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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.2 out of 5 stars with 2079 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 2,079 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Bose earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume is low and hard to adjust. Great for being able to be aware of your surroundings. Fantastic battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 2 out of 5 stars

    Not bad, not great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is exceptional for what they are. Battery life is good, at least when you can get them to charge. If you are like me and work in or around dusty areas the charging case is complete trash, the prongs get stuck constantly and refuse to charge. I've had them for approximately 3 months, and love the headphones but sadly I can't use them because I can very very rarely get them to actually charge in the case. You can buy a new case, but that's another 100$ for just that when the only problem with the case is that it has ZERO dust resistance, calls on them are ok but sometimes the other party has a hard time hearing me. All in all I was extremely happy with them until the problems with the case. Without the case you can't do anything with them, so if it's not good than the headphones are useless.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for sharing your experience. We're glad to hear you’ve been enjoying the sound quality and battery life, but we’re really sorry to hear about the charging issues with the case. While the case isn’t dust-resistant, we’d love to help explore possible solutions, such as cleaning tips or checking if a replacement might be covered under warranty, depending on your location and purchase details.

      For the meantime, you can try this troubleshooting guide that may help: https://support.bose.com/s/article/ultra-open-earbuds-will-not-charge?language=en_US

      If this doesn't work, you can reach out to us here: http://bose.life/globalsupport

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theae are the best earbuds ever made. They stay put for hours and do not irritate the ears.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great for private listening!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones with great sound quality and range. The battery life lasts a very long time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy pairing. Great sound quality. Super comfortable to wear in the gym or for any occasion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I LOVE them but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...sometimes the connection isn't as seamless as it should be. Of course, it could be user error or that I used them across Apple and Android. Anyway, I've has a Bose Soundwear (neckband speaker) that I loved because it allowed me to have my music while being able to hear the environment around me. Sound familiar? These open earbuds are the evolution and so much better: 1. size, 2. sound isolation from others, 3. fit (the Soundwear would get in the way or fall off in certain situations). Bottom line: I now take these with me everywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound and comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously had Pixel Buds A Series that were failing so I was looking for a replacement earbud that was *not* noise cancelling. I wear these while walking the dogs and I need to be aware of my surroundings but I love listening to audiobooks and podcasts. The design of these are so comfortable and the sound is incredible. Sale price made it worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit, Sound quality

    Rated 5 out of 5 stars

    THEY ARE WORTH IT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is absolutely amazing and the quality is definitely worth the price. They are super comfortable and never fall out, highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and easy to wear for long hours. The sound quality is good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Decent audio quality, unfortunate high noise floor

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They pair fine, have minor connectivity issues on Android (odd dropouts that require disconnect/reconnect), and sound reasonably good for what they are. They look much nicer than most other open-ear alternatives and don't suggest "Don't talk to me" which is nice. My one main gripe is that the noise floor is much higher than an average TWS. It's very noticeable in quiet environments and generally makes these feel cheaper than the price tag indicates. Would strongly recommend waiting for a firmware update that fixes this before opting for them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Jack,

      It's wonderful that you've been enjoying the audio quality of the earbuds. For the connection dropouts I'd recommend double checking that you're not connecting to the Bluetooth LE connection of the earbuds for every day use.

      I understand you're hearing the noise-floor of the earbuds, it is odd that it would be audible even outside of quiet environments. It is not normally audible by everyone, and we would expect if it is heard to only be in a quiet environment with no music or audio playing. Please reach out to us https://bose.life/contact as we'd love to get your feedback from you.

      Nic - Bose Customer Support bose

  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    good but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited about these and wanted to try them out. Out of the box, i was impressed. the immersion mode was pretty neat, turn your head and the audio sounds like its coming from one direction. I loved that i could wear these and not miss anything going around me. Only thing i didn't like was the call quality. Keep in mind, these are not noise cancelling nor are they in your ear. When it came time to make a call, if you happened to be in an environment that has some background noise, it was kinda hard to hear the person on the other line. I found myself diverting the call back to my phone and putting my phone up to my ear (you can still do this without taking off the open earbuds). Not the end of the world but a minor inconvenience if you want to keep your hands free. Ended up returning but might repurchase if they fix the call audio and if they drop the hefty $300 price tag

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have to get used to the feeling of them on my ear but the sound quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gift to give

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this as a gift to my mother in law. She loves it. She always didn't like wired earphones and said some were too low in sound. She is hard of hearing. This is great for her hearing, has good sound quality and connection was easy on her phone.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Great sound and COMFORTABLE

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After purchasing Airpods and Beats wireless earbuds, these by far are the most comfortable! I could wear these for 2 hrs and feel no discomfort. I specifically purchased these to run and they do not move. I had trouble with other brands while exercising, they would fall out when I started to move or sweat. These earbuds are not noise cancelling, you are still able to hear background noise and enjoy your music. Perfect for work and exercising outside.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Awesome sound, bad connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll keep it simple. For non-active situations these are some of the best earbuds you can get. They sound stunning. But if you do any movement walking level or above, they constantly disconnect. It's actually comical how much they disconnect.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Music GREAT phone calls ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The music is fire with these open ear buds and you can hear ur surroundings when the musics 75% w quality of the music . Phone calls arent as good when youre talking in the mic when its windy. In a quiet setting its clear from what ive heard from others when talking on the phone. I love how easy to clean these are too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for earbuds that you can still hold conversation with people and you're not too worried about noise canceling. These are definitely the earbuds for you. For being an open earbud, they have really great sound and okay bass, but you should kinda expect that from open earbuds. I've had mine for a couple months and they still sound good, I would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Best earbuds on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best earbuds on the market. They have a great design but it also has some top notch quality which is expected from bose. And they delivered. I love how well it pairs with a variety of devices. I have a simple phone called a light phone and it connects. I have an 8 year old garmin watch and it connects. I love that it proveds great sound while also allowing you to hear the elements around you.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Exceptional ! ⭐⭐⭐⭐⭐

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased these Bose open earbuds, and I am thrilled with my experience. Sound Quality: The sound quality is nothing short of remarkable. Whether I’m listening to my favorite tunes podcasts, or taking calls, the clarity and depth of sound are impressive. Comfort: These earbuds are so comfortable that I forget I’m wearing them even during extended use. Pairing these earbuds with my devices was a breeze. The Bluetooth connection is stable, and I appreciate the seamless transition between my phone and laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I like em

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound quality, it’s not as quiet as I thought it was gonna be so that’s a good surprise. Only bad thing is for some reason at times it sounds like the right ear bud pops and the speaker sounds like it’s gonna blow out but then it goes back to normal after like 2-3 minures

    I would recommend this to a friend