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Customer Ratings & Reviews

Your price for this item is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 1755 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are delighted by the Ultra Open-Ear True Wireless Open Earbuds' sound quality, comfort, and fit. Many appreciate the battery life, open-ear design, and lightweight feel, with some also noting the robust bass. However, some customers have expressed concerns about connectivity issues and low volume, while others feel the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,755 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, unbelievable sound you have to try to . A great option when running and biking so you are still aware of your surroundings for safety. Worth the cost!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best earbuds ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very comfortable on the ear and it is secure - Bose quality sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome open earbuds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these to replace shoks openrun pros and I love em. Even the bass is amazing. The only negative is that thebatteries only last about 4-5 hours for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose open ultra buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are perfect for hearing your audio while being tuned in to the outside world. Bose sounds quality is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best sound quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light and comfortable to wear. Sound quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for small ears.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice deal, and price, my issue that I had was I was unable to talk with the Open Ear due to my ears are too large for the ability to talk and be heard. They are great for listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing sound!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anazing sound super comfortable and looks awesome, the quality of these is amazing and they are built to last!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these!! Fit in my ear perfectly and the sound is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not 4 me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fir music. Not so much for talking to someone. However ear size seem to be everything for sound.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your feedback! We're glad to hear the earbuds work well for music. They offer a brilliant combination of innovative open-ear design, exceptional audio quality, and all-day comfort.

      If you're experiencing microphone issues, adjusting the earbuds' position can often help. Here's a troubleshooting guide that may assist you: http://bose.life/4pCR2st

      Nj - Bose Customer Support bose

  • Rated 1 out of 5 stars

    Failure to Charge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 31 Dec 2024 (unable to return it 60 days later). Charging issues within 30 days. The left earbud will not charge despite multiple troubleshooting recommendations from Best Buy, Bose, and the online forum. The electric prongs that charge the earbuds are small and frail and often get stuck in the down positions, resulting in no charging or mechanical issues that cannot be fixed. Opinion/Recommendation: DO NOT BUY. The original purchase price was 323, but now it's 229. This means inventory is too high, and realtors are adjusting due to poor performance sales and word-of-mouth opinions that aren't captured elsewhere. I bought Bose because I am a long-time customer. ( 2 x Bose mini sound link, sound bar, and earbuds). I'm moving on to Beats 2 based on online reviews. I didn't expect this issue within 30 days of owning the product, as this issue should have been resolved in testing/design.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am sorry to hear about your charging issues with the Ultra Open Earbuds.
      What you are describing seems like a fault with the charging case and not the earbuds, and replacement charging case are available.
      We invite you to contact our support team, so we can look into this and assist you further: https://bose.life/3rykPZR Lau - Bose Customer Support bose

  • Rated 4 out of 5 stars

    Great earbuds charging case breaks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing earbuds, just on the second set. The charging case, the spring loaded pins for contact break. Thank god I got the insurance. Even swap each time it breaks

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Not there yet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For an open ear, looks, fit and sound is really good but constantly losing connections is keeping it from being a keeper. If only they could fix the Bluetooth reliability its an awsome open ear.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      It's great to hear you were impressed by the fit and sound of the Ultra Open Earbuds, but I'm sorry to hear you experienced instances where you lost connection. It's important to ensure your buds are kept within 10m/33ft of the Bluetooth device to ensure a reliable connection. If the problem persists, please reset the buds and establish a new connection.See this link for troubleshooting information. https://bose.life/3UdVqQu.

      If you still need further support, please feel free to get in touch via https://bose.life/3ET4mCs.

      Jeff - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Awesome ear buds!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable. They stay on during exercise. Sounds great. I got these as a gift for my wife for her bday and she really loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose to go

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose quality and light as a feather. Stay aware of your surroundings

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    GREAT BUDS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buds, I was anle to run with them and answer my phone calls and hear music

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really impressed with the quality and sound. So happy I don't have to put something in my ear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Limited use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they fit and sounds great listening to my music. However, using to talk on the phone not so great. I need them to handle multiple uses especially with as much as they cost.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there! We're delighted to hear that you love the comfortable fit and the great audio performance of the Ultra Open Earbuds! The buds are designed to be great when taking calls. Please be sure to check our support article at https://bose.life/3OOr7gJ for some tips on how to maximize your enjoyment. In particular, please be sure to check on the fit of your buds; they should sit on your ear at about a 45° angle with unrestricted microphone access.

      Thank you,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    My favorite Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable so comfortable i forget theryre on sometimes and long battery life

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love these !

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone who likes to be aware and nosey these are perfect. I love that I can listen to what I want but I’m still able to hear things around me. These are also very comfortable on the ears. If your looking for noise cancellation these won’t due for you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound, a little uncomfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is really good, but the experience is different. It sounds like you are just listening to speakers, but no one else can hear them! I will say that these aren't the most comfortable to wear as they do pinch my ears a bit.

    I would recommend this to a friend