Customer Ratings & Reviews
- Model:
- 881046-0400
- |
- SKU:
- 11448125
Customer reviews
Rating 4.2 out of 5 stars with 2077 reviews
(2,077 customer reviews)Rating by feature
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Battery Life4.6
Rating 4.6 out of 5 stars
- Connectivity4.5
Rating 4.5 out of 5 stars
- Pros mentioned:Fit
Rated 3 out of 5 stars
Bose new Earbuds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easily fits on the ear but voice quality was average. Not worth $300.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm glad you like the Ultra Open Earbuds' fit! On voice calls, you won't get quite the same quality as when you listen to music, due to the different Bluetooth profile (HSP/HFP). I hope this is useful! Regards, Fiona M. - Bose Customer Support
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best purchase I could have made. I love these for when I’m at work or even just a run. I can still hear what’s going on what’s around me and still enjoy some good music.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Lunar Blue
I would recommend this to a friendRated 5 out of 5 stars
Bose Ultra
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought a pair for my wife. she loves them too. work great
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Moonstone Blue
I would recommend this to a friendRated 2 out of 5 stars
bad phone call quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the microphone quality for any kind of calls just isn’t there. the other person cannot hear you, and there’s no real fix.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Lunar Blue
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your experience with the Bose Ultra Open Earbuds. I’m sorry to hear that you’ve been having difficulty with the microphone quality during calls. To better support you, we have a handy guide that may help to improve the microphone performance of your earbuds. You can access the guide through this link: https://bose.life/49NYZ8u
We hope this will enhance your calling experience and help you get the best out of your Bose product!
Rein - Bose Customer Support
Rated 3 out of 5 stars
Returned for two reasons
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like them and keep them but returned it. My two cents. 1) It was not great for wearing longer times. Pain in the ear lopes. 2) Sound was audible to the persons nearby as a disturbing annoyance. I have the Bose frames that I use regularly, the sound from that was not nuisance to people around me.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Sadish,
I am sorry to hear that you have decided to return your Bose Ultra Open Earbuds because they were not comfortable enough for you and had sound leakage.
To have the best experience and comfort, we recommend checking this article to understand how to wear and adjust these buds: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001brKkAAI&language=en_US
For any questions, please don't hesitate to contact our team: https://bose.life/contact
Best regards,
Lau - Customer Support
Rated 4 out of 5 stars
Bose
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The innovation of how to hold os wonderful Surely next generation will have better ambient cancel mic
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
I would recommend this to a friendRated 5 out of 5 stars
Top comfort
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are not very loud in a loud environment but in quieter settings I absolutely love them. The call quality is lacking a little
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Great set and comfortable
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The volume is good and bakanced and its good for people who wan5 to avoid having tenatious when they are 30
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Lunar Blue
I would recommend this to a friend- Pros mentioned:Battery life, Comfort, Design
Rated 5 out of 5 stars
Small, Comfortable, Great Sound
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Inside the box is the ear buds themselves, charging case, charging cable, and warranty/safety informational guide. There is a quick start guide (QR code) on the inside of the opening of the box and thankfully I noticed before the box was thrown in the recycle bin. First Impression - These wireless buds sport a unconventional shape, but an undeniably extraordinary sound. QR Code/Quick Start - The quick start guide is very helpful in giving a move vivid description of how to put the headphones on, updates the firmware, lets you customize the key bindings of the buttons and equalizer/sound controls. I definitely recommend downloading the app. Open Earbuds/Comfort - Right out of the box, the buds stunned and left an impression as I personally had never used wireless headphones with such a design, external and hanging from the edge of the ear. Though I was certainly skeptical, the design has a comfort I’d never expected. They also don’t move much, despite being held on by not but their own countered weight. Strange design aside, they were quite easy to get used to as they weigh nothing and feel like even less. If not for the music, you could easily forget the buds are there. Sound/Calls - The sound most certainly sets the bar for wireless headphones. There’s an immense amount of base, and despite the design they do block out quite a bit of external sound. So much in fact, half volume seems to be plenty, even perhaps too loud, which is a first for a fan of loud music like myself. Also vice versa the way the buds rest allow for you to listen to the area around while the music is low for some ambience or perhaps motivation on a jog. Calls are extremely clear, and the microphone seems to capture sound well. Battery Life - The battery life was not included on the box, but they seem to last around 10-12 hours from a full charge, and charge twice in their case. It took two days of listening before the buds finally indicated a low battery, and the charge was relatively short, maybe 10 or so minutes for the buds in the case and 20 for the case. The case lets you know the charge status of each bud with individual indicators, as well as an indicator for the case itself. The only issue I could find with the headphones, was a sort of glitch that disabled my ability to change the volume on my phone once the headphones were connected. Restarting the music streaming app I was using seemed to fix it, while be it temporary as it is a reoccurring thing, so it may just be the streaming app itself and not the headphones. They are also magnetic, which goes for most earbuds, but the magnet on these is quite strong and gave me a startle when I discovered pair of earrings I was not aware were also magnetic. Overall, I am highly impressed with the design, the sound and the comfort of these headphone and I would highly recommend to friends and family.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
I would recommend this to a friendBrand response from Bose Support
Posted .Hello,
Thank you for sharing your review of the Bose Ultra Open Earbuds.
