling makes these completely useless in my opinion Unless you want to listen to them in your bedroom
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
By design, the Open Earbuds don’t block out the world or have noise cancelling, however, they do have an automatic volume control feature, accessible in the Bose app, that helps you hear your music evenly as your environment changes from quiet to loud and back. But in very noisy environments where noise cancelling is helpful, traditional earbuds such as the QuietComfort Earbuds could be a better choice.
Best regards,
Lau - Bose Customer Support
Rated 2 out of 5 stars
Bad Bluetooth connection.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it should be not a struggle to switch between Bluetooth devices. I’m beyond frustrated and I e had these less than 3 days. I want to say it’s my weeks but these ear buds do not switch from my work computer to iPhone seamlessly. You have to go through an app and even then it doesn’t recognize my computer.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for your review! The Ultra Open Earbuds don't support multi-point, but you can switch between two previously connected devices by setting a "Switch Devices" shortcut in the Bose app. If any Bluetooth recognition issues persist, please contact our support team for help: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Rated 5 out of 5 stars
Ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds work great. They don't hurt the ears. And the sounds is awesome.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
I would recommend this to a friendRated 2 out of 5 stars
Okay but not for the cost
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.these headphones were mostly used for running. It hasn’t even been 3 months yet and the left earbud is already going out/not charging.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Julie. Thank you for your valuable feedback. We're glad that you were able to use your earbuds for running as they are excellent for exercise, thanks to their confident stability on your ear, powerful sound, and open design. While we strive to design products that endure daily use, performance can sometimes be affected by various factors. You can try the troubleshooting steps outlined in this link here http://bit.ly/46Fm1gd. Please feel free to contact us via http://bose.life/globalsupport should the issue still persists after doing the steps provided. We're always here to help! Kurt - Bose Customer Support
Rated 5 out of 5 stars
Ear buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was amazing don’t regret it one bit. 10/10 I would recommend it
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
I would recommend this to a friendRated 3 out of 5 stars
Bose head phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not allow sound in unless the volume is considerably low. Sound is mediocre at best. And if you want to listen loudly you cannot.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear of your disappointment with the Ultra Open Earbuds! These earbuds are designed to provide world-class Bose audio, while enabling you to enjoy your surroundings. We'd like to check your earbuds are being used optimally, so we can help you get the best out of them. We look forward to hearing from you! Warm regards, Fiona M. - Bose Customer Support
- Pros mentioned:Comfort
Rated 1 out of 5 stars
Not for me
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a long time Bose fan, and thought these Open Ear earbuds would be great for walking/exercise. While they were very light weight and comfortable. I could never find a position that provided even "decent" sound quality or volume. I returned them.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi William, happy to hear you're a long-time fan of our products! Although you enjoyed the comfort and feather-light grip of your Ultra Open Earbuds, I'm sorry to hear you weren't able to find the sound and volume you were looking for. While an open-ear design may not be as loud as a closed-ear design, you can try resetting your earbuds, as shown here: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001fddgAAA&language=en_US. Our support team will also assist further, if this is needed. Regards, Fiona M. - Bose Customer Support
- Cons mentioned:Volume
Rated 1 out of 5 stars
An Interesting Piece of Garbage
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just like any TWS earbuds Bose been made in recent years, it's an interesting piece of industrial garbage. It's perfect set of sports earbuds with a perfect usage scenario when you sitting indoor under a quite atmosphere. Ah, no need to mention the small issues like no ANC, volume extremely low and not for people with big ears, those are harmless small problems that not worth mention.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey there, thanks for sharing your feedback. By design, Ultra Open earbuds do not block out the world or have noise cancellation. However, they do feature an automatic volume control feature which will help you hear music evenly as your environment changes around you. In addition, proprietary Bose OpenAudio technology allows the earbuds to play rich, immersive audio privately. The buds are designed to fit all; the light-as-air flex arm provides enough grip to keep the buds secure on any size ear. They're even designed to attach to a part of the ear that does not interfere with most glasses, hats, and piercings!
