Customer Ratings & Reviews
- Model:
- 881046-0400
- SKU:
- 11448125
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Dont waste your money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These have been nothing but issues since I got them. they worked for the first run and then have been cutting in and out and disconnecting from each other for minutes at a time. Now I am getting a not contacting all the pins in the case error. Sometimes i take the ear bud out of the case for or five times for them to connect. They wont charge randomly. Waste of money.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi TylerS, thank you for taking the time to share your experience with the Ultra Open Earbuds. We’re really sorry to hear about the issues you’ve been running into, that’s definitely not the experience we want you to have.
The problems you described, audio cutting in and out, the earbuds disconnecting from each other, and the “not contacting all pins in the case” message, suggest that the earbuds may not be making proper contact with the charging case or that the system isn’t functioning as intended. Here are a few steps that can help resolve this:
-Clean the charging contacts on both the earbuds and inside the case using a dry, soft cloth or cotton swab. Even a small amount of dust or residue can interfere with charging.
-Make sure the earbuds are seated correctly in the case, you should feel a magnetic pull and see the charging LEDs activate.
-Try the troubleshooting guide for connection issues here: https://bose.life/3ZBKKxw.
These steps will help get your earbuds back to optimal performance.
Daisy - Bose Customer Support
Nice
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this so much I should buy another one of this
I would recommend this to a friend- Cons mentioned:Volume
Poor hearing quality when using for talking.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible sound quality when taking calls. Okay sound quality with music. Had to turn it up to full volume. Can’t use it with one by itself like AirPods.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Schawayna, thank you for sharing your feedback. We’re glad to hear you enjoy the sound quality for music, and we’re sorry about the issues you’ve experienced with call quality and single-earbud use with your Ultra Open Earbud. Just to clarify, you can use one earbud at a time, because each earbud is designed to work independently, so you can listen to audio or take calls with just one if you prefer.
For help improving call quality, please check out this quick guide: https://bose.life/4oSXU4r. We appreciate your input, it helps us improve and serve you better.
Daisy - Bose Customer Support
Bose Earbuds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OMG the best earbubs ever. I wish I've know about this longer ago. I use it everyday:) Very Pleased with Bose:)
I would recommend this to a friendS Tier Earbuds
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever!!! Good buy. Would recommend to everyone!
I would recommend this to a friendLow Key, S Tier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones ever!!! Good buy. Would recommend to everyone!
I would recommend this to a friendNot my first choice.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not my favorite Bose purchase. I had high hopes for these to use at work, but driving in my pickup on bumpy dirt roads proves to be too loud and I can't hear my calls well. Seems like music can get plenty loud so not sure where the issue lies with voice calls.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for sharing your experience! Bose Ultra Open Earbuds feature a brilliant combination of innovative open-ear design, incredible audio, and all-day comfort. With a cuff-like fit, Ultra Open Earbuds leave your ears open to hear the world around you while Open Audio technology delivers rich, private sound.
If you're experiencing issues during phone calls, try the following steps to help resolve the problem:https:http://bose.life/4mJkzhz
Nj - Bose Customer Support
Cool but meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Meh they are nifty but the call quality was so bad.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your feedback! We're glad to hear that you're enjoying our Bose Ultra Open Earbuds. They offer a brilliant combination of innovative open-ear design, exceptional audio quality, and all-day comfort.
If you're experiencing microphone issues, adjusting the earbuds' position can often help. Here's a troubleshooting guide that may assist you: http://bose.life/4pCR2st
Nj - Bose Customer Support
- Pros mentioned:Sound quality
Help me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Iam having a lot of trouble putting this on and I have to hold it on my ear to hear the music but that's the only way I can hear the sound which is awesome
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Valerie, I'm sorry to hear you're having trouble wearing your Ultra Open Earbuds, especially since you love the sound! Here's a guide that should help you wear and adjust your buds: https://support.bose.com/s/article/ult-headphoneopn-wearing-and-adjusting-your-earbuds---ka08c000001brkkaai?language=en_US. If that doesn't help, then please contact our customer support team, who will happily take a closer look with you. Warm regards, Fiona M. - Bose Customer Support
- Pros mentioned:Sound quality
Bose, ultra open
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 3 months of use the battery died and did not charge anymore ,The sound quality is good but the environment has to be silent
No, I would not recommend this to a friendBrand response from Bose Support
Posted .We're sorry to hear about the battery issue after just three months of use. That’s definitely not the experience we want for our customers. If you haven’t already, we recommend reaching out to Bose support, as your device may still be under warranty. You can reach out to us on our website here https://bose.life/globalcontact, or via any social media platform.
Kind Regards,
Eric V. - Bose Customer Support
- Pros mentioned:Comfort
I really wanted to love them.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cons- Phone calls sound like you’re in a wind tunnel and it’s difficult to hear even if you’re inside. If you play your music louder, people next to you can easily hear it. Pros - they are very comfortable and do not come off of your ears.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm glad you like the comfort and stable fit of your Ultra Open Earbuds! At most listening levels, people around you shouldn't hear anything; however, they may do if you use the earbuds at loud volumes in quieter environments. On phone calls, make sure your earbuds are being worn correctly, see here: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001brKkAAI&language=en_US. Our support team will provide further assistance, if needed. Warm regards, Fiona M. - Bose Customer Support
Bose earbuds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item! A little expensive but well worth it. The noise canceling is awesome.
