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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.2 out of 5 stars with 2082 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 2,082 reviews
  • Pros mentioned:
    Design

    Rated 3 out of 5 stars

    not worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that this is an amazing idea that Bose has come up with as far as design. However, the technology of the earbuds when it comes to talking on the phone is crap! it sounds like the person is far away, muffled, and there are even times that I cannot hear the person. I wanted to return these because for the money I feel like it should all flow!! Whether I am listening to music or speaking on the phone the sound quality should be considering the brand and again the money. Unfortunately Best Buy has a 15 day return policy (which is stupid) and I could not return this product, so now I am stuck with an expensive product that I don't want. I would have just purchased headphones or a speaker from this brand instead! I guess I expected so much more out of Bose!

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm glad you like the design of your Ultra Open Earbuds, Lakisha! If you're having trouble hearing and being heard on the phone, you could try moving to a quieter environment. Also, ensure your earbuds are being worn correctly. Our support team will also be on hand to help you get the best out of your earbuds: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    LOVE my Beats

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love them. Once you have them on, you can hear your surroundings. They stay on.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Best Buy Employee

    Rated 5 out of 5 stars

    Perfect for people who dont like earbuds

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these as a christmas gift for my mom because she has a hard time with regular ear buds hurting her ears and is not a fan of over the ear headphones either. These clip onto the side of your ear and dont sit down inside eliminating the uncomfortably she experiences with traditional buds. She will even forget she’s wearing them. She absolutely loves them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with these! I can hear and program them so I can adjust them if needed! Nice!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Open Ear Buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great open ear buds, awesome sound quality. Allow me to hear whats going on around me and enjow my music/books at the same time

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Small ears.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my small ears. Sounds dynamic! I’d Buy this again. Great gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and light weight! It’s great that I can hear my music and the environment around me. Doesn’t have the buzzing like tradition ear pods

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My wife loves these

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife prefers these to standard ear buds and is a big fan of Bose sound profile. We are very happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Meh okay I guess

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are okay, having a lot of connectivity issues. Constantly having sound cut in and out. My ears don’t hurt but would be nice to not have the connectivity issues

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your feedback! The Bose Ultra Open Earbuds are a completely new kind of audio wearable — delivering premium sound through a cuff-shaped design that doesn’t cover your ear.

      If you're experiencing connectivity issues or audio cutting in and out, here are some troubleshooting steps you can try.

      Connectivity issue: http://bose.life/4nTlNYY
      Cutting in and out issue: http://bose.life/4q4kvMp

      NJ - Bose Customer support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with these they provide a good quality sound for them not being completely in your ear. They are perfect for me cause I don’t like over the ear and I get to many ear problems with in ear head sets. Only problem o see is that they are heavy and sometimes the they pull in my ear causing the audio so sound lower than it is.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product! I love that I can hear the music clearly while still having a conversation with the person standing next to me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Bose has captured this market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never thought I could get such sound while being able to be aware of my surroundings. Immersive audio on these are second to none. The sound quality is pure Bose and second to none.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Work in progress

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulky design, felt uncomfortable and didn't stay on but the sound quality was good and the battery life was great.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Helen,

      I am pleased to hear that you love the sound quality and battery efficiency of your Ultra Open earbuds.
      In order to get the best comfort and experience, as the earbuds should feel like you are wearing nothing, please check our fit guide: https://bose.life/4dFT2cl

      For further help, please contact us directly: https://bose.life/3rykPZR Lau - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hugh quality and immersive experience is outstanding

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great earphones!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, Very comfy and the sound it really great all what I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent airbuds great Quality, sound and connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for Surround Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pair it with your your Soundbar and get the full surround Sound of what ever your watching.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose - Ultra Open-Ear True Wireless Open Earbuds.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bose - ultra open ear true wireless open earbuds is an exceptional qualities. It has a clear crisp sound quality for an open earbuds, surrounding noises does not affect or deteriorate the sound quality it delivers. If you want wireless open earbuds with exceptional sound qualities this is the choice... Bose - Ultra Open-Ear True Wireless Open Earbuds.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Recommend these!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unique set of earbuds! Light on the ears, sound is great! Love them!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using earbuds for a longtime and i usually have to remove or use only 1 earbud so i can hear my surrounding or when talking to a person. Now, i don't have to remove it and sometimes i forget that i'm wearing it coz for some reason it feels light when you clip it to your ear.

    I would recommend this to a friend