Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 1763 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are delighted by the Ultra Open-Ear True Wireless Open Earbuds' sound quality, comfort, and fit. Many appreciate the battery life, open-ear design, and lightweight feel, with some also noting the robust bass. However, some customers have expressed concerns about connectivity issues and low volume, while others feel the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,763 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Limited use

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they fit and sounds great listening to my music. However, using to talk on the phone not so great. I need them to handle multiple uses especially with as much as they cost.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey there! We're delighted to hear that you love the comfortable fit and the great audio performance of the Ultra Open Earbuds! The buds are designed to be great when taking calls. Please be sure to check our support article at https://bose.life/3OOr7gJ for some tips on how to maximize your enjoyment. In particular, please be sure to check on the fit of your buds; they should sit on your ear at about a 45° angle with unrestricted microphone access.

      Thank you,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    My favorite Bose

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable so comfortable i forget theryre on sometimes and long battery life

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love these !

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone who likes to be aware and nosey these are perfect. I love that I can listen to what I want but I’m still able to hear things around me. These are also very comfortable on the ears. If your looking for noise cancellation these won’t due for you.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound, a little uncomfortable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is really good, but the experience is different. It sounds like you are just listening to speakers, but no one else can hear them! I will say that these aren't the most comfortable to wear as they do pinch my ears a bit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality. Can wear them literally all day and not feel them in at all.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wish the microphone was better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, really loved them, comfy with excellent sound quality. But I had to return them because nobody could hear me on the phone; my family said it sounded like I was cutting in and out, which is really inconvenient for a set of headphones.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Product review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds are comfortable controls work well. Sound quality is well balanced. Works well in noisy areas.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Bose open ear buds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s very light to wear , the batteries lasted really long compared to other ear buds out there

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    So comfortable that I forget I'm wearing them!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far my favorite. Fantastic sound and so comfortable that I forget I'm wearing them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for Music not Talking on the phone.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected more from these because of brand and reputation but it is very hard for people to hear you when on the phone but they are great for music.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback, we truly appreciate it. We’re glad to hear that you’re enjoying the music performance on the Bose Ultra Open Earbuds. They are designed with immersive OpenAudio technology, and they deliver amazing clarity, rich detail, and a very open, natural listening experience, especially for music lovers who want great sound while staying aware of their surroundings. The Bose Ultra Open Earbuds have two microphones in each earbud, and properly wearing them can make a big difference in call performance. Blocked or partially covered microphones may cause poor sound quality for the person on the other end of the call. Please ensure the microphones aren’t obstructed by headwear and that the earbuds are positioned correctly on each ear.

      You can check out this helpful link for more information: https://bose.life/4sJKj1H

      Cedrick - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up buying 3 because my son loved his so i bought one each for my other daughters! Convenient-easy to carry and works great!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Ear cuff

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the auto volume. Nice and snug. Battery great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome device

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is surprisingly awesome! Most open ear devices I have tried from other companies have required the volume to be higher to equal clear tone and sound of using an in ear or covered ear headphones. Another advantage of this design is they stay put whether I am exercising or napping. Awesome Bose. The only con is they have a slightly lower battery life than the competitors if you forget to fully charge the case!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Never had a good Bose

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right one drains a lot faster than the left one making it hard to use them together. It also randomly stops connecting to my phone.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks so much for your feedback! We're sorry to hear you're experiencing faster battery drain on the right earbud and connection issues, that’s definitely not the experience we want for you.

      This can sometimes happen due to the right earbud acting as the primary connection point, which may cause it to use more power. To help resolve this, we recommend checking for firmware updates, resetting the earbuds, and ensuring both are fully charged before use. You can also try reconnecting them to your device by removing and re-pairing them via Bluetooth.

      Here’s a troubleshooting guide that may help: http://bose.life/4oSodb7

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Bose open earbuds

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally found a pair of earbuds that don’t fall off! My ear canal is very small. Sound is good for listening to audiobooks. Had to get Bose app to work with my iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A one of a kind in comfort and sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How many times a day can you say THIS IS GREAT would not be enough time to say how great Bose's new Ear Buds are. The engineered way to wear the earbud and the expected sound quality from a Bose product have been maintained. Bose has set a new standard that the rest of the earbud manufacturers will have a hard time trying to match or exceed. Bose got it very, very right.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The Best Earbud on the Market

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that they dont go into your ear canal. They sound AMAZING.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not very good on calls

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought the earbuds and the sound quality is good and the immersive sound is really good to i had no problems connecting to my iPhone. But when I made a call with the ear buds. The person can barely hear me and my voice goes out in the call. I tried to call five different times still the same problem. So I just decide to return them because the microphone quality sounds like $10 gaming headset. overall if you want to buy this For style and sound go for it, but if you will make calls with the headphones, not so much luck i just wait for these to go on sale

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Mauro,

      I understand you returned them. I'm happy to see that you're enjoying the immersive sound and quality from the earbuds. Should you decide to try the earbuds again, I'd recommend making sure you're not using the Low Energy (LE) connection of the earbuds. Please also try the guide here https://bose.life/431eULD to help with microphone quality. We'd also love to help and would ask you contact us https://bose.life/contact for support.

      Nic - Bose Customer Support bose

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Bosse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved. Good and comfortable.good battery and recommended and battery during

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best I have ever had.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and comfortable. Sound Leakage is minimal to no-existent. Very good for open ear. Would Higley recommend even with the steep price.

    I would recommend this to a friend