Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 1786 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers appreciate the Ultra Open-Ear True Wireless Open Earbuds for their excellent sound quality, comfortable fit, and long battery life. The open-ear design is also a plus, allowing users to hear their surroundings. However, some customers have experienced connectivity issues and feel the volume could be louder. A few also believe the earbuds are overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,786 reviews
  • Rated 5 out of 5 stars

    Bose ear buds

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would recommend to everyone family and friends

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Gimmik

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound was good to light.. so light you wouldnt no you lost em .very flimsy its a new gimmik...i returned them went with sound comfort gen2 louder better base price is 149.99

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Earbuds

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good earbuds fit your ear perfectly good for workout

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Leo, thank you so much for sharing your experience with the Bose Ultra Open Earbuds! We’re thrilled to hear the earbuds fit you perfectly and make your workouts even better. It’s great knowing they’re keeping up with your routine and giving you the comfort you need.

      If you have any questions, please don’t hesitate to reach out to our customer support using this link: https://bose.life/48EXztC

      Klariss – Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    The clamping on the ear are not strong at all

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thet don't clamp on good into your ear. I almost lost them about 100 times to expensive to loose them becuase the quality of grip on them is no good. The sound is amazing , but becuas they are far from your ear the sound is super low. I put them into my ear canal the sound is amazing. I rather keep my Shocks they sound clear and louder than the boose. I 2as not happy becuase the sound is to far from you ear. I went to a store to teach me about the app to make them louder, but they still didn't sound as loud and clearl as my shocks.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Monica, thank you so much for your honest feedback. We're happy to hear you enjoyed the sound quality of the Ultra Open Earbuds, but we're sorry they didn’t meet your expectations in terms of fit and volume. These earbuds are designed for an open-ear listening experience, which can feel quite different from traditional in-ear models. To help improve your experience, we recommend checking out these quick guides:

      http://bose.life/41RJiZr
      http://bose.life/3VfFmht

      Daisy - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must Have

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went thru other ear buds before I got these. Bose -FANTASTIC! Sound cannot be beat. Easy to put on & not even feel like wearing anything. But it is the sound that is sesational.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose over ears earbuds

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase when it comes to earbuds. I want them in gold as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good perfect excelente for me and my life is going well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super nice and affordable earbuds

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was perfect thanks Best Buy for having the most great items but the only thing I didn’t like is they are hard to star in your ear. I prefer one that holds on so that I don’t lose it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones ever

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Bose are the best headphones for people who have small ears. They don’t fall out, they give you great sound and best of all there great because you don’t have any directly in your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Bose breaking boundaries again

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing! They’re quickly becoming my go to ear buds. Comfortable on your ear without others hearing.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Boss

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I still have those ones I like it the way to wear you can run and do all things you want and fill great

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    They stay in place

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loves them. Bought as a gift. Most other buds fall off, these don't no matter what we're doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Earbuds

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. Sound is awesome. They clip on the ear, so you can hear people around you.. I talk on them while driving.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    All most the total package

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the concept. The sound quality for music is outstanding. It does stay in your ear securely. Whenever I'm riding or walking, the only downfall. Is the call quality when making and receiving a call? It's an issue. People cannot hear me and if they do, it sounds gargled.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback. We're glad to hear you enjoy the sound quality for music and find the earbuds secure. We're sorry to learn about the call quality issues you've experienced. In case you are still experiencing issues wile on calls, please don't hesitate to reach out to us, so that our team can assist you further.

      Kind Regards,
      Eric V. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the fit

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound quality and no ear fatigue. These ear buds deliver as promised

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Innovative ear buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds had good sound and are a great idea. But for my use case was not in my best interest to keep past the return window. I would consider purchasing again if the software included multi-point connection and additional colors to choose from.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear that you've returned your Ultra Open Earbuds, though you did like the concept and their audio performance. Multi-point connection is planned as part of a future update; Bose will provide further information on this once available, so do stay tuned! Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fit better than i thought it would, and its good with the sound quality. And i also think it looks cool the way it fits in your ear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Want 2 luv them

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not loud enough if u walk too far away they hang up phone

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience with us. We’re sorry to hear that the volume and call performance aren’t meeting your expectations. For awareness, the Bose Ultra Open Earbuds have a Bluetooth range of up to 30 feet (9 meters), and moving beyond that distance can affect audio and call stability.

      If you continue to have concerns, we’d be happy to take a closer look. Please feel free to reach out to us through this link: https://bose.life/49SSe5s and include your product’s serial number, and a brief description of the issue. Once we have those details, we’ll review everything carefully and do our best to assist you.

      Gloria - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Stealth Mode

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. Easy to forget it's in your ears

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beautiful

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is amazing, still have them and the sound doesn’t lose, use them all shift and stays alive

    I would recommend this to a friend