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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.2 out of 5 stars with 2082 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 2,082 reviews
  • Rated 5 out of 5 stars

    Ultra

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds good for runs and work to here my boss if he was talking to me

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good for indoor areas only.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, good sound quality, but it won't serve you in outdoor environments with noise. Battery lasts very well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    Great fit and Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for all Sports. Great sound quality as Bose is known for. My problem is when riding bike volume struggle to keep up with the wind noise plus when answering a call I can’t hear them and they can’t hear me.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Victor, I'm glad you like the fit and sound of your Ultra Open Earbuds! Due to the buds' open-ear design, an excessive amount of wind noise can indeed make it hard for you to hear your audio content. As for the more serious problem of not being able to take calls, make sure your earbuds are using their latest firmware; version 4.0.22 was released last year to improve the customer's experience on calls. If that doesn't help, and if our support team can be of any further assistance to you, then please don't hesitate to reach out: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Good soundK

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality, very comfortable. Too bad the microphone doesn't sound very well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    I can’t believe how comfortable these are

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely comfortable with good sound quality. I even forget I’m wearing them.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    They don’t fall off!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a set of earbuds that don’t fall off! I was skeptical at first, but they actually stay on! The only problems I have with them are that they did not work well on the airplane when there was a lot of ambient noise, and my ears start to hurt after a while from the pressure of wearing them sort of like wearing clip-on earrings. But if I only wear them for short periods of time I don’t have discomfort.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to religiously buy AirPods, and they used to religiously fail me, to the point I was done with them… concept of open earbuds was new to me, and I wasn’t sure I would like them, but it turned out, I truly LOVE them! Not to mention Bose incredible sound system!!! Highly recommend them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ear Grip Default

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It depends on the shape of your ear how they fit. The volume for me is not loud enough. When I attempt to adjust the earbuds, they go back how they were and my volume goes back down. They might work better for others, but not as well for me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great and comfortable to wear all day. Easy to charge

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Small ear problem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose Ultra Open Earbuds, Immersive Audio Open Ear Earbuds, Clip on Earbuds for Comfort, Running Earbuds with OpenAudio for Awareness, Up to 48 Hours of Battery Life. Love them!! I have tried so many other earbuds, other companies, but nothing worked. Bose ultra open earbuds work perfectly, hardly can remember sometimes that they are on my ears. My ear canals are extremely small, it was very hard to find a product that would work for me, Bose did it. Finally I can go for walk or do any activities and be able to listen music!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Bose - Ultra Open-Ear True Wireless Open Earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love Bose - Ultra Open-Ear True Wireless Open Earbuds - 60th Anniversary Diamond Edition! While wearing earbuds and listening, you also can hear outside world, like if someone would call your name, you will hear and reply, at the same time they won’t hear your music. It is very convenient with kids - you are in control of what is going on while listening. I enjoy the 30 feet range - I don’t have to walk around the house holding the phone. I like the battery life - lasts me a while and recharging in the case is quick.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not what I expected

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, just not as sturdy as i expected for the money.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Demetria, thank you for sharing your thoughts. We’re glad to hear you’re enjoying the sound quality, it really does stand out. We completely understand your point about sturdiness, and we’ll make sure to pass along your feedback to our team. Your input is valuable and helps us continue improving our products.

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for runners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for runners. Good sound quality. Easy to set up. However, call quality/mic is awful.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Something different

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its nice but not loud enough for me but it very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great earbuds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. I can wear them all day and it doesn’t even feel like I’m wearing them. Sound is great. No complaints at all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Below expectations.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound which is expected from this brand. Unfortunately, using the app isn't an improvement on sound quality. Two stars because at this price point you'd expect an overall decent experience BUT the phone call quality is waaay below acceptable. JLABs at least inclue 2 Mic ENC on their epic open sports for less than half the price. I WOULD NOT recommend these to anyone expecting to make phone calls with them. Which these days, I'm sure almost anyone is expecting to take or make calls. Bose price point remains high but dont improve quality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi there, thank you for taking the time to share your detailed feedback. We’re really glad to hear that you’re enjoying the sound quality of the Ultra Open Earbuds, but we’re truly sorry that the calling experience and app performance haven’t met your expectations.

      The phone call quality should absolutely feel reliable and clear, and we understand how important that is for everyday use. This isn’t the experience we want for our customers, and we appreciate you bringing it to our attention.

      To help improve your call performance, please check out this quick guide:
      https://bose.life/49f3ffz

      Daisy - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best earbuds ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earbuds ever! I was very skeptical about the quality of the sound because this are open earbuds, but they sound great!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amazing Sound and comfortable

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought these for my wife for Christmas and she LOVES them. She has been using them for about 4 months now and raves about how comfortable they are to wear. She cannot stand the earbuds that push into your ears and didn't want to go with an over the ear headset, so she found these on the best buy website and put it on her Christmas list... they were spendy BUT, worth every penny. They are amazing

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband loves these and we plan to buy me a pair now. He loves how they clip on.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Poor sound volume

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they look and comfortable, light, dont even move while wearing them. Very unique and advanced looking. Everything is a plus except for the sound volume which most young people perfer when wearing earbuds. I know those are open earbuds and they actually did a great job on the design but Im leaning towards volume and sound quality over anythig else when wearing them. Its sad but I think im returning them.

    I would recommend this to a friend