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$299.00

Customer reviews

Rating 4.2 out of 5 stars with 2084 reviews

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Rating by feature

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Connectivity

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers find value in the Ultra Open-Ear True Wireless Open Earbuds for their sound quality, comfort, and fit. Many appreciate the battery life and open-ear design, which allows them to hear their surroundings. However, some customers have expressed concerns about connectivity issues and low volume. A few also feel the product is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 2,084 reviews
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Low volume and bad mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The biggest issues were sounding like i was in a small echoing room to anyone i talked to (whether bluetooth to ipad, laptop or phone) and limited volume. These were major factors in returning these.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi BenjaminR, thank you for sharing your feedback. The Bose Ultra Open Earbuds feature two microphones in each earbud, and wearing them properly can greatly enhance call quality. If the microphones are blocked, it may result in poor sound for the person on the other end of the call. To ensure the best performance, please make sure the microphones are not obstructed by headwear and that the earbuds are positioned correctly on your ears.

      You can find more detailed guidance in this helpful link: https://bose.life/3YvjYXe

      Jelyn - Bose Customer Support bose

  • Rated 5 out of 5 stars

    ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great comfortable and very easy go use love them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My go to for hyrox training

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I was a little hesitant to purchase these because I never had a pair of headphones like these but I am glad I did. Great for running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best gift ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband, like it so much Even when you’re at the gym you can where it is not falling

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Love Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how they cup around the side of your ear & not go directly inside your ear. I don’t even feel them & don’t have to worry about them falling out of my ear. The sound quality is phenomenal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose headsets

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, wife loved em as a gift, I have my own Bose and love them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I Love these

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't tell I'm even wearing them. I've been wishing for something like this. I don't like anything in my ears so I love these. Sound is good, the buttons on ears are easy to control.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent over the ear non touching headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good wireless headphones that don't touch the ear but sound like they do so you can hear other things as well, works very well and excellent sound

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose ear phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy ear placement; with an outstanding sound. It was easy to connect to my phone. It provide good motivation during my morning run, and workout. I was very much. Satisfy with the product.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 3 out of 5 stars

    So much for too little..

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was all excited for these. Mostly disappointed... the volume doesn't get high enough for me. The left ear bud quit working avoit a month after buying. For what they cost, this shouldnt be an issue...

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hello Derik,

      I am sorry to hear that you are disappointed with your Ultra Open earbuds due to volume volume and left earbud not working properly.
      In order to fix your latest issue, please try to reset the earbuds, following these steps: https://bose.life/3NiEsNf

      If it is not resolved, please contact us: https://bose.life/3rykPZR

      Best regards,
      Lau - Bose Customer Support bose

  • Rated 5 out of 5 stars

    GA great Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these ear buds because I am ver concerned about using in-ear ear buds. These ear buds are great because they reduce the problems of hearing loss. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up and comfortable to use even when running and working out. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Open earbuds.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're not recommending these to no one quality is poor. And they're 2 dem, expensive, what is this is

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Returning and getting Apple AirPods

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are not very compatible, don’t think it’s the headphones fault, more apples fault. Apple products only want to work well with Apple products. They do stay on my ear, super comfortable! But they disconnect every time, and when they die, no notification. They also suck when you’re outside, and trying to use them to talk on the phone. Majority of the time no one can hear you talking.

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hey Stephanie,

      It is wonderful to see that you find them super comfortable. I am surprised you're having connectivity troubles though, and would recommend making sure you're not connecting to the LE (Low Energy) connection of the earbuds, there are other steps you can try here (https://bose.life/4byPsk5). I'd also suggest checking the fit (https://bose.life/4a1X6T0) to help with calls.

      Please also contact us https://bose.life/contact as we'd love to help.

      Nic - Bose Customer Support bose

  • Rated 3 out of 5 stars

    Bose open ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but some issues with connectivity and slipping

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi RonM, thank you for sharing your feedback. We’re glad you enjoy the product overall, but we’re sorry to hear about the connectivity and fit issues. Bluetooth disconnections can happen if you move too far from the paired device (about 30 feet), or due to interference from nearby electronics, outdated firmware, or power‑saving settings. Pairing with multiple devices or crowded environments with many signals can also contribute.

      To improve stability, we recommend keeping devices close, updating firmware and software, disabling battery saver mode, disconnecting unused pairings, and restarting both devices to clear temporary glitches. Here’s a helpful link you can use to resolve this issue: https://bose.life/4vuD0wd

      Regarding the fit, here’s another guide you may use to ensure proper wearing of the earbuds: https://bose.life/4mAdVfc

      Jelyn - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great for music not for phone call

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is like you would think for music, videos, streaming. For phone calls while paired with an IPhone 15 pro max they are not worth the even buying. If you can hear the other person on the other side it was very faint like whispers. 4 star for music, 1 star for phone calls incoming or outgoing

    No, I would not recommend this to a friend
    • Brand response from Bose Support
      Posted .

      Hi John, happy to hear you like the QuietComfort Ultra Earbuds' audio quality for music and videos! If you're having trouble hearing people on calls, try pairing your earbuds to a different device, to compare performance there. Also, try several different call apps, e.g. standard phone calls, Zoom, Teams, etc. If issues persist, please get in touch with our support team, who will assist you further: https://support.bose.com/s/get-help-landing-page?language=en_US. Warm regards, Fiona M. - Bose Customer Support bose

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best Bluetooth

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person whom I purchased these for states they are the BEST! He highly suggest theae for others who don't want something really off in the ear canal. The sound quality is awesome when listening to music and the noise cancellation is spectacular!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bose christmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave these to my daughter as a Christmas present, she uses them eveyday at work, like that you can still here what is going on around her

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Ultra Open Earbuds!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These little things are amazing! The sound is incredible considering they are open. It took about an hour to get used to them and I’ve been able to wear them for hours! Love these little buggers! I can never get buds to stay in and then I wind up getting an ear infection! Or two! Not anymore!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Open Earbuds are What's Happening Now!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once positioned in the right place on the ear, the sound is perfect.

    I would recommend this to a friend