I would recommend this to a friendBOSE ultra
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how I do not have to take out my Earphones or use transparency mode which decreased my battery consumption on my other buds. so these are amazing and hardly notice they are on.
I would recommend this to a friend- Pros mentioned:Battery life, Design, Fit
Unique Design - Mixed Impressions
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The clip-on design takes some getting used to, and initial wear can be uncomfortable. I found the sweet spot after a few days, but larger ears might struggle. They stayed secure during movement, but the pressure on the ear cartilage could be bothersome for extended periods. The audio quality is excellent, even in noisy environments. Music and podcasts sound crisp and clear, with a surprising amount of bass for open earbuds. The "immersion" modes are a neat gimmick but don't significantly enhance the experience. However, call quality was a major letdown. My voice sounded muffled and distant to callers, making them a less ideal choice for frequent calls. The battery life is quite impressive, lasting for over 7 hours of continuous use. Charging is quick, and the case offers convenient top-ups. Feature-wise, they're fairly basic, with limited controls and the Bose Music App causing initial connectivity issues. Aesthetically speaking, the design is very distinct, setting them apart from traditional earbuds. The open ear design is unconventional and received varied reactions, with some finding the design interesting while others described them as odd. Thinking back to a popular "pod" style earbud, its not uncommon for innovative designs to challenge expectations. Pros: * Excellent audio quality, even in noisy environments * Open-ear design for situational awareness and comfortable conversations * Secure fit during movement * Long battery life with quick charging Cons: * Uncomfortable initial fit, especially for larger ears * Poor call quality with muffled microphone audio * Limited features and initial connectivity issues with the Bose Music App Conclusion: The Bose Ultra Clip Ear Buds offer exceptional audio quality and a unique open-ear design, suitable for music and podcasts in noisy environments while maintaining awareness. However, the initial discomfort, questionable call quality, and limited features may deter some users. Those prioritizing multi-functionality and frequent calls may prefer other options. Still, for those seeking open-ear listening with top-notch audio, they're worth considering if you can adapt to the fit
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
Thank you for writing your review about the Bose Ultra Open Earbuds.
I am thrilled to hear that you love their exceptional audio quality and design, but sorry you were having difficulties finding a comfortable fit to wear them all day, and that you had connectivity issues with the Bose Music app.
If the connectivity issues are still occurring, please try to reinstall the app and make sure you are using the latest software version.
Regarding the fit, you can check this article to find out how to wear and adjust them: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001brKkAAI&language=en_US
If you need further assistance, please don't hesitate to contact our support team: https://bose.life/contact
Best regards,
Lau - Customer Support
Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They are super convenient but Bose products for the ear NO Base!!!! As usual. When I think Bose I think clean, clear, and base. How they say substance!!! I want to hear every instrument
I would recommend this to a friendBrand response from Bose Support
Posted .Hello Yolanda, I'm sorry to hear of your disappointment with the Ultra Open Earbuds' bass performance! Don't forget that these earbuds come with an Equalizer built into the app. This allows you to fine-tune your sound, in order to achieve the bass, mid and treble output that you're looking for. To use the Equalizer, go to the Bose app, select your earbuds, then tap the "EQ" button in the lower-left corner. Or, within the "Sound" section of the Settings menu, select "Equalizer". I hope this information is useful! Warm regards, Fiona M. - Bose Customer Support
Good but not right for me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They do not fit my ear well at all. Also they are not very loud. Just not right for me.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there! Thank you for your feedback. We're sorry to hear you're experiencing issues with your Bose Ultra Open Earbuds. No worries we're here to help.
To assist with fit and comfort, please refer to this guide: https://support.bose.com/s/article/ult-headphoneopn-wearing-and-adjusting-your-earbuds---ka08c000001brkkaai?language=en_US
For audio-related concerns, you can follow these troubleshooting steps: https://support.bose.com/s/article/ult-headphoneopn-low-audio-from-product---ka08c000001bugkaaa?language=en_US
If the issue persists, feel free to reach out to us for further assistance:
https://global.bose.com/en_us/index.html
We're happy to assist you.
Kelly - Bose Customer Support
Yass
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Haven’t had any issues, always using them!
I would recommend this to a friendBose Earbuds
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love these earbuds, I would recommend these to a friend
I would recommend this to a friendBest earbuds ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great earbuds, I dont have to worry about loosing them! I need to buy another pair , so that I can have a spare on hand when the battery needs charging. Sometimes I forget that I have them on!
I would recommend this to a friendMay Not Fit Large Ears
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It will not fit in my ears. Perhaps the rim of my ears are a bit thicker than average - but not by much. I felt like the buds will not sit correctly in my ears no matter how many times I repositioned them. Unfortunately, these buds only come in one size. So if your ears are a bit larger than average, you may run into the same issue as me. Due to this, the quality of the sound didn't sound to great to me (But I think if they sat in my ear correctly, it probably would've sounded better). I really hope that Bose can make these buds in a larger size - because I was really looking forward to owning them. I decided to return mine.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Kimm, I'm sorry to hear you returned your Ultra Open Earbuds due to the fit not being quite right. The Ultra Open Earbuds are designed to fit as wide a range of ears as possible, however it is true that fit is subjective from customer to customer. Trying to reposition the earbuds is a good thing to try, and perhaps the following fit guide will also help: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001pWLKAA2&language=en_US. Warm regards, Fiona M. - Bose Customer Support