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$299.00

Customer reviews

Rating 4.2 out of 5 stars with 2078 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 2,078 reviews
  • Rated 1 out of 5 stars

    Bose ear clip headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are excellent when you first get them but when a couple months pass there useless. The charging pens on the case is sorry and always gets stuck so I can’t charge my headphones. This is the second time.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey KobieW, we're happy to hear you enjoy the Ultra Open Earbuds. Bose buds are designed to be durable and reliable. Rest assured that if you contact our service team, we'll be able to quickly resolve your charging concerns. Reach out to us at http://bose.life/globalsupport.

      Marlo - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Deeply Disappointed — Twice

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - Bose earbuds failed twice—charging issues. - Returned once, second pair failed too. - Charging flaw ruined a trusted brand. - Disappointed—Bose earbuds won’t charge. - Great brand, but these earbuds failed me.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for your honest feedback, Jeanne. We're truly sorry you're still experiencing issues with your Bose Ultra Open earbuds. We’re here to help and make sure this gets sorted out for you. Please don’t hesitate to reach out to us directly using this link, and we’ll assist you further.
      http://bose.life/globalsupport

      Marlo - Bose Customer Support bose

  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Great concept design

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great concept design was trying to replace my AirPods Pro because I kept on falling out but after listening sound quality is not good. I was expecting something better from Bose I’m actually returning them because it’s not worth the $300 price tag. 

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am sorry to hear that you are not happy with the Bose Ultra Open Earbuds.

      Their design is different from any other Bose earbuds, so we understand if you are not used to such product. They will not block out noises like any other earbuds would as they don't sit in your ears and don't have noise cancellation, however the Bose OpenAudio as well as the Immersive modes and how they will fit comfortably in your ears, are great technologies that offer low leakage, spatial audio so you can wear these buds all day to enjoy your music, and still be aware of what's happening around you.

      If you have any questions, please don't hesitate to contact our support team: https://support.bose.com/s/get-help-landing-page?language=en_US Best regards, Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 1 out of 5 stars

    Great sound

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is wonderful but the fit is not for all ears. They kept falling out of my ears and I adjusted them several times and they still kept falling out

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Sarah,

      Thank you for your feedback. We're delighted to hear that you appreciate the sound quality of our product. However, we understand your frustration with the fit not being suitable for your ears. Our goal is to provide products that cater to a wide range of users, and we apologize for any inconvenience caused by the fit issues you experienced. We would also recommend visiting this article that explains how to achieve the best fit for your earbuds: https://bose.life/3Vgf2oK. We value your feedback and will take it into consideration as we continue to improve our products.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Poor voice quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good when listening to music but not for calls. Beware!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very bad device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bad purchase. It's not what I expected the audio is very bad when I want to talk on the phone the audio is very bad. All bad. I regret the purchase.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Yolanda! We’re sorry to hear that our Bose Ultra Open Earbuds did not meet your expectations. One common factor that can affect microphone performance is the positioning of the earbuds. If they’re not seated properly, it may impact how clearly your voice is picked up. To help improve this, please check out this helpful guide: https://bose.life/3Jlrhg5

      We hope these troubleshooting steps will help you get the best possible performance from your Bose Ultra Open Earbuds. If you continue to experience issues, please reach out to our customer support team here:  https://bose.life/contactus We’ll be happy to assist further and explore alternative solutions.

      Sophie - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Bose Should Be Embarrassed By These....

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Bose?... I bought these on sale for $230 and wanted to return them after 5 minutes of use. Music quality is okay and call quality is awful. DO NOT buy these unless you'll be in a perfectly quite environment the entire time of use. There are several options that are MUCH BETTER than Bose for half the cost. Go look at Shokz and JBL, you'll thank me. Will be returning for a refund.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear you decided to return your Ultra Open Earbuds, though you were happy with their music reproduction performance. If you're having trouble hearing or being heard on calls, firstly make sure that your earbuds are using the latest firmware; Bose released firmware version 4.0.22 to improve the customer's experience on calls. If that doesn't help, I'd also make sure you're wearing your earbuds optimally, see here: https://support.bose.com/s/article/ult-headphoneopn-wearing-and-adjusting-your-earbuds---ka08c000001brkkaai?language=en_US. I hope these tips are useful, and please don't hesitate to contact your local support team for any other troubleshooting assistance. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 2 out of 5 stars

    Horrible

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great for music, but if you're looking to use these as earbuds to hear people while talking, DONT... Its a waste of money and time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not what i was expecting from this brand. Not loud enough. Was hard to hear other people on calls or music.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi user942998, thank you for sharing your experience with us. We’re truly sorry to hear that the Ultra Open Earbuds didn’t meet your expectations, especially regarding sound volume and call clarity.

      You should absolutely be able to enjoy clear audio and hear calls comfortably. This isn’t the experience we want for our customers, and we appreciate you bringing it to our attention.
      Sometimes a few quick adjustments can make a noticeable difference.

      Please check out this quick guide to help resolve the volume issues:
      https://bose.life/4ssJTfW

      Daisy - Bose Customer Support bose

  • Rated 1 out of 5 stars

    I want to return

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not worth the money . Not loud enough and people cant hear u.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi! Thank you for sharing your experience with the Bose Ultra Open Earbuds. I understand you’re noticing that the sound isn’t as strong as you’d like and that others may have difficulty hearing you. We’re committed to helping you get the best performance from your earbuds.

      To assist you further, we have a helpful guide that can improve the audio, please refer to this link: https://bose.life/4aow5vG

      We also have a dedicated guide to optimize the microphone performance, please refer to this link: https://bose.life/3NGNvuZ

      We hope these resources help enhance your listening and calling experience with the product!

