Customer Ratings & Reviews
- Model:
- 881046-0400
- SKU:
- 11448125
Rating by feature
- Sound Quality
Rating 4.4 out of 5 stars
- Battery Life
Rating 4.6 out of 5 stars
- Connectivity
Rating 4.5 out of 5 stars
Ehh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my wife. These are not good for talking on the phone. Otherwise it’s as described but disappointed about the microphone!!
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello Julian,
We're sorry to hear that the microphone didn't meet your expectations for phone calls. While our product description outlines the features and capabilities of the headphones, we understand the importance of clear communication during calls. We recommend visiting our article in order to address the microphone issue: https://bose.life/431eULD. If you have any further questions or the issue persists, please reach out to our customer support team.
Kind Regards,
Eric V. - Bose Customer Support
Bose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy! Really excited to have the this in my daily life from to personal. Highly recommend!
I would recommend this to a friend- Pros mentioned:Battery life
Good yet the price point doesn’t align with sound.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good yet the price point is way too high for the Level of quality. The sound during a phone call is absolutely horrendous. The fitment I’ve grown accustomed to but still is less than functional during vigorous exercise. Battery life and change time is great.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm glad you're enjoying the battery life of your Ultra Open Earbuds, and that you've grown accustomed to their fit most of the time. Though these earbuds won't provide quite the same experience as earbuds that sit directly in the ear canal, we'd like to assist and advise on the points you've raised. Please contact our support team here: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support
The worst headphones fro gym
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The lack of noise canceling makes these completely useless in my opinion Unless you want to listen to them in your bedroom
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
By design, the Open Earbuds don’t block out the world or have noise cancelling, however, they do have an automatic volume control feature, accessible in the Bose app, that helps you hear your music evenly as your environment changes from quiet to loud and back. But in very noisy environments where noise cancelling is helpful, traditional earbuds such as the QuietComfort Earbuds could be a better choice.
Best regards,
Lau - Bose Customer Support
Lame product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are not good, noise canceling or otherwise weird feel and worse sound experience via bone conduction
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi Joshua! We appreciate you sharing your feedback with us, it truly helps us continue improving our products. We’re sorry to hear that the Bose Ultra Open Earbuds didn’t meet your expectations. That’s not the experience we want you to have.
Ultra Open Earbuds feature an innovative open‑ear design that combines all‑day comfort with rich, private sound delivered through our OpenAudio technology. Because they are designed to keep your ears open to the world, they do not include noise‑cancelling features and will naturally feel different from traditional in‑ear or over‑ear headphones. This open design is what allows you to enjoy your music while staying aware of your surroundings.
Comfort can vary from person to person, and sometimes a small adjustment can make a noticeable difference. You can try sliding the earbuds slightly up or down the outer part of your ear to find a position that feels more natural and improves sound balance. This can also help avoid pressure points or interference with jewelry.
For step‑by‑step guidance on wearing and adjusting your earbuds, you can follow our full guide here: https://bose.life/47yqhOs
If you’ve already tried adjusting your earbuds and you’re still experiencing discomfort or sound issues, our support team is ready to help you further, including troubleshooting the audio concerns you mentioned: https://bose.life/contactus
We hope these tips help improve your experience so you can get back to enjoying your earbuds more comfortably.
Sophie - Bose Customer Support
Do not use these for phone conversatikns
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought these to be able to use as blue tooth while wearing my hearing aids, but, unfortunately the microphones on these are awful, and people i was trying to talk to on the phone couldn’t hear me. By the time I gave up on them, it was too late to return them, so I’m just out $300, and the earbuds are in the trash
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello! We understand how important clear call quality is, and we’re sorry to hear the microphones didn’t meet your expectations, Joshua. We’d love to help you find a solution.
You may check this helpful guide for microphone concerns: https://bose.life/3K7nJyk And our team is ready to assist you further and explore options to improve your experience.
