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Customer Ratings & Reviews

Your price for this item is $299.00

Customer reviews

Rating 4.2 out of 5 stars with 1786 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers appreciate the Ultra Open-Ear True Wireless Open Earbuds for their excellent sound quality, comfortable fit, and long battery life. The open-ear design is also a plus, allowing users to hear their surroundings. However, some customers have experienced connectivity issues and feel the volume could be louder. A few also believe the earbuds are overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,786 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sounding, but need work on phone audio.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially and still love the sound of these earbuds. My only problem is that the phone call audio is very poor. i was not able to hear the person I was talking to very well when using these. I have tried using these in both audio modes, but the results are the same.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      HI Rollin,

      It's great to see that you love the sound quality of the earbuds. I am surprised you've had trouble with phone calls, and I would recommend trying them with another phone to see if the same happens. I'd also suggest trying the steps here https://bose.life/3T7dNW2 that can help with the earbuds.

      We'd also love to help and would ask you reach out https://bose.life/contact to us for help.

      Nic - Bose Customer support bose

  • Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Bose products, this my 2nd pair of Bose earbuds and will be buy for family members for Christmas

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Bose

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound fit very well connects fast to any of my products

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good so far sounds quality of pretty good. I recommend the Bose

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Fantastic earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome ear buds. Can’t rave about them enough!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bose ear buds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great for work as they allow you to carry on a conversation without the need to turn them off or remove them from your ears. The bad is the battery doesn’t last as long as other ear buds I have tried in the past and the case is flimsy.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cool concept but lacks in many areas

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be an amazing product but definitely for specific users. Calls are so quiet and sound quality just isnt there for me. If you like this form factor i do recommend it. However, for my personal uses i was not impressed.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      We’re glad to hear you see potential in the product’s design, though we’re sorry the calls are so quiet and sound quality are affected. To resolve this concern you have with the Ultra Open Earbuds here is a helpful guide:

      https://bose.life/453lLqb

      We truly appreciate you giving Bose a try and sharing your perspective, it helps us continue refining our products to better serve a wide range of users. We hope you’ll consider Bose again in the future, and we remain committed to delivering both quality and performance.

      Gem - Bose Customer Service bose

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Wireless Open-Ear Buds

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly like these open-ear wireless earbuds. They fit perfectly.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Awesome stereo sound, some connectivity issues

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immersive stereo is great. I continue to have connectivity issues with my iphone and people on the other end of the calls complain about roaring and excessive background noise. If needing for streaming rhen best buy, not great for calls.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello,

      I am glad to hear that you enjoy the immersive audio offered by your Ultra Open Earbuds, but sorry you are having connectivity and issue during calls.

      If the issue is still occurring, please try to reset your earbuds, following these steps:
      https://support.bose.com/s/display-articles?productId=01t8c00000OlcI5AAJ&articleId=ka08c000001c0obAAA&language=en_US

      If you need further assistance, please don't hesitate to contact our team: https://global.bose.com/en_us/index.html

      Best regards,
      Lau - Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Can be much better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound for open earbuds but not for phone call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Bose earbuds. I definitely recommend them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Hp ink

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality, long lasting. Recommend by someone who prints alot

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great open ear but…

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light weight, can’t tell you even have them on. Great open ear headphones but Very bad microphone sound though. Too expensive to not have good mic quality.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi Rene,

      It's great that you like the lightweight design of the earbuds. Make sure the earbuds are in the correct position when worn (https://bose.life/4efpjYn), and try our troubleshooting steps (https://bose.life/4hIn02q). Please reach out to us also, as we'd love to help.

      Nic - Bose Customer Support bose

  • Rated 5 out of 5 stars

    Comfortable Bose Earbuds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This products is exactly what I needed. Use it to listen to music and fall asleep like a baby

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t even notice they are there with awesome sound quality. Would definitely recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product they’re good for exercise. It would be nice if they have noise cancellation but overall pretty good product.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Stay on and it doesn't hurt my ear

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't fall off I love this earbud...... I shake my head back and forth up and down and it doesn't fall off

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    bose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best black friday purchase ever easy to use the sound is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Newly purchase item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best open earbuds. The quality is very outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    They are ok...

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To listen to music they are great but to have a conversation no. The other person will not hear you at all and I believe this is an issue with this earbuds anyway. But overall good for listening to music.

    I would recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Thank you for sharing your experience with us.
      We’re glad to hear you’re satisfied with the audio quality, but we’re truly sorry to learn others are having trouble hearing you during calls. Clarity is very important to us, and we appreciate you bringing this to our attention.
      We’d love to help you troubleshoot the microphone issue. Here's the troubleshooting link that can help you have a better call lity nd---ka08c000001bujeaaa?language=en_US

      -Jelyn, Bose Customer Support bose