Customer Ratings & Reviews

Do not buy Not recommended If something happens or if you get a defective product You will have a wait a whole month for Bose to verify that your product is not counterfeit

Don't buy, 1- bad microphone right away, 2- after a year the right earphone stopped charging,

This is a real review, if you work in a loud environment these are terrible . The sound is so low. You can't hear doing phone call. I didn't like them at all

Great advertisement good looking product didn’t perform as expected sound quality wasn’t as loud as previous Bose headsets , but I had to give these a try don’t let me discourage you maybe you would be interested after trying them

Android user - Google Pixel 9 Pro Max i have to reset the device and repair once a day because it glitches and disconnects when using the assistant to read my texts.

After prolonged wearing it hurt my ears, also unless you have kid size ears the sound is weak, honestly for me 1 star is a little low because I wasn’t able to try on in the store if i could have I wouldn’t have bought them

Having problems with charging. Sometimes i charge the headphones and only get 34min of use.

The sound quality is awful. Did not meet my expectations.

Could not really hear the other person and they could not her me

you hear everything around you. I don't like how they are designed; it feels like the earbuds are going to fall.

Can i say VERY disappointed in this product. The sound is awful, the clearness of this product is awful. I would never recommend this to anyone. Please be careful when u purchase grom best-buy because they return policy is only 14 days. Now we are stuck with 322.00 worth of garbage.

Not good for people with small ears. Had a hard time putting then on and ended up returning them within minutes of trying them.

I was extremely excited about these headphones. Unfortunately, that excitement was short lived... 20 mins to be exact. The sound volume was underwhelming. Definitely not worth $300. I returned them within an hour of purchasing them.

I'll start by saying these earbuds are not necessarily tailored for audiophiles. Mainly due to the open ear design, you'll probably never get really deep or punchy bass out of them which is difficult for in-ear buds as well). However, they do sound really good otherwise and do actually lean a little to the bassy side so you may even want to dial that back a tad with the EQ. But whether you're working from home, at the office, or simply going about your daily routine, they do a really great job of what they're meant to do. Which is allow you to listen to quality audio or take phone calls while also being aware of your surroundings. While it might be awkward putting them on at first, they really are comfortable. The design allows for extended wear without causing discomfort or fatigue, making them ideal for working all day or binge-watching sessions. You can easily forget you're wearing them, especially when watching a TV show or movie, due to their lightweight and unobtrusive build. Speaking of that, the immersive audio actually pleasantly surprised me. While they may not deliver the depth and richness of over-ear headphones, they do a good job of enveloping you in sound without completely isolating you from your surroundings. This makes them perfect for catching up on Netflix series or enjoying some YouTube content without completely disconnecting from the world around you. But if you don't like that, you can always just use them in the standard stereo mode that you might be used to. Their open-ear design also has practical benefits. Unlike traditional earbuds that seal off your ear canal, these allow ambient noise to filter through, enhancing situational awareness. This feature is particularly useful for outdoor activities like jogging or cycling, where being aware of your surroundings is essential for safety. But don't think exterior noises will overcome your music or calls. It's a weird sensation at first but wearing them at a normal listening volume, such as you would on a phone call, you hear the audio just like if you were wearing regular in-ear buds, but but if someone talks to you or the dog barks, or whatever, you'll hear that too. Now you alao can turn up the volume enough that you can drown out some or most of those outside sounds, but you're still going to hear those higher pitched noises coming externally (i.e. sirens, screams, barks, etc.) It's up to you really - the higher the volume the more you can drown out. So you can turn the volume up where you can clearly hear your music, etc. but still be able to hear and understand someone talking to you, or you can turn it up a little more and be able to hear them talking but maybe can't fully understand them. They really are very versatile in that aspect. They're really easy to use and unlike some earbuds, pairing them with your device is quick and hassle-free, and the controls are intuitive, allowing you to adjust volume, play/pause, and take calls with ease. However, they do have their limitations. As mentioned earlier, if you're a discerning audiophile seeking studio-quality sound, you may find these earbuds lacking. Additionally, the open-ear design means they may not be suitable for noisy environments where you need complete isolation from external sounds, so they're not going to be sufficient for use as PPE. I feel like you really do get what you pay for with these though. Yeah you can get better sounding earbuds for less, but you're not going to find anything as versatile as these. I find myself leaving them in my ears throughout my workday because I can hear everything same as if I have nothing on my ears, and if I get a call or want some music, they're already in. And I really do forget they're in at times. So after using these, I really can't see going back to in-ear buds (unless it's a situation I need PPE.) They really are that versatile and innovative. And don't get me wrong though in regards to audio quality, because that is subjective to different people. And these do sound good. Plus this is a gen-1 product and I haven't gotten any updates yet so I'm sure they will be taking user feedback and constantly improve them further. I would definitely recommend them and am even thinking about getting my wife and teenage daughter a pair.

These ear buds did not work for me at all!! I dont know if my ears were to big, or the wrong shape! But I returned them the same day I got them. They may work just fine for other people, but for "me" no bueno...

Hearing problems complaints from the person on the other ens

Poor sound quality during communication. Too much noise in the background.

This product was not all good warning before you spend think twice

hard to set up the app and the watch to phone heard to control sound

This item didn't even last me a year! I highly do not recommend it