I am thrilled to hear that you love the great sound quality and comfort these buds offer, and sorry you are having issues with changing the volume on your phone when the earbuds are connected. As this is not normal, I would suggest performing a reset, following these steps: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001bufcAAA&language=en_US
If you have any questions or need assistance, please don't hesitate to contact our support team: https://bose.life/contact
Best regards,
Lau - Customer Support
Rated 5 out of 5 stars
Great open ear buds. Highly recommend.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love these earbuds. Open ear so I can hear my surroundings and listen to my music too. One thing though, if you wear a mask it gets caught on the elastic when removing the mask. Just be aware that when removing mask it will get caught and thrown off your ear.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
I would recommend this to a friendRated 2 out of 5 stars
Surely disappointed!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These do not live up to expectations! Sound has very minimal bass to them. On phone calls the individuals that I was speaking to could not hear me at all.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Lunar Blue
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi AntoineB, thank you for sharing your thoughts. The Bose Ultra Open Earbuds feature two microphones in each earbud, and wearing them properly can greatly enhance call quality. If the microphones are blocked, it may result in poor sound for the person on the other end of the call. To ensure the best performance, please make sure the microphones are not obstructed by headwear and that the earbuds are positioned correctly on your ears.
You can find more detailed guidance in this helpful link: https://bose.life/3YvjYXe
Additionally, the bass can be adjusted through the Bose app. If you’d like assistance with that, here’s another helpful guide for you: https://bose.life/3LiaueX
Jelyn - Bose Customer Support
- Pros mentioned:Comfort
Rated 1 out of 5 stars
Sound quality errors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a week into wearing them and they were “flickering” in and out with the sound. They fit pretty comfy for my ears.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, thank you for sharing your feedback on the Ultra Open Earbuds. We’re glad to hear that they feel comfortable on your ears and that you’re enjoying the fit. We appreciate you letting us know about the sound flickering you’ve experienced, and we’d love the opportunity to look into this further to help ensure your earbuds perform at their best.
Please connect with us so we can look into this for you. Visit: https://bose.life/48EXztC
Klariss – Bose Customer Support
- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Hurt ears
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is outstanding. However they hurt my ear lobe after just one hour of use. Hated to do it, but had to return
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - 60th Anniversary Diamond Edition
No, I would not recommend this to a friend Rated 4 out of 5 stars
Great but not for my ears
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not fit in my ears correctly ..kept falling out .. would give 5 if they fit !!
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
I would recommend this to a friendRated 5 out of 5 stars
Review for my new Bose Ultra Ear Buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was a bit skeptical due to fact that they don’t fit completely in your ear as my other bose ear buds did, but I have to admit that I’m very happy with these and the fact that I can still hear a bit even with them in my Ear.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
I would recommend this to a friendRated 5 out of 5 stars
Earbuds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sooo much better than I expected. Let's me zone out but still be aware of my surroundings.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
I would recommend this to a friend- Cons mentioned:Volume
Rated 2 out of 5 stars
Mr. Ron
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst pair of Bose I ever purchased. The volume on these is worse than a 15-dollar pair off amazon.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Ronnie, I'm sorry to hear of your disappointment! Thanks to their OpenAudio technology, the Ultra Open Earbuds are designed to channel rich, high-quality volume into your ears, whilst keeping your ears open to the world around you. If you're having volume issues, make sure your connected mobile device is turned up all the way. Another thing to try is a quick reset of your earbuds, which is done as follows: https://support.bose.com/s/article/ult-headphoneopn-resetting-your-product---ka08c000001bufcaaa?isSessionCreated=true&language=en_US. I hope this information is useful; if the volume issues continue, your local support team will be happy to continue troubleshooting with you. Warm regards, Fiona M. - Bose Customer Support
- Pros mentioned:Comfort
Rated 2 out of 5 stars
Wait til the next version at least
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for comfort and laying in bed bad for everything else. Mic is poor for calls in general unless in a completely quiet environment. I am hoping it can be fixed via update but not hopeful
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We're sorry to hear about your disappointment with your recent purchase. We understand that trying out a product before purchasing can be important. Your feedback is valuable to us, and we'll take it into consideration as we continue to improve our products. We recommend visiting this link in order to address the issue: https://bose.life/431eULD. In case the issue persists, please don't hesitate to reach out to our team.
Kind Regards,
Eric V. - Bose Customer Support
- Pros mentioned:Sound quality
Rated 2 out of 5 stars
Sound good , mic bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is okay but the mic was really bad Even in indoors -- it wasn't able to pick up
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - White Smoke
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Cheryl.
Thank you for your post. We are happy to hear that you love the sound quality of the earbuds. If the microphone on your product picks up your voice quietly or with added noise that makes it difficult for others to understand you during phone calls with your product, try the steps here: https://bose.life/3ATowhy. If you require further assistance, feel free to contact us at https://bose.life/3BgUIIU. We would love to help.
JaiSan - Customer Support
- Pros mentioned:Battery life
Rated 2 out of 5 stars
Not worth the hype
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.People tell me they hear an echo when talking to them. Definitely not recommended for the gym. You will hear everything. They are good for traveling or for studying. Excellent battery life.
This review is from Bose - Ultra Open-Ear True Wireless Open Earbuds - Black
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Lilia,
We're glad to hear that you find the battery life excellent and that they suit your needs for travelling or studying. However, we're sorry to learn about the echo issue during calls. Your comments are valuable to us as we continue to improve our products. Here is a link which would deem helpful with the echo issues you were facing on calls: https://bose.life/4a6Qm6c. If you still encounter difficulties with the product, please feel free to reach out to our support team.
Kind Regards,
Eric V. - Bose Customer Support