Lau - Bose Customer Support
Rated 2 out of 5 stars
Stopped working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good at first until the right one stopped working.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Lunar Blue
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your feedback. We’re glad to hear the earbuds worked well for you initially. Regarding the right earbud that stopped working, we’d like to understand more about what happened and what went wrong. Please feel free to reach out, we look forward to assisting you further. You can reach us through this link: http://bose.life/globalsupport
Jelyn - Bose Customer Support
Rated 5 out of 5 stars
Father’s Day Gift Made Easy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoyed the fast shipping and description for the product
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
I would recommend this to a friendRated 3 out of 5 stars
Meh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price they are nothing special and seem to make a clipping sound from time to time when listening to music on my iPhone and Apple Music
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
Sorry to hear that you're experiencing a clipping sound from your headphones. This is not what we would expect and are sorry you had this experience. You have a 1 year warranty and lifetime of support available through Bose for your product. If you require support, you can contact us directly via https://bit.ly/3UNtwsQ for a solution to your concerns.
Tegan - Bose Customer Support
- Pros mentioned:Battery life, Design, Sound quality
Rated 4 out of 5 stars
Incredible sound, great hardware, but not for me
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Bose Ultra Open Earbuds are clearly an innovative new design from Bose. I can see this design's appeal for many people, but it's not for me. The earbuds come in a nice, compact case that boasts nearly 20hrs of charge time. The earbuds themselves will last about 4 hours with immersive audio on and about 6 hours with it off. I'm impressed with how the earbuds are placed in the charging case. Since these earbuds are flexible and longer shaped when stretched out, I was concerned I'd have to fiddle with putting them back in the case, but they slip in effortlessly and are held in place by strong magnets. There is also a USB-A to USB-C cable included in the box. I must say that the immersive audio versus regular stereo audio is pretty special. The immersive audio has a more concert/stadium like sound to it, despite being an open ear design. I would say that the sound quality is the best of any earbuds I have tried. Downloading and connecting the earbuds via the Bose app was effortless and worked first time. Bose achieved a great quality sound while still being truly open. In other words, while the music quality is exceptional, I could also hear everything going on around me as if the earbuds weren't even there. They truly are open air. However, these aren't for me. Frankly, it took me about 10 minutes to figure out how to put them in my ear. They do feel comfortable and once they are on you don't feel them hardly at all, but every time I try to put them on I end up having to fiddle around until I get it right. I also don't like the fact that others around me can hear the audio if in a quiet space. If there's even just a little bit of background noise I'm sure it won't be an issue, but in a very quiet area others will hear it if they are nearby.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
I would recommend this to a friendBrand response from Bose Support
Posted .Hello,
Thank you for writing your review about the Bose Ultra Open Earbuds.
I am happy to hear that you love how they sound and how you can easily forget that you are wearing them thanks to their fit and lightweight.
If you are experiencing difficulties to position them, please check this article:
https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001brKkAAI&language=en_US
If you need further help, you can always contact our support team: https://bose.life/contact
Best regards,
Lau - Customer Support
- Pros mentioned:Sound quality
Rated 1 out of 5 stars
Doesn’t have noise cancellation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for just listening to music not good for loud areas or working is a loud environment.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
I would recommend this to a friendBrand response from Bose Support
Posted .Hi there! Thanks so much for your thoughtful feedback, we’re really glad to hear you’re enjoying the earbuds while listening to music. The Open Earbuds are designed to keep you connected to your surroundings, so they don’t include noise cancellation or block out external sounds. This allows you to enjoy your music while staying aware of what’s happening around you.
That said, they do feature automatic volume control, which you can enable through the Bose app. This smart feature adjusts your music volume based on changes in your environment, helping you maintain a consistent listening experience whether things get quiet or loud. Hope this helps! Kurt - Bose Customer Support
