Gloria - Bose Customer Support
Terrible phone calls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phone calls are terrible but otherwise good buy to listen music.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thank you for sharing your feedback! We’re glad you’re enjoying the Bose Ultra Open Earbuds for music. Ultra Open Earbuds combine an innovative open‑ear design, rich Open Audio sound, and all‑day comfort, their cuff-like fit keeps your ears open to the world while delivering private, immersive audio. If you’re experiencing microphone issues, please follow the troubleshooting steps in the provided link: https://bose.life/3LXUSNK
NJ - Bose Customer Support
Defective
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I can not use them. I charged them before the first use and they were fine. Now they will not charge and I can not use them at all
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi user817301, thank you for sharing your feedback on the Bose Ultra Open Earbuds. We’re very sorry to hear that your earbuds are no longer charging after the first use.
Charging issues can sometimes happen due to connection points or debris on the charging surfaces, but if the earbuds will not charge at all, we’d like to help you get this resolved as quickly as possible.
Please try the steps in this quick guide to help restore charging:
https://bose.life/3MPLYCD
Daisy - Bose Customer Support
Not their best earbuds
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not really pleased with the sound quality you typically enjoy when you use any Bose products. For the price, it doesn't offer the same benefits as the AirPod Pros.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey, thanks for sharing your feedback on the Bose Ultra Open Earbuds. With OpenAudio technology, they deliver rich, private sound while maintaining awareness of your surroundings. We’re sorry to hear the sound quality hasn’t met your expectations. Be sure to check out our helpful support article at https://bose.life/4qhHtyn which will help improve your experience. Hope it works!
Klariss - Bose Customer Support
Bad Bluetooth connection.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it should be not a struggle to switch between Bluetooth devices. I’m beyond frustrated and I e had these less than 3 days. I want to say it’s my weeks but these ear buds do not switch from my work computer to iPhone seamlessly. You have to go through an app and even then it doesn’t recognize my computer.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Thanks for your review! The Ultra Open Earbuds don't support multi-point, but you can switch between two previously connected devices by setting a "Switch Devices" shortcut in the Bose app. If any Bluetooth recognition issues persist, please contact our support team for help: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support
Ear buds
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These ear buds work great. They don't hurt the ears. And the sounds is awesome.
I would recommend this to a friendEar buds
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was amazing don’t regret it one bit. 10/10 I would recommend it
I would recommend this to a friendBose head phones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not allow sound in unless the volume is considerably low. Sound is mediocre at best. And if you want to listen loudly you cannot.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .I'm sorry to hear of your disappointment with the Ultra Open Earbuds! These earbuds are designed to provide world-class Bose audio, while enabling you to enjoy your surroundings. We'd like to check your earbuds are being used optimally, so we can help you get the best out of them. We look forward to hearing from you! Warm regards, Fiona M. - Bose Customer Support
- Pros mentioned:Comfort
Not for me
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a long time Bose fan, and thought these Open Ear earbuds would be great for walking/exercise. While they were very light weight and comfortable. I could never find a position that provided even "decent" sound quality or volume. I returned them.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi William, happy to hear you're a long-time fan of our products! Although you enjoyed the comfort and feather-light grip of your Ultra Open Earbuds, I'm sorry to hear you weren't able to find the sound and volume you were looking for. While an open-ear design may not be as loud as a closed-ear design, you can try resetting your earbuds, as shown here: https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001fddgAAA&language=en_US. Our support team will also assist further, if this is needed. Regards, Fiona M. - Bose Customer Support
Too Many Issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The concept is great, however they were constantly disconnecting to where you need the case to do a “hard reset” to get them to connect again. I couldn’t even get through 30 minutes without them messing up like that. I had to return them. Definitely not worth the frustration. It’s a known issue…which I didn’t know before I purchased.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hi there, we appreciate your valuable feedback. The Bose Ultra Open Earbuds are designed to offer a great mix of comfort, sound quality, and innovative features. With multipoint connectivity, you can seamlessly connect to up to two devices via Bluetooth.
