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Customer Ratings & Reviews

$299.00

Customer reviews

Rating 4.2 out of 5 stars with 2084 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 2,084 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio quality and doesnt feel heavy on the ears

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable, easy to used, hold very comfortable on your ears

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great but pricey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, only thing is I feel it’s too expensive for $300. If it’s going to $300 it has to have what the other competition has such as wireless charging, multipoint etc.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nose is known for sound quality and these do not let you down!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sounds is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is great, but does not fit too well on the ears

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your feedback with us. We’re glad to hear you enjoyed the sound quality. We also understand how important both sound and comfort are, and your input helps us as we continue to improve our designs.

      To assist you with the fit of the Ultra Open Earbuds, here is a helpful guide: https://bose.life/3KECid7

      Gem - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Excellent sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has an amazing sound quality and comfortable fit

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound and comfortable

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these earbuds. They have great sound and very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice the sound is very clear I recommend this item.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't fit my ear

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These didn't really work for me. I could never get them to rest properly on my ear. I was able to make them stay attached but the speakers never aligned to where I could here the music. I had to press on them to get the speaker close enough to my ear drum.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience, we really appreciate your feedback. The Ultra Open Earbuds are designed to rest gently on the outer ear using a flexible cuff, delivering spacious sound through OpenAudio technology. For better alignment, you might try rotating the earbuds slightly forward or backward, making sure the ear cuff is seated securely, adjusting them higher or lower on the ear, ensuring the speaker grille is directed toward the ear canal, and keeping hair or accessories from blocking the speaker area.

      Cedrick - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Best Bluetooth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Bluetooth I ever have , good sound I will recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Not as you would hope.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality and range are great! Sound is decent, I don't care for how loud I have to have the volume to get decent sound, which is also if rough as at that volume, everyone around you can hear what you're listening too. Just a little disappointing.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am glad to hear that you love the sound quality of your Ultra Open earbuds. Due to their open design, if you turn the volume at maximum, you may experience sound leakage, but these earbuds featured a function that will adjust the sound depending on your environment.

      If you have any questions, please contact us: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best I have ever had.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and comfortable. Sound Leakage is minimal to no-existent. Very good for open ear. Would Higley recommend even with the steep price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great for music but not for calls

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for music while still aware of surroundings call feature still needs work could not hear while on a call return and exchanged for the ultras

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound the look all of it. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ear buds

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing and the color is fantastic. I would Buy again

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 3 out of 5 stars

    Depends

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can still carry on a conversation with someone near you while still listening to music. The quality is amazing. However, if you’re looking for an immersive sound, these are not the headphones you want. Realistically, it sounds like a speaker surrounding you while you can still hear everything else. if that is what you want, you would definitely enjoy them. Ultimately I returned these as i couldnt justify the cost over buying a portable speaker.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      I'm sorry to hear you weren't happy with your Ultra Open Earbuds, though you did like their sound and open-ear design! For immersive audio, I'd recommend one of our other in-ear solutions, namely the QuietComfort Ultra Earbuds. These buds sit directly in the ear canal, and the Immersive Audio settings will make your music feel like it's coming from outside the earbuds! Warm regards, Fiona M. - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Best Buy Fast,Easy and Convenient!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the most convient store to shop at.I go to the one in Dartmouth,MA IF THEY DON'T HAVE YOUR OTEM THEY WILL GET IT SHIPPED TO YOUR HOME AT MO EXTRA COST WAS SUPPOSE ARRIVE IN 3 DAYS WAS DELIVERED IN 1 DAY WOW.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best quality

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly really good quality. Love the follow audio ft while running!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good headphones, phone quality subpar, allergic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A number of people are looking for alternatives to airpod pro earbuds, and I'm one of them. I have some sort of allergy to the new airpods and the new bose quietcomfort (and ultra) buds and overears, so I tried these after returning the ultra overears because of that allergy. So, first warning, if those allergies affect you, the strap in between the battery and speaker appears made of the same material and while I didnt have an issue immediately, it has come up again more slowly and just where that part touches the skin. Unfortunately I was letting my ears heal a bit from the ultra overears before using these a lot and I'm stuck with them because my return period is over, so if anyone at Bose is reading this and can help, I'd sure appreciate it. To the actual product: I think that overall, these are what I expected as far as music sound goes. Connected to my iOS devices, phone quality is poor. I've been told numerous times I sound awful and have had to remove them to use speaker or another device, unfortunately my use is about 50/50 phone calls and music. I own the glasses and these are definitely a step up in the right direction. I like these better than the openfit and openrun from competitors, but I just cant use them due to whatever all these manufacturers are putting on the silicon/rubber/whatever. Really, if you can fix the phone call quality these are closer to 4.5 stars, if you can make me non-allergic, then I'd give just about anything.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thanks for your review of the Ultra Open Earbuds! While I'm happy to hear that you've been enjoying the Bose sound, I am sorry to hear about what appears to be an allergic reaction to part of the product - as well as the phone call issues you've outlined. My suggestion would be to contact Bose's technical support team, so that both issues can be looked at more closely with regards to finding a solution for you. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So comfy you forget you are wearing them and they sound great

    I would recommend this to a friend