      Rein - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can barely hear when you run. Also call quality sucks you can barely hear the person on the phone and they can barely hear you too. I returned mine

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Stephanie, thank you for sharing your feedback on the Bose Ultra Open Earbuds. They're designed with a cuff‑like fit, the Ultra Open Earbuds keep your ears open to the world around you while Bose OpenAudio technology delivers rich, private sound. Sorry to hear that hasn't been your experience. Be sure to check out our helpful support article at https://bose.life/3Kn4X6g which will help improve your experience. Hope this helps.

      Klariss – Bose Customer Support bose

  • Rated 3 out of 5 stars

    Microphones is terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Call on the other end complains of too much backround noise

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ear buds

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very good with phone call can hear back noise very bad

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear your Ultra Open Earbuds are not performing well on phone calls! Our support team would like to assist you via troubleshooting, so do get in touch: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Bose, ultra open earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was really excited to purchase as the concept of the headphone was unique. I really disliked them the moment I tried them on. They didn't fit well, the sound was horrible.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Edgar, the Ultra Open Earbuds are designed to provide all-day comfort in addition to rich, private sound, enabled by Bose OpenAudio technology. Our handy guide at https://bose.life/47JDhAb will make sure you're getting the most from your buds -- both in relation to fit, comfort, and exceptional sound quality.

      Marlo - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Idk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t fit my ears well and they suck for phone calls

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Bose ear piece

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot of static and people can barely hear me.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Janice, if you are finding difficulty with the Ultra Open earbuds during phone calls, I recommend that you view our suggested troubleshooting steps found on our product support website here: https://bose.life/431eULD. For issues with unwanted noises, please view this article for troubleshooting steps: https://bose.life/43fF6SK.
      Should you need any additional support, please feel free to reach out to our technical support teams, who will be more than happy to assist you further: bose.life/3rykPZR. Liam - Bose Customer support bose

  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    So different but super cool.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose Ultra Open Earbuds are my first experience with an open ended earbud. I’m not gonna lie, I was very confused at how to put these in it first, but thankfully the Bose Music app had a neat little video to show you how to use them. Pairing and setting them up was pretty easy and I had no connectivity issues each time I use them. Something I really like about the Bose Ultra Open Earbuds is the fact that you can still hear everything around you while enjoying your music. It’s almost like walking around with your own soundtrack to your life going on. The Bose music app can help you set up some customized features to make them sound good to your ears. The sound is surprisingly rich and full when you’re in a more controlled setting. If you are out and about in loud areas, you won’t hear the music as well obviously because they are open ended earbuds. The Bose Ultra Open Earbuds we’re surprisingly comfortable once I got a proper fit and honestly forgot they were there. I tested them out at work using my hair to cover them and I could still hear everything around me perfectly and safely. I can’t speak to how long they will last but I’ve used them for 3 to 4 hours straight and still had 70% battery left. This being my first pair of open ended earbuds. I was quite surprised at how great they sounded, and I’m really glad to have them in my repertoire of headphones and earbuds. I have honestly really been enjoying using the Bose Ultra Open earbuds.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too expensive, quality is lacking.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these earbuds for 2 months and if you are listening to music they work fine, they do not work well for talking on the phone. I wish I could return but it is too late.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Cheryl,

      It is great to see you like the earbuds for music. Please try the guide here https://bose.life/431eULD to help with mic audio, and contact us https://bose.life/contact for support.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Fit, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Lightweight & Comfortable. I can hear it all.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To preface this review, if you buy these Bose Ultra Open Earbuds expecting the best sound available, then you are probably going to be a little disappointed. However, these aren't made to have the best sound available. They are made to provide great sound when listening to music, calls, or watching shows/movies and still be able to hear what's going on around you. They exceed at this goal tremendously while still providing very, very good sound. Setup with the Bose app is simple. I had them connected to my phone and was listening to music in a few minutes. Listening to clear and quality sounding music with earbuds on while still being able to carry on a conversation is something I didn't know I needed. It's a pretty spectacular achievement, especially having never tried open concept earbuds and generally having been skeptical of them in the past. I've tried running with them on, laying with them on, and just sitting and listening. In all scenarios I've been extremely impressed with how I can hear everything, the music and sounds around me. These earbuds are so comfortable; by far they are the most comfortable earbuds I own. They are very lightweight and they stay in place no matter what I'm doing. My favorite aspect so far is wearing them in bed. In-ear earbuds get uncomfortable quick with my head on a pillow, but these don't bother me at all. And with the open concept, I am still able to hear if my children are up at night. I cannot express how much these have impressed me in that respect. With the open concept, expect to lose some of the sound quality you are used to with high priced in-ear noise cancelling earbuds. I've noticed that the bass especially doesn't hit as hard. That said, the sound quality is still fantastic. It's clear as can be even while hearing outside noise. I highly recommend these for anyone looking for lightweight, comfortable, high quality, open-ear earbuds.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst brand on phone calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Receiving calls on thess ear buds is the worst experience i have ever had , they are horrible on call the other person on cant hear you as well as your self . But they are good on the music

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Chris, thank you for your feedback. The Bose Ultra Open Earbud has a OpenAudio technology, it’s designed for moments when staying aware of your surroundings is key, like navigating busy streets or chatting in the park. The Ultra Open Earbuds are crafted to rest gently on your ears and direct sound inward, allowing you to stay connected to your environment while listening. That said, we're sorry to hear you experienced issues during phone calls, and we appreciate you bringing this to our attention. A few factors might help resolve the issue, such as ensuring the earbuds are worn correctly and that the microphone is properly positioned.

      To help resolve this issue, you can follow the troubleshooting steps outlined in this link: https://bose.life/3K0UTiK and https://bose.life/4gk9TVb

      Sophie - Bose Customer Support bose