That said, Bluetooth disconnections can occasionally occur due to factors like signal interference, the distance between the earbuds and the connected device, or nearby electronics. These can impact performance depending on the environment.
If you’re open to giving them another shot or exploring other models, feel free to reach out, we’d be more than happy to help you find the perfect match for your needs.
Kurt - Bose Customer Support
Father’s Day Gift Made Easy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoyed the fast shipping and description for the product
I would recommend this to a friend- Cons mentioned:Volume
An Interesting Piece of Garbage
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just like any TWS earbuds Bose been made in recent years, it's an interesting piece of industrial garbage. It's perfect set of sports earbuds with a perfect usage scenario when you sitting indoor under a quite atmosphere. Ah, no need to mention the small issues like no ANC, volume extremely low and not for people with big ears, those are harmless small problems that not worth mention.
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hey there, thanks for sharing your feedback. By design, Ultra Open earbuds do not block out the world or have noise cancellation. However, they do feature an automatic volume control feature which will help you hear music evenly as your environment changes around you. In addition, proprietary Bose OpenAudio technology allows the earbuds to play rich, immersive audio privately. The buds are designed to fit all; the light-as-air flex arm provides enough grip to keep the buds secure on any size ear. They're even designed to attach to a part of the ear that does not interfere with most glasses, hats, and piercings!
Lau - Bose Customer Support
Meh
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price they are nothing special and seem to make a clipping sound from time to time when listening to music on my iPhone and Apple Music
No, I would not recommend this to a friendBrand response from Bose Support
Posted .Hello,
Sorry to hear that you're experiencing a clipping sound from your headphones. This is not what we would expect and are sorry you had this experience. You have a 1 year warranty and lifetime of support available through Bose for your product. If you require support, you can contact us directly via https://bit.ly/3UNtwsQ for a solution to your concerns.
Tegan - Bose Customer Support
Worth it
|Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get for bike rides you can still hear everything around you
I would recommend this to a friend- Pros mentioned:Battery life, Design, Sound quality
Incredible sound, great hardware, but not for me
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Bose Ultra Open Earbuds are clearly an innovative new design from Bose. I can see this design's appeal for many people, but it's not for me. The earbuds come in a nice, compact case that boasts nearly 20hrs of charge time. The earbuds themselves will last about 4 hours with immersive audio on and about 6 hours with it off. I'm impressed with how the earbuds are placed in the charging case. Since these earbuds are flexible and longer shaped when stretched out, I was concerned I'd have to fiddle with putting them back in the case, but they slip in effortlessly and are held in place by strong magnets. There is also a USB-A to USB-C cable included in the box. I must say that the immersive audio versus regular stereo audio is pretty special. The immersive audio has a more concert/stadium like sound to it, despite being an open ear design. I would say that the sound quality is the best of any earbuds I have tried. Downloading and connecting the earbuds via the Bose app was effortless and worked first time. Bose achieved a great quality sound while still being truly open. In other words, while the music quality is exceptional, I could also hear everything going on around me as if the earbuds weren't even there. They truly are open air. However, these aren't for me. Frankly, it took me about 10 minutes to figure out how to put them in my ear. They do feel comfortable and once they are on you don't feel them hardly at all, but every time I try to put them on I end up having to fiddle around until I get it right. I also don't like the fact that others around me can hear the audio if in a quiet space. If there's even just a little bit of background noise I'm sure it won't be an issue, but in a very quiet area others will hear it if they are nearby.
I would recommend this to a friendBrand response from Bose Support
Posted .Hello,
Thank you for writing your review about the Bose Ultra Open Earbuds.
I am happy to hear that you love how they sound and how you can easily forget that you are wearing them thanks to their fit and lightweight.
If you are experiencing difficulties to position them, please check this article:
https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001brKkAAI&language=en_US
If you need further help, you can always contact our support team: https://bose.life/contact
Best regards,
Lau - Customer Support