Customer Ratings & Reviews

Amazing sound for music and the best thing is they feel like nothing is in your ears. Only issue is phone calls aren’t great especially for whoever is on the other end

Comfortable, good sound, good battery life, connection to phone quick

I really wanted to love these. The fit is great, I forget that I'm even wearing them most of the time. The issue is that most people say they can't hear me when on a call. Also, they shut off randomly and disconnect themselves. I wish they worked better for what I needed them for. Unfortunately, I'm stuck with them because I'm 2 days past my return date.

These are both great, and not great at the same time. The greats- they STAY IN PLACE. These will not fall out or off while running, which is specifically why I bought them. They also sound wonderful! The not as great- They sometimes switch listening mode on their own, so the music will sound surround and full, then switch to a more transparent, dull sound all of the sudden. Sometimes the only fix is simply opening the Bose app then it correct itself, so unsure whats going on. Or I'll get a weird connection interference sound mid songs if other bluetooth devices are around it. Since this pair can be updated, hopefully these are software fixes. Once fixed this is a definitely 5 star pair of headphones.

My favorite very comfortable. It is used all day with an extraordinary sound and a very good battery. I have no doubt about buying this product again

I'm on my 11th pair of earbuds now, but i bought these as my 9th. I really loved the concept. I am active, always on call and often in loud environments (truck driver), where i need to keep an ear out for my surroundings. I will say, these are the most comfortable buds on the market. This is by far the best design for fit, ease of putting them on one handed and long term wear. They also sound phenomenal when playing music or books. At full volume, people around me could hear that i was listening to something, but they couldn't tell what. So there is an aspect of privacy there. However. The phone call quality is abysmal. These earbuds want to transmit every single noise, no matter how far away, and blare them at your recipient. When they do decide to transmit your own voice, they prioritize every other noise over it, so to your caller, you sound like you're stuck in a very noisy well. It is awful. And there is no fix. I keep them for 29 days trying to get them to work for my callers, because i loved them so much for my music. There is no positioning, setting, app or other fix to make calls bearable. If you're only using these for media, this is the best product you can buy. If you intend to place a phone call, similar $17 amazon open ear buds sound about the same to your recipient, and at times, better than these. On the 29th day, i was thinking that i was going to keep them for times when i just was listening to things and not making phone calls, while searching for another pair that would excel exclusively for calling. But then the case broke at the hinge. The lid no longer stayed on. What a bummer. I returned them to the store and bought 2 other branded headsets that both work significantly better for calls and are only slightly worse for media. You got so close Bose. But i really expected more out of a namebrand headset approaching $300.

This earbuds was the best purchase I ever did. I can listen to my music and still hear what's going on around me. Sound was perfect. Battery lasts long.

Over the years I have used literally dozens of different earbuds from a wide variety of manufacturers as well as many aftermarket ear tips in the search for great sound with a proper fit and seal…my right ear canal is larger than my left so I always end up with a bad seal in my right ear. I’ve tried foam ear tips and while they work well the pressure they create in order to get a proper seal makes them uncomfortable for me after awhile. I have also tried several different open ear buds to solve my ear fit problem but the sound was always lacking in the bass department. The other day while browsing YouTube, the algorithm put a video for the Huawei ear clip in my feed and while not available in the U.S., I noticed that it was frequently compared to the Bose Ultra Open-Ears so down the rabbit hole I went and that brings us to this review. Let me begin by saying if you are wanting ANC these are not for you BUT if you want full rich sound with a comfortable fit while being able to talk with someone when needed without needing to take out your earbuds then the Bose Ultra Open-Ears should work perfectly…they are the solution that I have been looking for. Highs, mids and bass are all present providing a full rich sound ( not booming bass but more than enough for great sound) with a 3 band equalizer built into the app, allowing you to customize your preferred sound signature. The immersion mode widens the sound stage to provide depth to your music and the app even has head tracking as well as auto volume settings. As for comfort, after getting used to having the Open-Ears on ( think of wearing an ear cuff) you will forget they are even there as they provide the perfect amount of pressure to keep them in place without fear of losing them or being uncomfortable at all. I think I have finally found my perfect fit.

I’ve always been a loyal Apple product user, owning both versions of the AirPods and the AirPods Max. However, these Bose earbuds stand out for their exceptional comfort and secure fit. In my opinion, they offer great quality.

Great steroe sound quality and light weight. No worries about them falling off.

Love the open ear design. Very comfortable. I often forget I am wearing these. Been using them at work for conference calls, webex meetings etc and haven't had any issues with others not hearing me or having problems hearing them.

Sound better than expected. They do squeeze my ear a little bit and slightly uncomfortable, but goes away after after a few minutes. The physical button on each earbud works as expected and easy to use. Used them at work, and laying down watching tv and no issues with them falling out or moving. Biggest difficulty I have experienced is putting both earbuds on and positioning them the same way, such that the speaker is the same direction and distance from my ear canal, which I did notice made a significant difference on how loud they are and how balanced the volume is between both earbuds.

These sound great. After having them for two months now I actually use them most for movies and tv shows. The immersive sound is perfect. I love not bothering anyone else at home. I used to wear headphones or buds but the way these clip on my ears I forget I’m wearing them. There is an adjustment period if you are used to noise canceling. I highly recommend.

For people complaining that its not loud - it does have to be in your ear in a very specific location but once it is, its quite loud. Functions as advertised for the most part, minus the settings in the app. I tried several different open ear clips in store and Bose seemed to have the best, clearest sound. Normally i prefer noise cancelling headphones but i moved to the inner city and needed to be able to be aware of my surroundings while out and about. The buttons take a bit of getting used to but once you do its fairly easy. Would give 5 dtars except for the price. I got em on sale for 189 but i still feel like that was too much. But i was in a pinch and wanted to ensure i had the best of the tech available. That said if youre not dying to adopt these, wait til they come out with the next couple of generations and work out the kinks for that kind of money. Also dont use the app to control the headphones. From what ive read online, and my own experience, that just manages to mess them up. Did a factory reset and left it at that.

They look Great they are pretty comfortable and the quality sounds are great

I use these earbuds when I am exercising or outside walking in warm weather when over-the-ear headphones would be too hot to be comfortable. Of course, there is no sound isolation, but the tradeoff is worth it for the comfort. I also like the way they clip onto your ears; I find conventional earbuds uncomfortable after a brief time, and they tend to fall out. The noise cancelling helps.

Very comfortable but not as loud as I expected when I’m out on a walk. The occasional lag when I’m a call. In a quite space, sound is clear and great quality

Fantastic sound, fits perfect on my ears. Love the look too!

The earbuds are good for a quiet environment (home on the couch). The sound quality is great (Bose sound is great). I was unsure about the open ear concept after using AirPods for years. The fit is comfortable for long hours of wear. However, I found it a little frustrating trying to get the earbuds to announce the calls. I would recommend buying the open earbuds.

This is the second pair of these headphones that I've purchased. (Lost the first pair.) I usually wear them while walking and jogging, so the open ear immersive setting keeps me aware of my surroundings. Most other in-ear headphones don't fit my ear securely, if they stay in at all. These do! Add to it the dependable sound of Bose items and I have a winner. Love them!