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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.2 out of 5 stars with 2074 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 2,074 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it great sound and quality. Great for outdoor activities and use to workout.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 1 out of 5 stars

    No worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good but when you answer a call you can barely the person who called. They are not worth $300. Bose has to do better

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Ronald,
      Thanks for your feedback, We'll be happy to help you with the concerns you're facing with the call quality, you can view out troubleshooting guide here - https://bit.ly/3ww4pUo If you require any additional support, our Bose product support teams will be more than happy to assist you further. Tegan - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Bose ultra earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good fit for ear and can hear background while playing music.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Rose, thanks for sharing your feedback on the Bose Ultra Open Earbuds. These earbuds are designed to keep you connected to the world around you, so they don’t block outside sounds or include noise‑cancelling. Instead, they let you enjoy your music while staying aware of your environment.

      They also feature automatic volume control, available in the Bose app, which adjusts your sound so it stays balanced as your surroundings shift from quiet to loud and back again. For tips on improving your fit and overall experience, please check out our helpful support article: https://bose.life/48xYAq6 Hope it helps!

      Klariss - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Bose Open earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is great for open earbuds but I always get people on the other side of the phone tell me they can barely hear me or that I sound far.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm happy that you like the sound of the Ultra Open Earbuds, Raul! If people on the phone are having trouble hearing you, make sure the microphone holes on the inner edges of the earbuds are not blocked. If that doesn't help, please contact our support team for further troubleshooting help. Regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very comfortable.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very comfortable, and you forget that you are wearing them. Highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Great Design, basic sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like honestly, I totally get “open ear” design.. but overall sound quality sounds a bit (low end). Bose is usually known for deep bass, however these provide none. As far connectivity goes, these only work if you download the Bose app to set them up first (No EQ features within the app for the earbuds) For $300 these should’ve also been waterproof. Great design though!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Obadiah, I am sorry to hear that the Ultra Open earbuds haven't met your expectations, The app is designed to make pairing the earbuds to your phone much easier on top of the features the app provides including the ability to control everything through the Bose Music app take personalization even further with Adjustable EQ to Control bass, mid-range, and treble levels as you go.
      This can be found in the audio section.

      As for their water resistance levels while not waterproof these boast a water resistance level of IPX4 so they can get splashed on, dripped on, sprayed on without worry.

      If you run into any issues, please reach out to support and we’ll be happy to help!
      https://bose.life/globalsupport

      Thanks
      Jack - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeat sound & can hear all things around you while listening to your music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and so happy with my eardburns i recommendent for sure

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    New Bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that they are not “inear” this ones i dont have sweaty ears

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    waste

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    way over priced and honestly its not great. the sound is meh and they fall off a lot

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi JulioV, thank you for sharing your feedback. The Bose Ultra Open Earbuds feature an innovative open‑ear design that combines incredible audio, all‑day comfort, and a cuff‑like fit. We’re sorry to hear they didn’t meet your expectations in terms of sound quality and fit. We’d be happy to provide guidance on improving stability, here’s a helpful guide you can use to ensure proper wearing of the Bose Ultra Open Earbuds: https://bose.life/3QaB1wQ

      We hope this helps, and we’ll also forward your feedback to our team as we continue enhancing our products.

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love love this product. I don’t have to compromise safety with the ability to listen to music and still hear the outside environment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for everyone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like them some time I feel like I don’t have them on

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Want to love them…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love these headphones. I’m an AirPod user and they were uncomfortable with my new piercing so I was look for something that didn’t go in my ear. These are super comfortable and I can here things really well, but it’s really hard for people to hear me on my calls, so I had to return them

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, I am glad that you were enjoying the comfort and features of the Ultra Open earbuds. We do have troubleshooting suggestions that can help with issues during phone calls: https://bose.life/4hIn02q. Should you need additional support, please contact our technical support team who will be happy to assist you. You can find their contact information here: https://bose.life/3rykPZR.

      Liam - Bose Customer support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great little head set

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset fits easily on ears and comfortable to wear for all day use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Business owners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great, I love the sounds and app from Bose products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the cash

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been great so far. Avid gym goer and runner here. They seem to be working well under both conditions so far. Plenty volume when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent Ear Buds OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and high quality reception and get value.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear bubs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds loud like having a party in your ears!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone calls were not clear to those you speak with, also the clip hurt my ear. I returned the item.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, thank you for sharing your experience. We’re sorry this isn’t the outcome we want for our customers, as our goal is for you to be fully satisfied with our products.

      For the microphone concerns, positioning can affect performance, if the earbuds aren’t seated properly, it may impact how clearly your voice is picked up. Please check this guide: https://bose.life/3Jlrhg5

      We hope these steps help improve the performance of your Bose Ultra Open Earbuds. If the issue continues, please reach out to our support team here: https://bose.life/contactus We’ll be glad to assist further and explore alternative solutions.

      Sophie - Bose Customer Support bose

  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Scratching sound after few days of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 pairs and both pairs ended up making a scratching noise after the first few days of use. Also didn’t last 10 hours even though it said 18. They would also just disconnect from my phone out of nowhere at random times. Don’t waste your money.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Cameron, thank you for sharing your experience with us. We’re very sorry to hear about the issues you’ve faced with your Bose Ultra Open Earbuds .Just to clarify, the Bose Ultra Open Earbuds are designed to provide up to 7 hours of play time (up to 4 hours with Immersive Audio or Auto Volume), up to 48 hours of standby, and an additional 19.5 hours of battery life with the charging case. For the scratching noise concern, we recommend checking out this troubleshooting guide: https://bose.life/4iiStJi to help resolve the issue. Regarding the Bluetooth disconnections, please note that connectivity may drop if your earbuds are paired to multiple devices with Bluetooth turned on at the same time. This troubleshooting guide: https://bose.life/3LUALQu will walk you through steps to address that as well. We hope this helps get things working smoothly again.

      These steps should help resolve both concerns. If the issues persist, please don’t hesitate to contact us at https://bose.life/contactus .We truly hope this helps resolve the issue for you! We’re happy to help!

      Sophie - Bose Customer Support bose