Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 1753 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are delighted by the Ultra Open-Ear True Wireless Open Earbuds' sound quality, comfort, and fit. Many appreciate the battery life, open-ear design, and lightweight feel, with some also noting the robust bass. However, some customers have expressed concerns about connectivity issues and low volume, while others feel the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,753 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    My take on them!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As far as comfort and sound for music they were awesome! But using for the newest iPhone wasn’t so great. There was no noise cancellation so anyone I talked to could hear all the noise I was doing around me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best open ear headphones I’ve ever had sound is amazing the fact you can adjust the bass. Only draw back is if your in a loud environment it can be hard to hear when using the phone

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't fit my ear

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These didn't really work for me. I could never get them to rest properly on my ear. I was able to make them stay attached but the speakers never aligned to where I could here the music. I had to press on them to get the speaker close enough to my ear drum.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience, we really appreciate your feedback. The Ultra Open Earbuds are designed to rest gently on the outer ear using a flexible cuff, delivering spacious sound through OpenAudio technology. For better alignment, you might try rotating the earbuds slightly forward or backward, making sure the ear cuff is seated securely, adjusting them higher or lower on the ear, ensuring the speaker grille is directed toward the ear canal, and keeping hair or accessories from blocking the speaker area.

      Cedrick - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality of sound that this has! Would definitely recommend or gift it to someone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and features are excellent and better than most other earbuds. The design is what makes these truly amazing. These are the first earbuds that do not hurt my ears after 30 minutes. I also like that I can still hear my surroundings if the volume is adjusted appropriately to what is going on around me.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Fit

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit. Sleek and innovative design with easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Okay product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are comfortable because they are open ear(doesn’t hurt) But I don’t like the fact my right headphones was never connecting never holds charge and takes forever to sync when Bluetooth is turned on

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Grace, I'm glad you find your Ultra Open Earbuds comfortable to wear! If the right bud won't connect or hold a charge, try a reset first. This is done by putting both buds in the case, then pressing and holding the button on the back for 20 seconds with the case still open. Rebooting your mobile device may also help in strengthening the Bluetooth connection. If these steps don't help, our support team will also assist you further: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect for outdoor workout!!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Easy to use. Comfortable. Beautiful sound. No more pain in my ears.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these and the Shokz Ear clip. The sound is not there. Im not sure if they were defective but the the Clips from Shokz were louder and better in sound. And when talking on the phone my wife could hear me much better with Shokz. I liked the look of the Bose more and they were a little more comfortable but they were more expensive and not as a great as the Shokz so I returned the Bose.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Very comfortable that you will forget you wear it.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theone thingthat i dislike about this product is the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Interesting but it could be more

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the openness of the headphones but long term wear it hurts the ears a bit soreness to it because it clips tight. But it sounds great and loud enough to be able to be aware of your surroundings.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great and Comfortable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, very comfortable and sound is good. Would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing earbuds that are super lightweight and the sound is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones! They are very comfortable and great for audio books. I love that they sit outside of your ear, however not great if what you’re looking for is noise cancellation. They are also not great for talking on the phone. But for music and audiobook these are excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Lacking call features

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked them overall for sound quality and comfort, but they lacked in the call quality department. I know they obviously won't be to the level of a noise canceling headset, but the conolaints I got while on the phone with them forced a retun. With the price being that premium, I expected more from them.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      Thank you for sharing your feedback with the Bose Ultra Open Earbuds.

      I am glad to hear that you are happy of their comfort and sound quality, but sorry you are not impressed by their call quality.

      When you place your call, please make sure the microphone holes on the inner edges of the earbuds are not blocked, and that you are not in a busy environment.

      If you have any questions or need assistance, please feel free to contact our support team: https://bose.life/contact

      Best regards,
      Lau - Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got to love Bose. Easy set-up, easy operation. Along with a good sound. I like being able to hear my soundings while listening to my music.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best earbuds ever!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these earbuds. They are very comfortable and work great for ky use csse. I like to listen to youtube videos while i wash dishes and this makes doing thst and carrying on a conversation easier. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easily used. Clamps on ear with ease

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my earphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , sounds amazing superior quality top of the line

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love so comfortsble

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these so much so comfortable so far csnt wait to wear more to try

    I would recommend this to a friend