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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.2 out of 5 stars with 2078 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 93 Showing 1,841-1,860 of 2,078 reviews
  • Rated 2 out of 5 stars

    Nothing I liked about them.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sit awkwardly on your ears. No amount of adjusting helped. This causes the sound to not properly get to your ear. The audio quality was that of something far cheaper. I usually love Bose products but they have seemed to gradually go down in quality with each new item.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    BOSE ALWAYS DOING THEIR JOB

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 OUT OF 10, REALLY RECOMMEND BOSE ALWAYS DOING THEIR JOB

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Music friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for music but not for phone calls………………………..

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience. We're glad to hear you're enjoying the music quality. If you encounter any issues with phone calls, please don't hesitate to reach out to our support team for assistance.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    Speaker quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    People say they can’t hear me I have to constantly speak loud. They are comfortable

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Erica, I am glad to hear that you are finding the Ultra open earbuds comfortable. If you are finding difficulty during phone calls, I recommend that you view our suggested troubleshooting steps found on our product support website here: https://bose.life/431eULD.
      Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    not good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only for music not call The sound in music is very good, not in calls

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Newest version of Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my new earbuds there great!! Get you some!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and is exactly what I expected!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Are these best open-ear in This moment, excellent’

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Poor product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is not effective. Low sound quality and can’t use it for phone calls. Connectivity is poor.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Vick, In order to get the best comfort and audio experience, please check our fit guide for the Ultra open earbuds: https://bose.life/4dFT2cl Contact us if you need further assistance: https://bose.life/3rykPZR Best regards, Lau - Bose Customer Support bose

  • Rated 3 out of 5 stars

    So so

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fit ok but u have to play with them not for me

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Anthony,

      Please check our fit guide if you need assistance adjusting correctly the Bose Ultra Open earbuds: https://bose.life/4efpjYn

      For further assistance, contact us: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 3 out of 5 stars

    They're ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They where ok just not worth the money. Every call taken people would say often they couldn't hear me.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear that people had trouble hearing you when you spoke to them using your Ultra Open Earbuds. If this happens, our support team will gladly assist, see here: https://support.bose.com/s/get-help-landing-page?language=en_US. Regards, Fiona M. - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Bad product for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I return these ear buds the very next day, could i couldn't hear people clearly and people kept asking me to repeat myself and for a 200 dollar pair of ear buds i couldn't use them

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for your feedback. The Bose Ultra Open Earbuds are designed with an open‑ear fit so you can stay aware of your surroundings, and each earbud includes two microphones for clear calls. Proper wearing of the earbuds is very important, please ensure that the microphone openings on the inner edges of the earbuds are not blocked. Blocked microphones can result in poor sound quality for the person on the other end of the call.

      We’re sorry to hear that you’ve already returned it, but if you still need assistance, here’s a helpful guide: https://bose.life/49cHka5

      Jelyn - Bose Customer Support bose

  • Rated 3 out of 5 stars

    It’s just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Music sometimes randomly pauses for a couple seconds. Also makes a cracking noise at time.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      If your music is pausing or making a crackling sound, try rebooting your connected mobile device. Also try a different device, to compare performance there. Regards, Fiona M. - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Never again!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was bad. The only thing i liked about them was look. They were stiff, sounded ok as long as nothing was playing in the background. Call quality was the worse, it sounded like people were whispering. Bought them the day before my trip returned them as soon as i got to my destination. So yourself and wallet a favor and go with the OneDot Shokz. 10x betterand $100 less. Not to mention that the OneDot can be connected to 2 devices at the same time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    No

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have good sound but for calls they are the worst, they are not worth it and very expensive

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Heyling, In order to get the best comfort and audio experience, please check our fit guide for the Ultra open earbuds: https://bose.life/4dFT2cl Contact us if you need further assistance: https://bose.life/3rykPZR Best regards, Lau - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Really bad don't purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bad product everybody can hear what i am listening to. Really bad sound quality. $25 openear buds works better than them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback. Bose Ultra Open Earbuds does have OpenAudio technology it is designed to deliver rich, deep audio directly into the ear canal while using proprietary methods to minimize sound spillage in other directions. In most environments and at typical listening levels, people around you won’t hear anything.

      However, if the volume is turned up to the maximum in a very quiet setting, others may notice that something is playing, but they won’t be able to hear any detail unless they are very close.

      Gloria - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Teresa o

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like the Bose open clip. I took them Back

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback. The Bose Ultra Open Earbuds offer a unique blend of open-ear design, rich audio, and all-day comfort. With a cuff-like fit, they keep your ears open to your surroundings while OpenAudio technology delivers immersive, private sound.

      Feel free to browse our Bose website to explore other products that may better suit your needs.
      Here's the website: https://www.bose.com/home

      Jelyn - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Over priced.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without a doubt not worth the money. The sound quality and loudness were aweful. Conversations over the phone using these ear buds were terrible anyone I talked to could barely hear me and I couldn’t hear them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello, thank you for sharing your experience. We’re sorry this isn’t the outcome we want for our customers, as our goal is for you to be fully satisfied with our products.

      For the microphone concerns, positioning can affect performance, if the earbuds aren’t seated properly, it may impact how clearly your voice is picked up. Please check this guide: https://bose.life/3Jlrhg5.

      We hope these steps help improve the performance of your Bose Ultra Open Earbuds. If the issue continues, please reach out to our support team here: https://bose.life/contactus. We’ll be glad to assist further and explore alternative solutions.

      Sophie - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality to listen to videos or music is good. But the quality to make phone calls is very bad. There is no noise cancelation and the person sounds like they're talking through a Tin can.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello David, I am glad to hear that you are enjoying the audio quality of the Ultra Open earbuds. For audio quality issues during calls, you can view our troubleshooting articles from our support webpage here: https://bose.life/3ATowhy. Should you need additional support, please feel free to contact our technical support teams, who will be more than happy to assist you: https://bose.life/3rykPZR.

      Liam - Bose Customer support bose

  • Rated 2 out of 5 stars

    Not so comfortable or typical Bose sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dont fit in the ear so that you can hear the best sound. I think they need to aim into the canal more.

    No, I would not recommend this to a friend